Great organization! - Anonymous employee Concentra Employee Review

5.0
Dec 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong leaders with a focus on improving the patient and customer experience. Streamlined process and procedures focused on making it easier for centers to provide quality care.

Cons

Have made considerable improvements in technology and communication. Always opportunities in these areas but corporate is striving to make it perfect.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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