Customer Care Representative Interview Questions | Glassdoor

Customer Care Representative Interview Questions

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Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected.

6 Answers

Just make sure you use an example that you were able to learn from and turn right around and fix it.

Congrats on the job offer! I am in the process of applying for Amex also. Can you tell me what the training is like?

Thank you! Good luck!! The training doesn't start until June, so I'm not too sure, but I know it has a somewhat irregular schedule and is very hands on. It lasts somewhere between 14-18 weeks and is mostly on-the-job training to get a better feel of the calls.

What motivates you to succeed in your life?

3 Answers

What do you know about the United Health Group?

2 Answers

Why are you leaving your current employer?

1 Answer

Interviewer was rushing through the questions?

1 Answer

Think of a time when.....

1 Answer

How would you handle a situation if...

1 Answer

How will you handle irate callers?

2 Answers

The air conditioning is not working.

1 Answer

Tell me about yourself What is your greatest strength

1 Answer
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