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      Intuit

      Engaged Employer

      Intuit reviews

      Challenging Position - Seasonal Tax Expert Intuit Employee Review

      4.0
      Aug 25, 2022
      Seasonal tax expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work from home. All equipment supplied by Intuit. Choice of hours to work within parameters, good training resources, performance incentives, season-end bonus. Abundance of hours to work during the season if you want more time. Good backup support for help in answering client calls. Complex proprietary IT ecosystem that requires quite a bit of experience to become productive.

      Cons

      Very close AI monitoring of activity using memorized scripts that must be conformed to exactly in opening and closing with the customer. Daily and weekly detailed feedback on your call performance becomes a little claustrophobic. Seasonal jobs do not often translate into continuing employment AFAIK.

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      5.0
      Jul 6, 2026
      Tax assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

      Cons

      It’s seasonal and then it’s over.

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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