Micromanagement, Daily targets and high workloads - Marketing and Sales Agent Concentrix Employee Review

1.0
Nov 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- Getting to work with high profile clients across all verticals - Learning everything about social advertising

Cons

- you are micromanaged on a daily basis - you calls will be receive criticism on a regular basis, by people whose job it is to find things to criticize - bad management, during my two years i had 5 different managers - too many clients in portfolio to be able to help - lack of access to support for clients - daily targets that are unattainable - rigid working hours and mandatory morning/evening meeting - they hire anyone that do not any have experience

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Concentrix Response
2y
Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied with us. . At Concentrix + Webhelp, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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