Its a job - Avalon Tier I Concentrix Employee Review

2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- Work From Home - 40 hours a week with 2 paid breaks - Single/Family Benefits (You must opt in and they do deduct from your cheque after 3 months) -Its a paycheque which will be there in your account on time

Cons

- Low pay - You must work evening and weekends - Strict office rules (no personal devices ie. smart watch or cell phone, other desktop PCs laptops or even TV's. allowed in your office) - Rushed training with no time for questions even though they push new trainees to ask questions. This leads to falling behind in the curriculum (we were only 5 days of training in with 3 days of it system setup time and then they pushed us out of no where alone to the customers for 4 hours to learn in real time) that was a mess for sure! - Sink or swim mentality - You cannot email other co workers without manager approval, Also there wasn't a way to communicate with other co workers to even ask how their day was. It was almost prison like with too much control and micro-management for everything.

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Concentrix Response
2y
We're open to constructive feedback, even if it stings a little, because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix + Webhelp team, we appreciate the impact you made, which includes sharing your thoughts here on Glassdoor. Thank you!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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