Mattel Reviews | Glassdoor

Mattel Reviews

Updated July 18, 2017
523 reviews

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3.3
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Mattel Chief Executive Officer Margaret H. Georgiadis
Margaret H. Georgiadis
4 Ratings

523 Employee Reviews

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Pros
Cons
  • Other things people care about: Work/life balance is totally dependent on your team and your boss; it varies dramatically from team to team (in 24 reviews)

  • Upper management lacks direction (in 25 reviews)

More Pros and Cons

  1. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at Mattel full-time (More than 10 years)

    Pros

    There is a great creative and inclusive community that works on the design side. Half day Fridays, good amount of company paid holidays and family oriented depending on your department.

    Cons

    This really depends on which part of the company you work for.

    Advice to Management

    I wish management cared more about the people under them. It seems like they treat you like you are lucky to work there and you are easily replaceable.


  2. "Corporate atmosphere sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in El Segundo, CA
    Former Employee - Executive Assistant in El Segundo, CA
    Positive Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 5 years)

    Pros

    2 weeks off paid at Christmastime, half-day Fridays, creative environment

    Cons

    Too many politics. Corporate atmosphere is brutal.

    Advice to Management

    Stop being so secretive and snobby.

  3. Helpful (4)

    "Working at Mattel is like living through a "Signs of a Failing Company" listicle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in El Segundo, CA
    Current Employee - Marketing Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 3 years)

    Pros

    Half-day Fridays (all year!), phenomenal benefits (401K matching, health, dental, etc.), great El Segundo campus amenities (gym, daycare, dry cleaning, etc.), fun colleagues, and a work culture that really likes to celebrate the holidays.

    Cons

    A ridiculously top-heavy organization with leaders of questionable ability (Google "Mattel CFO" and "phishing scam" for a good laugh). I wouldn't recommend for anyone under a Director level because that's roughly the level when your thoughts & opinions are finally considered. Until that title, expect your workdays to involve resolving infighting among cross-functional partners, trying to align with the many levels of leadership, manually updating Excel spreadsheets in lieu of proper systems, and creating tons of PowerPoint presentations for internal meetings.

    Aside from that, there's the constant chaos - from the mass exodus of talent to the regular reorgs, there's a running joke internally that "If you don't like something, just wait a few months". This sounds amusing until you realize what it means is that nobody knows what's going on because you're either onboarding new talent, working with new talent on other teams, or trying to figure out the latest dynamics of the org structure of the moment.

    Other things people care about: Work/life balance is totally dependent on your team and your boss; it varies dramatically from team to team. Promotions are fairly easy to come by, put in ~2yrs and you're on your way up. Rotations to other teams/divisions used to be a selling point of the company but with so many people leaving, managers are more and more reluctant to let people rotate internally.

    Advice to Management

    I honestly don't know where to begin. There are so many issues, most of which are complex. I hope Mattel can finally make the turnaround they've been talking about for two years but I still don't see the ship changing course...


  4. "Toy company doesn't mean it's fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mattel full-time (Less than a year)

    Pros

    Benefits and 1/2 day Fridays but you work more than you think to get that 1/2 day...

    Cons

    A lot of politics.

    Advice to Management

    Hold your teams accountable to the numbers that are projected or they are just fluffed numbers. Most are fluffed and not realistic.


  5. "Sr. Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 5 years)

    Pros

    Great brands and smart employees. There's a specific culture and if you fit in you will do well.

    Cons

    Long work hours, varied Sr. Management abilities and silo'ed brand teams.

    Advice to Management

    Clarify unified mission down to all levels, celebrate strengths of different employees and invest in strong management skills for managers.


  6. "IT Went Wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in El Segundo, CA
    Current Employee - Desktop Support Technician in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than 3 years)

    Pros

    Great benefits and time off is plentiful... onsite childcare, gym, cafeteria.

    Cons

    Management, from the CIO down are the epitome of the good old boy network. Short sighted and profit driven treatment of employees

    Advice to Management

    Start from the top down and educate the management team on how to treat employees.


  7. "Good, but lots of politics. Management changes lots and always fear of lay offs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in El Segundo, CA
    Current Employee - Senior Manager in El Segundo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 8 years)

    Pros

    Smart people. Good benefits. Good brands. Lots of potential. Work is interesting. Never boring. Overall a good place to work off the fear of layoffs wasn't always looming.

    Cons

    People can't take ownership. Brand way too involved with everything. Brand and Marketing are at odds a lot. No real entertainment distribution. Too many meetings.

    Advice to Management

    Trust people to know their job and expertise.

  8. "Sr Director HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Human Resources in El Segundo, CA
    Current Employee - Senior Director Human Resources in El Segundo, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 10 years)

    Pros

    Good company - good people

    Cons

    Hard times. Don't think they will last forever


  9. Helpful (2)

    "Overall, Not Bad at All"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Designer in El Segundo, CA
    Former Employee - Production Designer in El Segundo, CA
    Recommends
    Neutral Outlook

    I worked at Mattel full-time (More than a year)

    Pros

    The work environment at this famous toy company in Southern California was friendly. Admittedly, I was there for only a relatively short time (about a year) but there seemed to be some allowance for upward mobility. The salary and benefits were competitive and the staff background was quite diverse. Half day Fridays was a very nice benefit.

    Cons

    Could be stressful when preparing for toy fairs. There were a few "difficult" colleagues, though I tended to handle them well. There was a general sense that the administration did not value my division of the company as much as others. I also did feel that my supervisors tended not to want any input from their direct-reports. There were some times when I felt as if my opinion about projects was just not welcome or valued.


  10. Helpful (1)

    "Good company to work for, great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mattel (More than a year)

    Pros

    Work life balance
    Friendly workplace
    Half day Fridays

    Cons

    Old systems
    Slow promotion process
    Not a lot of opportunities for professional growth

    Advice to Management

    Modernise systems and invest in new technologies and tools for employees


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