Mattel Employee Reviews | Glassdoor

Mattel Reviews

Updated February 10, 2017
467 reviews

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3.1
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Mattel CEO Christopher A. Sinclair
Christopher A. Sinclair
72 Ratings

467 Employee Reviews

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Pros
Cons
  • Work/life balance- very intense work (in 23 reviews)

  • There isn't a whole lot of potential for career growth unless you're in upper management (in 24 reviews)

More Pros and Cons

  1. "Great company but lots of drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 8 years)

    Pros

    Great place to work with great benefits and even better people

    Cons

    Lots of layoff drama as company continually reinvents itself.

    Advice to Management

    Trust your people.


  2. Helpful (2)

    "A very confused Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in El Segundo, CA
    Current Employee - Financial Analyst in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than a year)

    Pros

    Many aspects of the culture are great - people generally have a good work-life balance, people very much value commitment to family and their children, and company has a rich legacy of creative innovative thinkers that have built an internationally recognized brand that spans across all ages. I am inspired by the company's endless ability to re-invent its brands, to breathe life into what could have been fad-based toys and really create icons out of them.

    Cons

    Mattel lacks an organizational structure that functions well enough for it to actually focus on its business and competitiveness in the marketplace. Constant re-orgs and shifts in reporting lines hamper the business' ability to actually focus on productivity and efficiency in its operations. These types of structural changes occur with such rapidity that HR (and headcount/bandwidth for that matter) can't keep up. This makes for great opportunities shifting from group to group for promotion and career advancement, but poor opportunities if you decide you like where you are and think about promoting within.
    And as referenced in my title...Mattel is confused. Confused about what it wants (which way should our brands be moving? How do we want them portrayed?) how best to get there (Should we add more levels to the matrix? Yes, that will certainly add additional clarity!) to the point at which you feel like the attention span of company (if portrayed metaphorically) might actually resemble the 5 year old attention span of the children who play with its toys.

    Advice to Management

    To our new CEO: pick an organizational structure that you think will work and stick to it. Each time you shift orgs and reporting lines, the amount of swirl generated by a seemingly small shift impacts the lower levels dramatically. Additionally, each iteration of organizational change I have experienced doesn't actually make things more efficient -- giving people time to examine old processes and have the status quo remain static for long enough to implement changes to those processes is what will make us a more efficient operator and more able to compete in the marketplace.


  3. "Marketing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mattel full-time

    Pros

    Made friends and good connections, good benefits, early leave Friday's

    Cons

    -miscommunication from managers
    -no direction from managers
    - training from managers is little to none
    -employee morale is very low
    -very little stability and trust
    --miscommunication from managers
    -managers don't train very well and decide to micromanage instead
    -employee morale is very low
    -too many people and cycles involved in decision making process

    Advice to Management

    Have trust in your employees and stop micromanaging.
    Stop cost reducing the toy until it’s not longer decent.


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  5. "Great place to advance and expand knowledge in different areas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattel full-time

    Pros

    People. Toys. Locations. Travel. Energy.

    Cons

    many different systems to work in.

    Advice to Management

    Better training for new hires.


  6. Helpful (5)

    "Too much office politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time

    Pros

    Early off on most Fridays

    Cons

    Too much politics in the workplace

    Advice to Management

    Take care of mid-level, low-level employees.


  7. "Seasonal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Seasonal in Kansas City, MO
    Former Employee - Seasonal in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mattel part-time (Less than a year)

    Pros

    In store training with hands on work.

    Cons

    Non consistent hours. Group leader switched them up often so it was hard to plan for childcare


  8. Helpful (6)

    "Customer Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Marketing Manager in El Segundo, CA
    Former Employee - Customer Marketing Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Pay
    Near Beach
    Toys are fun
    401K
    They take care of most of your health care (not all)
    On-site day care
    On-site dry cleaning (for a fee)
    ON-site fitness center

    Cons

    Horrible culture in Customer Marketing. This department is the epitome of medicority. Management is negative, insecure, and un-kind. Abusive. Even during the interview they try to badger you and some of the mangers get off on making people cry during interviews. Really shocking.

    Advice to Management

    Get more educated and kind hearted people in leadership.


  9. "Good for an Internship"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, great facilities and fun work environment

    Cons

    My manager had to travel a lot during my time there.


  10. Helpful (4)

    "no work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in El Segundo, CA
    Former Employee - Project Manager in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mattel (More than a year)

    Pros

    Half day Fridays and winter break

    Cons

    Clueless management - managers do not know what's going on

    Advice to Management

    Top heavy organizations overburden the workforce.


  11. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and pay and always being challenged to grow.
    .

    Cons

    Long hours and not a lot of room for growth.



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