where do we start - Anonymous employee Concentrix Employee Review

1.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At least you can form a common bond with your coworkers who are stuck in the same quagmire of crap. You do meet some good people.

Cons

Leadership? There is none past a few lower level ones that you even hear from. Communications? see leadership. Working environment? Horrific - bedbug sweeps are a bi-weekly issue. Cold air blowing on your in the dead of winter, and no air circulation in the middle of summer. Pay???? I can't get over this part. They can doc your hours to the second for time in the bathroom, but they can't get your pay right! 40 hours of PAID vacation time (so 40 times the hourly) they managed to pay out $40. ETA to fix? Next check. Not on the next check updated ETA? You guessed it "next check". Over and over again. Benefits? What exactly is the difference between the two levels of health insurance? Nothing but $200. And to add insult to injury, it's quoted as monthly. 3 pay periods in the same month, they take it out all 3 checks.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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