Brainfuse Reviews

Pros

Pros
-Helping students improve their writing abilities
-Helping students with their resumes
-Working from home

Advice to Management

-Rather than having employees send out complaint notifications, they should provide assistance to tutors in order to help us do a better job
-Tutors should be given more time to read a submission and provide feedback
-The wage should match the amount of time the tutor puts in to review each writing submission

Pros

Flexible schedule, desktop program makes it easily accessible

Advice to Management

Allow your tutors to input how long it takes to review a paper, then have an employee approve that amount of time after checking the length of the paper to make sure it warrants the time taken by the tutor.

Pros

Easy to earn money, plentiful tutoring opportunities, very flexible schedule; can work whenever you’d like and take a vacation without issue. Pay is fair.

Pros

Convenient since it is online. You get paid for wait time.

Advice to Management

Give a heads up before cutting our hours and email us ALL feedback and not just the complaints.

Pros

Convenient, work from home, own boss

Pros

Work from home, set your own hours

Advice to Management

More consistent communication with the team would be nice

Pros

The flexibility that comes with online tutoring at this is second to none. Very easy to pursue a more advanced career or degree while working here. You can schedule your own hours and get a paid session whenever you log on. No commuting to a corporate office is another benefit. You can virtually work anywhere an internet connection is available.

Pros

great friendly environment. time flexible. lot of new technology to learn

Pros

If you like working with 7 students at a time and not getting paid for that extra time and effort, then this is the job for you! This job sounds great on paper, but in reality, it is unorganized, hectic, and frustrating. You don't get feedback from upper management but you constantly get complaints from students that upper management relays to you about random NOTHING. Once you get too many complaints, you get fired. You can't even fight these complaints because it is all about the customer. They do not care about the employee AT ALL. Upper management is BEYOND incompetent so if you have a valid discrepancy, it will fly right over their heads. So, you can try to reason with them but it's like talking to a 7 year old who has free reign over his daddy's business. Nobody knows anything, but they'll stick to their just made-up rules as if we are all supposed to know it for fact. The tutor guides that they provide are severely inadequate and lack basic protocol rules that they nag you for in their emails. Even if you follow the protocol in the guide, they will nag you for that.

Advice to Management

Critically think. You can't hire smart people and your upper management constantly spews incoherent regurgitated nonsense. Hire better facilitators. Do something about unruly students. Stop giving us 6 people to work with at a time and then letting the students complain that the tutor is taking too long. Be more transparent about what you expect from tutors AND students. Update your guides, so that they cover EVERY scenario. You guys have been around long enough to have these basic strategies in place. Terrible way to run a business.

Pros

Work online. Nice part-time work with other part-time work.

Advice to Management

Communicate with your employees, don't just give negative feedback, but also positive. This will add encouragement and make a more productive workforce. Tutors are humans just as the administration and students are.