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LendUp Reviews

Updated Mar 25, 2022

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Found 100 of over 101 reviews
3.6
59% Recommend to a Friend
LendUp Chief Executive Officer Anu Shultes
45% Approve of CEO

Found 100 of over 101 reviews

3.6
59%
Recommend to a Friend
45%
Approve of CEO
LendUp Chief Executive Officer Anu Shultes
Anu Shultes
13 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
Cons
  • "ups, work/life balance is challenging but it's not impossible.(in 6 reviews)
  • "Embarrassing low pay(in 5 reviews)
  • "I still believe the future is bright for the company but it's unfortunate we lost some good people from CI (most left before a year) who left disgruntled and bitter at management.(in 4 reviews)
  • "It's not just about a base salary.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Good crew

    Dec 6, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people to work with

    Cons

    Not enough resources for such big goals

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Good while it lasted.

    Mar 25, 2022 - Customer Operations Specialist in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and benefits for the work.

    Cons

    Pandemic and other factors compromised stability.

    Be the first to find this review helpful
  3. Join the LendUp team
    See Our Latest Jobs
  4. 2.0
    Former Employee

    ?

    Jul 8, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    free lunch at one point, macbooks, offsites

    Cons

    many cons, mismanagement, big egos, no clear direction or way to get things done

    3 people found this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Run

    Jun 25, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The mission, and some of the team.

    Cons

    -The CEO has a grudge against people who worked at the first version of the company and takes it out on everyone who works at the second version of the company. Instead of taking responsibility as a company for past mistakes they throw the founders under the bus which makes for bad morale. -The Customer Service team was expected to be seen and not heard. While the rest of the company was encouraged to ask questions during all hands, the CS team was told to run questions past their direct managers first. This most likely to the CS team asking hard questions the CEO and COO didn’t want to answer. -CS team was a very close group, CEO and COO didn’t like that and tried to punish CS for it. -The HR team has the highest turn over in the company -The CEO doesn’t seem to care at all about the company only their ego. Any meeting or diversity celebration they turn the conversation to be about themselves. Not something you want to see from a leader of your company. -The company is not transparent at all, they don’t mention when people are hired, re hired or leave. They act like it’s a huge secret which is weird and again is horrible for morale.

    Continue reading
    8 people found this review helpful
  6. 1.0
    Former Employee

    A great mission ruined by poor leadership.

    Jun 22, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has a great mission and could provide real help to people who need it, if leadership could focus and execute.

    Cons

    To start with, don't bother working here if you are Jewish. I had to deal with more snide remarks and "jokes" there than anywhere else. Including from C level executives. It's a serious problem, especially for a company that broadcasts their commitment to diversity. Leadership, from C level down to project management, can't seem to focus or execute. Things like plagiarizing your competitor's marketing seems to be fine with everyone.

    Continue reading
    5 people found this review helpful
  7. 3.0
    Former Employee

    Good mission to help financially disadvantaged

    Feb 25, 2021 - Senior Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, great mission, good culture

    Cons

    High pressure, too many on call pager duties

    Be the first to find this review helpful
  8. 5.0
    Current Employee, less than 1 year

    work experience

    Jul 30, 2020 - Data Analyst in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good work life balance daily and

    Cons

    team size and considering expansion

    Be the first to find this review helpful
  9. 2.0
    Former Employee, more than 1 year

    Not enough focus on business

    May 5, 2020 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Neat product and mission. Services a consumer group that is often ignored.

    Cons

    Way too much focus on mission statements, core values, lunch, happy hours. Very little focus on business. Extremely high turnover. There is no institutional knowledge because every one is new.

    3 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Great Small Company!

    Mar 16, 2020 - Anonymous Employee in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to learn across deparments

    Cons

    right next to bart station

    Continue reading
    1 person found this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Happy to be here

    Mar 17, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Free lunches People here are mission driven Managers are motivated to help people improve and do their best Fun events to attend every month or two

    Cons

    There has been a lot of turnover in the past year

    Be the first to find this review helpful
Viewing 1 - 10 of 100 Reviews
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LendUp Reviews FAQs

LendUp has an overall rating of 3.6 out of 5, based on over 101 reviews left anonymously by employees. 59% of employees would recommend working at LendUp to a friend and 57% have a positive outlook for the business. This rating has improved by 26% over the last 12 months.

According to anonymously submitted Glassdoor reviews, LendUp employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at LendUp. This rating has improved by 10% over the last 12 months.

59% of LendUp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LendUp 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at LendUp to be benefits, culture, senior leadership and the cons to be compensation, management, career development.

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Glassdoor has 101 LendUp reviews submitted anonymously by LendUp employees. Read employee reviews and ratings on Glassdoor to decide if LendUp is right for you.