Not bad - Anonymous employee Concentrix Employee Review

4.0
Jan 7, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working hours, average pay, and raises are not bad either, as well as promotions

Cons

Calls are non-stop back to back, all calls are evaluated by managers and if you have to provide all information to the customer by the written guideline and site the article

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Concentrix Response
2y
Thank you for sharing your experience with us! We love to read game-changer feedback. We wish you well in your future career choices and thank you for your time spent on the team!

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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