Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

As an Infrastructure Administration Engineer, you will partner with product owners, tech leads, designers, infrastructure developers and delivery professionals to provide support of IT Infrastructure Software and also the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software. You will design, integrate and maintain infrastructure solutions, select corporate platform standards based on cost, capability, and capacity requirements, integrate platforms into the corporate environment, and develops standards and controls which meet corporate security, stability, and reliability requirements to solve sophisticated business problems, deploy innovative products, services, and experiences to delight our customers! In addition to applied technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus.

Here is What You Can Expect on a Typical Day

• Create, code and support solutions to automate the creation, management, or decommission of database infrastructure; remove technical impediments
• Provide easily consumable services to software development teams to assist in the consumption of infrastructure solutions and partner to implement them
• Accelerate application development by building patterns of infrastructure services that are consumed self-service, resilient, reliant and in accordance with Prudential standards
• Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact and support the goals
• Automate unit and integration test cases, solve problems, and add new value with automation
• Develop corporate platform standards based on cost, capability, and capacity requirements to drive business value; document solutions to support the adoption of developed solutions
• Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day
• Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
• Apply infrastructure fundamentals to database platforms and Linux/Unix/AIX operating systems
• Use programming languages including but not limited to Python, Shell/Power scripting, and Ansible, CloudFormation and Terraform frameworks

The Skills & Expertise You Bring

• Bachelor of Computer Science or Engineering or experience in related fields
• Identify opportunities to provide input to the team with guidance and effectively leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Excellent problem solving, communication and collaboration skills

Applied experience and/or expertise with several of the following:

• Infrastructure Fundamentals:

• Operating Systems Linux / UNIX OS - File Permissions, Network Configuration, Services, Process Manipulation
• Database - Schemas, Tables, Permissions, SQL
• Network and TCP/IP - OSI Model, 3 Way Handshake, Stateful vs Stateless, Proxy Firewall
• Common Communication Protocols
• 1. TCP/UDP - Stateful vs Stateless
• 2. DNS- Record Types, Query / Response
• 3. SSH/SFTP - Secure Shell
• 4. SMB/CIFS - File Services
• 5. HTTPS
• 6. ICMP
• 7. SNMP
• Operationalization & Monitoring; ITIL, Change, Incident, Problem Management, Industry standard tooling

• Understands the impact of the change in the environment on the platform, executed via manual/automated testing
• Applies security best practices and understands impacts of developing secure solutions; Consumption of enterprise security services; Includes how Security is integrated in the Cloud, DevOps (DevSecOps), etc.
• Dev Ops Tools & Practices: Awareness, understanding of DevOps automation tools, practices & capabilities (continuous integration & continuous delivery) . Understanding of a shared responsibility model in Operations.

Duties include:

• Onsite 5x a week*
• Onsite nights/weekends (scheduled work)
• Lift boxes/equipment up to 40lbs
• Install equipment in /configure equipment
• Testing of cables/ circuits
• Wireless Support to Campus
• Cable installation/ cross connections
• Ability to Access equipment/ cables
• Confined spaces
• Up ladders
• On roof
• Basement
• Escorting Vendors throughout campus

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $76,000.00 to $125,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.