Worst company to work for! - Customer Service Advisor Concentrix Employee Review

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely none! Terrible company, terrible managerial staff.

Cons

By far one of the worst and most unprofessional companies I have ever worked for. I had to take leave for a planned surgery that the company knew about before I even accepted the role, was made to feel terrible about having to do this then on my return to work I was put under immense pressure to meet well above targets as my time off affected the ratings. Managers are extremely rude and after handing in my notice I have spent 6 months trying to have my work from home equipment returned by a courier which still hasn’t been organised despite countless emails. I was then BILLED for this equipment despite the obvious paper trail I have showing my efforts. Upon asking for a contact address for payroll to have this resolved I am being IGNORED. They are also ignoring reference requests from new potential employers. AVOID AVOID AVOID!!!!

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Concentrix Response
2y
Hi, thank you for sharing this with us. We need to take a deeper look into this to make sure this is handled correctly and with care. Please email our People Solutions Leadership inbox staff.online.feedback@concentrix.com with further details so we do exactly that. Thank you again and we hope to hear from you soon.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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