Cvent Reviews | Glassdoor

Cvent Reviews

Updated February 19, 2019
712 reviews

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3.7
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Cvent Founder & CEO Reggie Aggarwal
Reggie Aggarwal
515 Ratings

Employee Reviews

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Pros
  • "Cvent is the true essence of a work hard play hard company" (in 26 reviews)

  • "Work life balance, good people, stunning events and interesting field to work with" (in 24 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "International Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tysons, VA
    Former Employee - Anonymous Employee in Tysons, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cvent full-time (More than a year)

    Pros

    Work life balance, good people, stunning events and interesting field to work with.

    Cons

    Limited growth opportunities, monotonous work profile.


  2. Helpful (1)

    "Work hard to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cvent full-time (More than 3 years)

    Pros

    High growth company with lots of opportunity to grow and advance. Lots of trust given by management. Good benefits.

    Cons

    Commute. Expectation to be social and friends with everyone at work. Comp is decent but not overly competitive for the area.

    Advice to Management

    Not all employees appreciate a happy hour as a reward for hard work. Consider rewarding employees differently.

  3. Helpful (1)

    "Stayed longer than I should have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cvent full-time (Less than a year)

    Pros

    - They are hiring bright and talented candidates
    - Multiple job openings

    Cons

    - Apathetic trainers and hastily organized on boarding program
    - Distrust and suspicion evident, i.e., "big-brother" type of working culture
    - No work-life balance (they say 9 hour work days, but what it turns into is more like 9-11 hrs per day)
    - They tout that they thrive on chaos, but in actuality, the chaos is a result of their inability to scale, so why not embrace it, right?
    - Poor Management - because of their growth, many are being put into management positions (with no prior experience managing teams) as a result and necessity due to volatile growth
    - Overall vibe of the culture to be oppressive and derisive, varied by department (some are better than others)

    Advice to Management

    - Understand that your on-boarding trainers are the first face a new employee will see and if that face is a smirk, snarl or just plain indifferent, it sets the tone for the rest of the employee/employer relationship
    - Take a deeper look into the interpersonal skill sets of your management teams. Most are not equipped with the necessary soft skills it takes to be a team leader. They may have put in their time as a Sales rep, account manager, etc., but that should not translate into internal team management skills.


  4. "High growth company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Cvent full-time (More than a year)

    Pros

    High growth company
    Flexible culture and WFH policy

    Cons

    Low pay
    Too many processes with little value


  5. "Good Employee Culture, Not so much for management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cvent full-time

    Pros

    Goo employee culture, fast paced

    Cons

    Senior Executives are a boys club, can also be inappropriate


  6. "Pros and Cons of Cvent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cvent full-time (Less than a year)

    Pros

    Cvent is comprised of a lot of young employees, so there are high energy levels, fun off-site Happy Hours in the summer, and an amazing Holiday Party each year.

    Cons

    Pay is not equal to the amount of work, and nobody is valued more than the Sales department, even when Sales continues to set incorrect expectations around timelines and implementation in client accounts.


  7. "Having to sign a 2 year contracts is a red flag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tysons, VA
    Former Employee - Anonymous Employee in Tysons, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cvent full-time (More than a year)

    Pros

    Cvent does an amazing job at finding fresh out of college, eager, young employees who will work hard (for a very low pay).

    Cons

    - Due to the extreme turn over rate on the Client Services teams, employees are required to sign 2 year contracts (with harsh financial repercussions for breaking)
    - If CVENT was truly the place it claims to be, the CS department wouldn't need to force their employees to stay.
    - Title/ Seniority promotions do not come with any compensation change.
    - Extreme micro-management, with data-driven mindset.
    - Favoritism is common on teams, due to management being so young. There is no clear line between what is appropriate versus inappropriate.

    Advice to Management

    Take a look at the turnover rate from the past 2 years on CS teams.
    Listen to your employees!

  8. Helpful (1)

    "Great Place to Grow Skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Former Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Positive Outlook
    No opinion of CEO

    I worked at Cvent full-time (More than a year)

    Pros

    Lots of resources and access to new technology, fun company culture, great coworkers. You will learn a lot and be poised to move on and up in your career after working here.

    Cons

    Upper management could be difficult to work with and not very nice. Needs more external sources of management - many middle managers without outside management experience.


  9. Helpful (4)

    "The Best Worst Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success in Tyson's Corner, Fairfax, VA
    Former Employee - Client Success in Tyson's Corner, Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cvent full-time (More than a year)

    Pros

    Cvent does a great job of hiring ambitious and motivated college grads. I’m still very close with my old colleagues.

    The event industry can be fun with travel opportunities.

    Cvent’s event planning team always does an awesome job.

    Cons

    You salary will not be enough to live in the Northern Virginia area. If you live at home, you’ll be okay; otherwise, you’ll be living paycheck to paycheck. You could make more working at a non-profit or as a teacher in Northern Virginia, yet Cvent brags about its path to being a billion dollar company.

    Most middle managers are micro managers and will breath down your neck at every moment. There are some managers who are great but most managers fall into the category of “Reasons you will be leaving this job”

    Event planners are sociopaths so prepare for the most frazzled and unprofessional clients you will ever meet.

    The recruiters lie about as much as the sales team does, so get ready for false expectations from beginning to end.

    Cvent is treats employees like a revolving door and knows every year that a new batch will be coming.

    Advice to Management

    Trust your employees and allow them to grow as professionals. Pay your employees a liveable wage or relocate your office to somewhere were 40k is enough.


  10. Helpful (2)

    "Most stressful job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager
    Former Employee - Senior Account Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cvent full-time

    Pros

    When morale is low you will get a paid happy hour.
    Culture is amazing!

    Cons

    Support resources are terrible thus affecting renewal rates.
    More time spent dealing with billing issues and getting customers to the right resource only to have that resource fail.
    PAY
    PAY
    Unrealistic and retroactive compensation plans
    18 month contract which stipulates if you break you will pay $7,000. < Modern indentured servitude.
    ZERO Work/Home balance
    Free healthcare option was taken away (most likely because company has main goal of huge revenue boost in 2020 and need to trim away any "waste").

    Advice to Management

    Eliminate "high school favourites mentality"
    Start listening to your employees and pay people better.
    Stop changing compensation plans 2 weeks before a quarter ends.