Concentrix is a great place to work! - Customer Service Advisor Concentrix Employee Review

5.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Concentrix is one big, united family that works together to ensure we provide the best customer service we possibly can! We are all under the guidance off 3 incredible women! Holly, Lori, and Sherrie are our team leaders! Together they guide the team and help us be the best employees we can be! Together we are Concentrix one! Everyone is always willing to help and always in happy spirits! Our leaders also know when to step in if we are making mistakes doing our job to help make our difficulties become easier as we go!

Cons

Although, no job is perfect! But working at Concentrix sure does come close! The only Con to this job is that it can be stressful at times when you have a whole lot of things to do at once. But we have an incredible that helps us get through the moments!

avatar
Concentrix Response
2y
Thank you for showcasing some of the amazing perks and amazing people that you've experienced while at Concentrix! Be sure to check into the Mental Health and Wellness section via CORE if things become overwhelming! That's right, we're always here to help. Thanks again for your feedback!

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

See reviews by: Helpful|Rating|Date|All