Customer Support Analyst Interview Questions | Glassdoor

Customer Support Analyst Interview Questions

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Customer support analyst interview questions shared by candidates

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Can you handle call after call of potentially upset customers?

1 Answer

Yes

I am customer with a problem with my computer (gives me the senario) and you have to help me

1 Answer

How would you find out how many telephone poles are between Oregon and NY

2 Answers

some of the iq test.

1 Answer

I am technically WAY overqualified for this position so it doesn't apply but I would say that it was unexpected to feel so at ease with everyone involved! :)

1 Answer

What is TCP/IP and why is it needed?

1 Answer

if you promise customers that you will get back to them very soon. however, an emergency thing interrupt in. what should you do.

1 Answer

The networking test was the most difficult to pass.

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Role Play - Customer's printer does not work.

1 Answer

Describe a time you had to provide negative information to a customer and how did you present it.

1 Answer
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