Infor reviews

3.9

80% would recommend to a friend

(5,740 total reviews)
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Kevin Samuelson

87% approve of CEO

71% positive business outlook

Infor has an employee rating of 3.9 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home. Somewhat stable company.

Cons

I have never worked for a company that found so many different ways not to pay you. Any type of variable compensation, be it commissions or bonuses will NEVER be what you think they will. First off comp plans usually come in after the first quarter, so you spend the first part of the year not even knowing the details of your target. When you finally do get your plan, it is usually an unattainable number that far exceeds what is possible or what previous years indicate is feasible. If you are lucky enough to actually hit a target, that’s when the true Infor compensation killing war machine goes into effect. Product doesn’t do what the customer needs? Infor will promise it, and collect the sale revenue but deny sales compensation because of futures. Close a sale but the customer is slow to pay? Well you don’t get paid until 2 months AFTER the customer pays, not signs. In effect Reps are now also collections agents. Proud that you worked hard and closed a deal? Be prepared for the compensation Nazis to cut your anticipated payout because they didn’t deem your contribution to be worth full payout. Told your compensation will get credited for your work on multi pillar deals? Be prepared for over two years of “confusion” on how to credit your business unit and thus avoid paying out what they promised. I don’t know many people that would continue to work for a company that takes over two years to pay them for their efforts. I certainly wasn’t one of them. As for products, know this. Infor is a software holding company. They don’t innovate. They’ll put lipstick on a big with their Hook and Loop graphic design department and claim they have state of the art, industry specific applications which is a joke. Benefits are the bare minimum. Health insurance is expensive and substandard. 401(k) match is a measly $2400/year with a 4 year vesting. They take away benefits and reimbursable expenses while charging you more and continuing to look for ways to compensate you less. I may have missed the class in Psychology 101, but asking people to do more and more while you give them less and less is not a way to motivate and keep the best and brightest. If it were a bad market and the company needed to tighten its belt to survive and avoid layoffs, that would be one thing. When the economy is strong, you are supposedly making “record sales” and this happens, talent will leave for where it is more appreciated. Some claim that the belt tightening is because Infor plans to go public. That might be great for the Koch brothers to get profit from their 3 billion dollar investment, but it means jack to the rest of the company that gets no promise of equity, if and when this IPO ever happens. Avoid this company unless you are desperate for a job or you want a place you can fly under the radar and just collect a check, not caring about advancement or growth.

1.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Some great people still work at Infor. Depending on industry, good, competitive software solutions. Benefits are ok, lots of flexibility and working from home when not traveling is also nice.

Cons

Too many to count. Top down management, higher management only cares about numbers. People are openly demeaned in meetings, managers let you know your opinions do not matter. No strategy and direction. Infor takes politics, unfairness and bias to a whole new level. Constant lay offs, higher probability to be let go if minority/woman/older. Takes months to go through the hiring process and 1 day to get laid off. Don't walk away... run!

1.0
Jan 23, 2020

TOXIC. DISHONEST. DEMORALIZING.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote opportunities. Discretionary Time Off (when employees are allowed to take it). Paid holidays. Good work/life balance.

Cons

Infor looks good on paper, but it is TOXIC in real life. Employees are often encouraged to write positive reviews to offset the negative (and truthful) reviews. Infor Leadership (Team Leads, Managers, Directors, Senior Directors, VP, SVP, etc) is surprisingly unethical and dishonest. They do what is necessary to maintain the “status quo” and protect their unethical practices. Infor Human Resources will conceal violations (that are terminable offenses at other companies) whenever possible; while concealing violations may “work” in the short term, it is a liability that can ruin the company’s reputation. While there are “efforts” towards Diversity and Inclusion, these efforts are a farce and there is no attempt to actually integrate them into the company culture which is further reinforced by the Executive Team. The Diversity and Inclusion courses aren’t mandatory, so there is no real reason for those who need to view the courses to do so and the biased behaviors/discriminatory practices continue. Advancement opportunities are supposed to be based on merit as outlined in the Infor policies, but nothing is done by Human Resources when violations of the policy occur and discriminatory practices are reported. Again, Human Resources will conceal violations whenever possible. If a Manager dislikes an employee, that employee will not be considered for any growth opportunities no matter how great their work is and no one will intercede on their behalf. There is no transparency regarding promotions, bonuses, and pay raises unless you are a part of the “In Crowd”. There is a clear effort by the new CEO (Kevin Samuelson) to minimize spending and increase profits wherever possible (even if that means increasing pricing for existing customers while not addressing any issues they have with the product), so we are losing clients despite the supposed focus being client retention.

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Glassdoor has 6,254 Infor reviews submitted anonymously by Infor employees. Read employee reviews and ratings on Glassdoor to decide if Infor is right for you.