Computershare Reviews

Updated Jul 7, 2020

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3.1
43%
Recommend to a Friend
69%
Approve of CEO
Computershare Chief Executive Officer Stuart Irving
Stuart Irving
333 Ratings
Pros
Cons
  • "There is no room for growth unless you are buddies with senior management(in 26 reviews)

  • "Company downsizing based off decisions mistake by upper management(in 23 reviews)

More Pros and Cons
  1. Featured Review

    "Challenging And Fast Paced"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BI Developer in Skipton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Computershare full-time for less than a year

    Pros

    Your developer skills will be boosted quicker than anywhere i can think of The work streams are well managed Time set aside for personal development Great canteen

    Cons

    Very challenging development work, but your skill set will grow in reflection with that. Not a great location in Skipton

    Computershare Response

    September 10, 2019VP, Talent Attraction

    We appreciate your thoughts and perspective, and hope you are doing well!

  2. "Team focused enterprise"

    5.0
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Computershare full-time for more than a year

    Pros

    Excellent client focused work efforts

    Cons

    Lack of good benefits (no paid family leave)

  3. COVID-19

    "Great temp job!"

    5.0
    Current Employee - Customer Service Representative in College Station, TX

    I have been working at Computershare part-time for less than a year

    Pros

    Great pay, remote during COVID-19, temporary work during COVID-19. I hope I get hired full time here. Overtime available

    Cons

    Too many team leads to direct to which gets confusing.

    Continue reading
  4. "Good starter job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transactions Processor in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Computershare full-time for more than a year

    Pros

    PTO, Life Insurance, set hours, Paid Holidays, paid parking

    Cons

    Micromanaged, Not flexible, far parking,

  5. Helpful (1)

    "typical financial services company"

    3.0
    Former Employee - Consultant 

    I worked at Computershare part-time

    Pros

    flexibility, benefits, team work, global

    Cons

    dis organized, constant re organization, employee turn over

  6. Helpful (1)

    "Stunted growth, empty promises"

    3.0
    Former Employee - Customer Service Representative 
    Recommends

    I worked at Computershare full-time

    Pros

    Hires anyone, lots of pot lucks

    Cons

    Misleading about potential to grow within the company

  7. "Started out loving it until I changed positions!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Resolution Specialist in College Station, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Computershare full-time for more than 3 years

    Pros

    Company gives back to local and worldwide charities. Insurance benefits offered are decent. Trainers are great, many of the employees are really nice people.

    Cons

    Very difficult to get time off when needed, even for doctor appointments. Attendance policy makes any unscheduled absence count against you for corrective action even if you bring in a doctor note because it was a true emergency. In addition, calling out on a Monday regardless of the reason counts as two absences. Being more than 5 minutes late even if you call ahead counts the same as as an absence. Not enough breaks, get a 30 min lunch and a 15 min break for an 8.5 hour shift. There is no room for growth unless you are buddies with senior management. Sick and vacation time come from the same allotment so you can easily use all of your vacation time if you have an illness that lasts more than a few days. No PTO can roll over to the next year. PTO accrues throughout the course of the year and cannot be drawn upon in advance which means if you get really sick in February but you haven’t earned the time yet, you may not get paid for all your time off. Not worth the time I put into it. I loved the company until I took this position and it was not what I expected. The company does not care about providing good service, all they care about is wrapping up every call in 6 minutes or less and then they wonder why there are so many complaints.

    Continue reading
  8. Helpful (3)

    "Toxic"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Highlands Ranch, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Computershare full-time for more than 3 years

    Pros

    Pay was competitive for the area

    Cons

    Expectations were impossible to meet with the "lean" staffing model, zero work-life balance, management was not supportive, toxic work environment, building was continuously out of service, cannot trust anyone there.

    Continue reading

    Computershare Response

    June 5, 2020VP, Talent Attraction

    I'm so sorry to hear this feedback, and hope that you are enjoying the work that you are doing now. We know that being in a management role is one of the most challenging roles in any organization, and have dedicated significant resources to help our managers and leaders be successful. We know we have a lot of work still to do and are committed to make progress, and your feedback will help.

  9. COVID-19
    Helpful (3)

    "If you value your sanity do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agent in College Station, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Computershare part-time for more than a year

    Pros

    Vending machines, air conditioning, co workers that can share in the misery.

    Cons

    No guaranteed work over a 6 month or more period, no work/life balance, very bad for people with children or other dependents, no shift flexibility now that we work from home, rude “clients”, two faced support staff

    Continue reading

    Computershare Response

    June 5, 2020VP, Talent Attraction

    Its always hard to hear such constructive feedback, and we know that something hasn't gone like it should for you to feel this way. Our goal is to have a great environment, and we so value our team in College Station who do such a fantastic job for our customers. If there is anything you would like to talk through that might help you feel differently, please email me at alec.white@computershare.com as your opinion absolutely matters.

  10. Helpful (1)

    "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Computershare full-time for less than a year

    Pros

    Flexible hours and good pay.

    Cons

    Challenging work but you’ll adjust.

    Computershare Response

    June 5, 2020VP, Talent Attraction

    Thank you for taking the time to leave this feedback - and for the contributions you make by taking such great care of our customers!

Found 966 reviews