Do not work here. - Medical Assistant Concentra Employee Review

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. Not enough for the bs you’re put through.

Cons

Poor management, hour cuts, staff literally can not only verbally abuse you but put you down and make you uncomfortable. The doctor at the center I worked for was fired because he was so rude, hurtful, and down right abusive. Took management over a year to fire him. When I went to management over 10 times over verbal abuse they didn’t care. They told me to endure it. We couldn’t get floats there because no one wanted to be in the environment. Wouldn’t give me pto, FMLA, or short term disability when I worked my 40 hours and overtime because they marked me as prn. Did management work without the pay such as med counts, calibrations, etc.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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