Brainfuse Reviews | Glassdoor

Brainfuse Reviews

Updated September 20, 2017
50 reviews

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2.7
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Francesco Lecciso
20 Ratings

50 Employee Reviews

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Pros
  • Work from home - flexibility - decent pay- (in 24 reviews)

  • Flexible schedule, desktop program makes it easily accessible (in 7 reviews)

Cons
  • Low pay for all the work that you do (in 9 reviews)

  • No training, abusive management, unclear expectations, low pay, ridiculous work demands, salary demands for contract work (in 6 reviews)

More Pros and Cons

  1. "Online Writing Tutor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pros
    -Helping students improve their writing abilities
    -Helping students with their resumes
    -Working from home

    Cons

    -Not getting paid fairly (if you work more than the amount of time allotted, you will be working without getting paid)
    -Receiving frequent email complaint notifications
    -Not receiving proper training for each type of writing submission

    Advice to Management

    -Rather than having employees send out complaint notifications, they should provide assistance to tutors in order to help us do a better job
    -Tutors should be given more time to read a submission and provide feedback
    -The wage should match the amount of time the tutor puts in to review each writing submission


  2. "Pay Your Tutors Fairly!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - English and Writing Tutor
    Current Employee - English and Writing Tutor

    I have been working at Brainfuse part-time

    Pros

    Flexible schedule, desktop program makes it easily accessible

    Cons

    They do not compensate fairly; they only allow you to bill for up to 35 mins of work and that is simply not enough time to read and review an academic paper thoroughly.

    Advice to Management

    Allow your tutors to input how long it takes to review a paper, then have an employee approve that amount of time after checking the length of the paper to make sure it warrants the time taken by the tutor.

  3. Helpful (1)

    "Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Tutor in Miami, FL
    Current Employee - Online Tutor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brainfuse part-time (More than a year)

    Pros

    Easy to earn money, plentiful tutoring opportunities, very flexible schedule; can work whenever you’d like and take a vacation without issue. Pay is fair.

    Cons

    Although rare, I get students requesting tutoring for a subject that I’m not qualified for.


  4. Helpful (1)

    "Math and Stats Tutor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse part-time

    Pros

    Convenient since it is online. You get paid for wait time.

    Cons

    Students can be VERY impatient. They can overload you with several students at a time. I have had seven students at one time demanding instant help. They also cut your hours without informing you first. Also, they only email you complaints from students and not positive reviews.

    Advice to Management

    Give a heads up before cutting our hours and email us ALL feedback and not just the complaints.


  5. "Online paper reviewer and tutor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brainfuse part-time

    Pros

    Convenient, work from home, own boss

    Cons

    Low pay, sometimes supervisor are rude.


  6. "Easy At-Home Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brainfuse part-time (More than a year)

    Pros

    Work from home, set your own hours

    Cons

    Communication with the team is spotty at best; the students are not always the best to work with

    Advice to Management

    More consistent communication with the team would be nice


  7. Helpful (12)

    "Great Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Tutor in Dallas, TX
    Current Employee - Online Tutor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brainfuse part-time (More than a year)

    Pros

    The flexibility that comes with online tutoring at this is second to none. Very easy to pursue a more advanced career or degree while working here. You can schedule your own hours and get a paid session whenever you log on. No commuting to a corporate office is another benefit. You can virtually work anywhere an internet connection is available.

    Cons

    -Finding a session during summer months can be difficult at times.
    -Everything has to be filtered through management.
    -Must provide your own PC, they will not furnish one for you

  8. Helpful (3)

    "programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Brainfuse full-time (Less than a year)

    Pros

    great friendly environment. time flexible. lot of new technology to learn

    Cons

    not having good health insurance. small team.


  9. Helpful (2)

    "This job is a SCAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Writing Tutor
    Current Employee - Writing Tutor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brainfuse full-time (Less than a year)

    Pros

    If you like working with 7 students at a time and not getting paid for that extra time and effort, then this is the job for you! This job sounds great on paper, but in reality, it is unorganized, hectic, and frustrating. You don't get feedback from upper management but you constantly get complaints from students that upper management relays to you about random NOTHING. Once you get too many complaints, you get fired. You can't even fight these complaints because it is all about the customer. They do not care about the employee AT ALL. Upper management is BEYOND incompetent so if you have a valid discrepancy, it will fly right over their heads. So, you can try to reason with them but it's like talking to a 7 year old who has free reign over his daddy's business. Nobody knows anything, but they'll stick to their just made-up rules as if we are all supposed to know it for fact. The tutor guides that they provide are severely inadequate and lack basic protocol rules that they nag you for in their emails. Even if you follow the protocol in the guide, they will nag you for that.

    Cons

    Severely incompetent! I cannot stress this enough!
    Working with more than 3 students at a time.
    Low pay for all the work that you do. They take advantage.

    Advice to Management

    Critically think. You can't hire smart people and your upper management constantly spews incoherent regurgitated nonsense. Hire better facilitators. Do something about unruly students. Stop giving us 6 people to work with at a time and then letting the students complain that the tutor is taking too long. Be more transparent about what you expect from tutors AND students. Update your guides, so that they cover EVERY scenario. You guys have been around long enough to have these basic strategies in place. Terrible way to run a business.


  10. Helpful (1)

    "Teacher"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work online. Nice part-time work with other part-time work.

    Cons

    Lack of communication, only negative feedback, no advancement opportunities.

    Advice to Management

    Communicate with your employees, don't just give negative feedback, but also positive. This will add encouragement and make a more productive workforce. Tutors are humans just as the administration and students are.


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