Active Network Reviews | Glassdoor

Active Network Reviews

Updated December 7, 2017
768 reviews

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2.7
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Sid Singh
6 Ratings

768 Employee Reviews

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Pros
  • Work-life balance is an important part of the ideology in my department (in 44 reviews)

  • They will send you some of the necessary equipment to work from home (in 32 reviews)

Cons
  • Absolutely no work life balance (in 33 reviews)

  • Upper management didn't always see the bigger picture (in 44 reviews)

More Pros and Cons

  1. "great pkace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This was a great place to work

    Cons

    No Cons i can think of


  2. "Sales Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Active Network part-time

    Pros

    Very Easy work, relaxed atmosphere

    Cons

    Pay rate was too little, Very hard to get promoted

  3. "Interesting work. Nice people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Active Network full-time (More than 3 years)

    Pros

    Widely used B2C and B2B products in a lot of markets to work on. Nice co-workers. Dallas office is nicely furnished.

    Cons

    The company culture changed when the company HQ moved from San Diego to Dallas. But they added ice cream machines. Complex dated products with heavy roadmaps weigh them down vs their competition. Good, innovative people tend to leave after a while. I kept getting other people's work added to my own when they left because it was a challenge to find replacements.

    Advice to Management

    Trust your people to make your core products great vs chasing after whims or focusing solely on numbers.


  4. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Active Network full-time (More than 3 years)

    Pros

    - Co-workers are great
    - Work environment is very relaxed
    - Bagel Fridays

    Cons

    - Disconnect from C-Level to middle management can cause issues/confusion.


  5. "Virtual Reservation Agent-Work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Active Network part-time

    Pros

    1) Uncomplicated-it very simple once you get the hang of it (after about 2 weeks)
    2) Work from home 5 hours...decent work to life balance (schedule changed wkly or bi-weekly; so not great but decent)
    3) Training is fast (8 to 10 days long) and paid

    Cons

    1) Supervisors not great; just okay
    2) not flexible with scheduling. The hours you put down when you initially start is what they always hold you to. Even after 6 months.
    3) Could pay a little more to be competitive. They pay based on state minimum wage.
    4) The calls are constant (for federal parks). No break in between calls except to use the restroom.

    Advice to Management

    Create camadarie between work from home employees so they can rely on each other in case of call out.
    2) Don't put too many different state contracts on agents. It's enough doing fed parks.


  6. Helpful (2)

    "Senior Consultant Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Active Network full-time (More than 5 years)

    Pros

    They had a gym, community pool, good benefits, ability to work from home, fun atmosphere, team collaboration, young upper management, different teams and departments, some departments that supported non-profits

    Cons

    Huge corporate company, didn’t think of the employee, would have sweeps of lay-offs, with no notice to employees, team managers changed every couple of months, didn’t seem to care about the quality of the software, just cared about the income from credit card sales

    Advice to Management

    Treat employees like human beings. Give a little notice when approaching layoffs. Team managers should be within the same team, not a manager from a different, totally unrelated division, empower employees to rise within the company.


  7. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Saratoga Springs, NY
    Former Employee - Reservations Agent in Saratoga Springs, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Active Network part-time (More than a year)

    Pros

    Good Training, wonderful supervisors and Team Leads

    Cons

    Pay alittle on the low side only bad thing about the job

    Advice to Management

    Raise the pay just a bit

  8. Helpful (1)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservationist in Frostburg, MD
    Former Employee - Reservationist in Frostburg, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Active Network full-time (More than 3 years)

    Pros

    flexible for college students but not others

    Cons

    treat you very very poorly

    Advice to Management

    Lighten up a bit, you went from having a blast at work to no fun allowed when the company switched over


  9. Helpful (1)

    "It is still a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Applications Specialist in Dallas, TX
    Current Employee - Client Applications Specialist in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Active Network full-time (Less than a year)

    Pros

    Overtime, Benefits, Vacation Time, Flexible Schedule

    Cons

    Almost impossible to advance in the company as teams are understaffed.


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    work life balance is good

    Cons

    low pay for a sales role

    Advice to Management

    give your employee more power


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