KONE Reviews | Glassdoor

KONE Reviews

Updated June 15, 2017
179 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
KONE President & CEO Henrik Ehrnrooth
Henrik Ehrnrooth
52 Ratings

179 Employee Reviews

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Pros
  • Excellent work/life balance, good benefits, look after all of us really well (in 6 reviews)

  • The working environment is nice and work mates are excellent (in 10 reviews)

Cons
  • Work Life balance for some jobs not in balance (in 8 reviews)

  • No work/life balance, increases are VERY low, Upper Management doesn't appreciate your efforts, lousy place to work (in 3 reviews)

More Pros and Cons

  1. "Electrical Engineering Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allen, TX
    Current Employee - Anonymous Employee in Allen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KONE part-time (More than a year)

    Pros

    Get to learn a lot.

    Cons

    There is no downside that I have found as of now.


  2. "disconnected, dishonest , and dysfunctional ..............."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Redmond, WA
    Current Employee - Customer Service in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 3 years)

    Pros

    good staff and customer facing employee's

    Cons

    district management and up always looking for blame rather than taking care of customers. bad, mean, and dishonest apples at this level.

    Advice to Management

    break up the dead-weight at district and region level. They may know the business and the company, but know nothing about leading people, facilitating continuous improvement, and customer service.

  3. "local rep service tec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Representative Servicetc in New York, NY
    Current Employee - Local Representative Servicetc in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    I feel that they are on the cutting edge of the elevator market Best equipment out there today very safety conscience always treated me well just do your job and all is fine.

    Cons

    hard time getting my parts or help from repair teams

    Advice to Management

    let's all push the ball in the same direction


  4. Helpful (1)

    "Service Adjustor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elevator Constructor in New York, NY
    Current Employee - Elevator Constructor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    This particular outfit has a lot ofmtalented people specially route mechanics. Also Kone only provides the best replacement parts and they make sure it gets done promptly. Also there is a lot of over time for those who wish to work.

    Cons

    There is little interaction from Managers and technicians. There is little communication between employees given they rely mostly on technology rather than human interaction.

    Advice to Management

    Find ways to bridge the gap among the Office personnel and the technicians. After all they are the ones that are at the forefront of the Organization.


  5. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at KONE full-time (More than 3 years)

    Pros

    Great peers, field techs

    Cons

    Awful management, do not care about customers, you're just a number, no investment into personnel


  6. Helpful (1)

    "KONE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    This is a Great Place To Work

    Cons

    Service Operations is a hard job as compared to all others

    Advice to Management

    None


  7. "Mechanical Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allen, TX
    Current Employee - Anonymous Employee in Allen, TX

    Pros

    This place is reasonable for work.

    Cons

    There is no way to grow at this place.

  8. "business development director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Lisle, IL
    Current Employee - Sales in Lisle, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    Forbes top 50 most innovative organizations to work for

    Cons

    service business driven requiring to work 6 to 7 days a week

    Advice to Management

    better work life balance


  9. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer Illustrator in Moline, IL
    Current Employee - Technical Writer Illustrator in Moline, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good overall growth opportunities. Good work/life balance for non manager positions.

    Cons

    Can be clique and some of the management team isn't always looking out for every employee equally.

    Advice to Management

    Keep up the good work. A lot of good qualities.


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Sales Consultant in Meriden, CT
    Former Employee - Service Sales Consultant in Meriden, CT

    I worked at KONE full-time (More than a year)

    Pros

    Good culture. Commission schedule is better than most competitors.

    Cons

    Position is no different than at any other elevator company. The systems are all over the place and redundant.


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