Mattel Reviews | Glassdoor

Mattel Reviews

Updated April 28, 2017
492 reviews

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3.1
Star Star Star Star Star
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Mattel CEO Christopher A. Sinclair
Christopher A. Sinclair
77 Ratings

492 Employee Reviews

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Pros
  • Half-day fridays and good work-life balance (in 134 reviews)

  • The company has a great environment that provides employees a good work-life balance (in 52 reviews)

Cons
  • Work/life balance- very intense work (in 23 reviews)

  • There isn't a whole lot of potential for career growth unless you're in upper management (in 24 reviews)

More Pros and Cons

  1. "Good company to work for, great work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mattel (More than a year)

    Pros

    Work life balance
    Friendly workplace
    Half day Fridays

    Cons

    Old systems
    Slow promotion process
    Not a lot of opportunities for professional growth

    Advice to Management

    Modernise systems and invest in new technologies and tools for employees


  2. "Great company to work for + every Friday are half days. You can't beat that especially if you live close."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in El Segundo, CA
    Former Employee - IT Manager in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    Great company to work for + every Friday are half days. You can't beat that especially if you live close.

    Cons

    IT Management is screwed up. Very top heavy and not enough middle managers and workers to do the job. You will end up working Sunday's to catch up.


  3. "Associate Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mattel full-time (More than a year)

    Pros

    -Good Experience to learn marketing and product development
    -Great people who are both highly intelligent and nice people in general
    -Half day Fridays
    -Good Benefits (Mattel courses, mentorship programs, 401k, great health benefits, gym, childcare, etc.)

    Cons

    -Long working hours with overwhelming workload depending on what department
    -Promotion track is very subjective
    -Roles & responsibilities not clearly defined
    -Low empowerment to make decisions below Director level (subjective to brand you are on)
    -LOTS of politics that gets incredibly exhausting to navigate

    Advice to Management

    -Provide Clearer Roles & Responsibilities at every level
    -Provide a more structured promotion track with accountability to management
    -As work/life balance becomes a continued area of focus, there needs to be resources to help support (system improvement, headcount, encourage video conference more)


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  5. "Great people, good for starting families"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than 5 years)

    Pros

    - Half day Fridays
    - Great people to work with

    Cons

    - No executive direction
    - Inefficient processes


  6. Helpful (1)

    "A great company that will rise from recent turmoil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time (More than 8 years)

    Pros

    Overall it's a great company with some extremely talented folks developing amazing toys. You get to work on incredible brands, and in many cases work alongside designers that impacted your childhood (there are a lot of "lifers" here). Compensation is fair, 401K match is generous, and if the company has a good year the bonus is pretty great. Also, can't beat half day Fridays all year.

    Cons

    Lots of political nonsense at the top for the last few years. With every regime change it becomes Game of Thrones - which makes it difficult for mid-level and below to accomplish much as priorities and strategies are constantly shifting.

    Advice to Management

    Act like the #1 toy company that you are. Lead instead of react. Invest in a long term strategy and stick to it. Stop chasing revenue by over-shipping every Q4 - you're killing product lines when you do.


  7. "Good at first but went down hill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Philadelphia, PA
    Current Employee - Operations in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mattel full-time (Less than a year)

    Pros

    The human resources department was very friendly. My coworker and non Mattel team were great and very friendly.

    Cons

    Management was very misunderstanding about the quality of their training procedures​. They do not understand nor care that people learn at different rates of speed. If you ask questions you will get slapped on the wrist for asking them.
    If you ask questions about format you were yelled at.
    If you asked the manager to give you training materials then they would respond "if I have to take the time to make you a training guide then I'm better off doing the process myself​." This statement makes the person being trained feel uncomfortable.

    Advice to Management

    Please revaluate your training procedures and onboarding process. If you hire a manager that doesn't have time to train then you are setting up new hires for failure. Also please put in place a manager that has patience and an understanding that people learn at different rates of speed.


  8. "I feel sorry for the people who still work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in El Segundo, CA
    Former Employee - Designer in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    Half day fridays, free toys, creative, great location. Great events that if you are a little social you will meet lots of different people from different departments.

    Cons

    Lots of back stabbing and mean people, constant shake ups, hard to get promoted, extreme overtime which reduces your pay rate and your dignity to that of a minimum wage employee or less. Unfortunately, if you are sadistic and condescending with a huge ego that just wants to continue to make a point, you will go far. Nice people will be laid off or humiliated.

    Advice to Management

    Probably impossible to fix at this point.


  9. Helpful (1)

    "Good at team level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Structural Packaging in El Segundo, CA
    Former Employee - Structural Packaging in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 5 years)

    Pros

    Learning how products are conceive, designed, developed, manufactured, marketed from best people.
    Best CAD programs and training. Working on major international brands. Great office.

    Cons

    Seeing outstanding products, concepts, inspirations, etc...moulded into something that appeals to the mass market. With little
    Of the initial idea remaining.


  10. Helpful (6)

    "A very confused Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in El Segundo, CA
    Current Employee - Financial Analyst in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mattel full-time (More than a year)

    Pros

    Many aspects of the culture are great - people generally have a good work-life balance, people very much value commitment to family and their children, and company has a rich legacy of creative innovative thinkers that have built an internationally recognized brand that spans across all ages. I am inspired by the company's endless ability to re-invent its brands, to breathe life into what could have been fad-based toys and really create icons out of them.

    Cons

    Mattel lacks an organizational structure that functions well enough for it to actually focus on its business and competitiveness in the marketplace. Constant re-orgs and shifts in reporting lines hamper the business' ability to actually focus on productivity and efficiency in its operations. These types of structural changes occur with such rapidity that HR (and headcount/bandwidth for that matter) can't keep up. This makes for great opportunities shifting from group to group for promotion and career advancement, but poor opportunities if you decide you like where you are and think about promoting within.
    And as referenced in my title...Mattel is confused. Confused about what it wants (which way should our brands be moving? How do we want them portrayed?) how best to get there (Should we add more levels to the matrix? Yes, that will certainly add additional clarity!) to the point at which you feel like the attention span of company (if portrayed metaphorically) might actually resemble the 5 year old attention span of the children who play with its toys.

    Advice to Management

    To our new CEO: pick an organizational structure that you think will work and stick to it. Each time you shift orgs and reporting lines, the amount of swirl generated by a seemingly small shift impacts the lower levels dramatically. Additionally, each iteration of organizational change I have experienced doesn't actually make things more efficient -- giving people time to examine old processes and have the status quo remain static for long enough to implement changes to those processes is what will make us a more efficient operator and more able to compete in the marketplace.


  11. "Seasonal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Seasonal in Kansas City, MO
    Former Employee - Seasonal in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mattel part-time (Less than a year)

    Pros

    In store training with hands on work.

    Cons

    Non consistent hours. Group leader switched them up often so it was hard to plan for childcare


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