Great Career (re-)starter and development - Manager Operations Concentrix Employee Review

5.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

* Great career path for people meeting performance requirements * Very diverse company for all walks of life * Good place to work if you are just starting , or restarting your career * Open management culture, open door policy is visible in all layers * Hardly any outbound sales calls, most programs are inbound support * You get to deliver service for some of the world's leading brands * Bonus system for top performers * Pension and extra vacation days * Not the typical slavedriving you find in other contact centers.

Cons

* This remain a callcenter, there are client targets that need to be met * Occassionaly things get a bit hectic, stress resistance helps

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Concentrix Response
4y
Hi colleague, thank you very much for your positive feedback, which we are very happy about! It is great to hear that you enjoy working with us. We will do everything we can to keep it that way and will continue to work on making you and all the other employees feel at home with us and be able to give their best every day. Thank you for your daily commitment and for enriching Concentrix. All the best and many greetings!

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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