Balance - Tier2 Concentrix Employee Review

5.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Concentrix makes having a full time job and home/personal life manageable. Concentrix is understanding to medical needs Concentrix genuinely cares for you, including mental and physical health. Concentrix is willing to work with you, when possible re: appointment/kids & emergencies. Concentrix makes you feel secure and confident in your role Note: I have the most respect for this place. I was diagnosed with cancer (renal cell carcinoma) last year late march early April. I didn't share the news with many people besides my TL. My TL and Concentrix was AMAZING during all my appointments & surgery and worked with me while I took time off to recovery from surgery. At a time in my life where everything seemed very uncertain, one this was for certain; That I had the support from Concentrix to take care of myself and come back. Without having to worry about it.

Cons

I don't really find many cons, during my day to day activities. There are a few processes I would update re: Process because like everything updating and evolving just makes it better. Doesn't always mean it was an issue.

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Concentrix Response
2y
We appreciate you sharing your insight on your experience here and the support you have been given. We are committed to providing the best work environment possible for our Concentrix game changers and ensuring it's in line with our strong culture. It thrills us to know that you have the support you need. Feedback like this is valuable because it helps us know when we're doing a good job taking care of our Concentrix game changers, as well as helps future game changers see first-hand some of the real benefits that come with working here. Thank you so much for the review!

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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