A company that not only I believe in , but believes in me ! - Front Office Lead/Medical Assistant Concentra Employee Review

5.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Concentra offers many opportunities , training and encouragement . The have built a set of values that is really fulfilling as an employee . They bring real meaning to the quote " love your job and never work a day in your life"

Cons

Yes every company does have con's , However Concentra recognizes that these occur and do everything in their power to effectively develop new processes to correct issues . They also take advice and recommendations from a center level and take the concerns all the way to corporate , which then develops ways or additional training if needed .

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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