Netflix Reviews | Glassdoor

Netflix Reviews

Updated May 18, 2018
748 reviews

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3.7
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
526 Ratings

748 Employee Reviews

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Pros
  • stands by culture deck, 'freedom and responsibility' is not a buzz phrase but reality, treated like an adult, no micromanagement (in 51 reviews)

  • Good benefits and work/life balance (in 17 reviews)

Cons
  • culture of fear (lots of involuntary turnover) (in 27 reviews)

  • Silicon Valley culture- work life balance can become an issue, things can get political (in 25 reviews)

More Pros and Cons

  1. "Project Manager"

    StarStarStarStarStar
    Current Employee - Localization Project Manager in Los Angeles, CA
    Current Employee - Localization Project Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    Freedom and Responsibility culture.

    Cons

    I wasn't able to find any cons yet. Best company I ever worked.


  2. Helpful (3)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    I might be biased since I recently joined, but I am using my fake name so I have no reason to make stuff up:
    -Founder by Stanford CSMS graduate, so it's a tech company by heart.
    -Amazing tech(it's not just "microservice" although Netflix was one of the first companies who introduced that level of scale"
    -What's even better - each team can use their own tech, whatever is the latest a greatest to solve a particular problem
    -Netflix is growing like crazy and not just in terms of revenue, but in terms of product and business cases
    - Interview process focused heavily on the culture which means you'll most likely work with the amazing people surrounding you.The environment encourages you to be a better version of yourself, which is far from the case in many places and often the opposite of that.

    Cons

    -if you are looking for a stable job for next 5-10 years and you are in your late 40th, and don't constantly want to learn something new and you want to work 9-5 if might not be a job for you. But everyone at the company is very transparent about it ahead of time.

    Advice to Management

    Keep the innovation and since the company is so great - make sure they are not afraid to innovate, and not afraid make mistakes and lose the amazing job as a result. I don't know if it's the case, but I can see how it could possibly be, when people really like to keep their jobs no matter what

  3. Helpful (10)

    "Weaponization of culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineering Manager in Los Gatos, CA
    Former Employee - Senior Software Engineering Manager in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    There are some teams doing progressive, technically interesting work- content encoding, some machine learning teams

    Cons

    Most teams aren't working on anything very innovative. The tech is your standard microservices architecture, and everything gets open-sourced, with a blog post and a nice conference talk. Eventually these projects wither because no one maintains them, and sometimes they don't even solve very effectively the problems they tout, but it's good PR for the engineers and 'leaders'.

    Culture of fear is real. My manager was toxic, he loved to talk about diversity even though he was the biggest mansplainer in the room. My interview was interesting, it was a monologue of his rather unique theories of engineering management, most of which was a bunch of gibberish culled from the culture deck. When I got there I found him to be a pretty ineffective manager. He didn't have any engineering vision, no idea of strategy, and wasn't technical. If you get into an interview room and the manager spends 45 mins talking about himself, that's probably a sign to run!

    Pick and choose what team you join. You can have either a pretty cool time with some smart folks, or have to deal with narcissists who believe their own PR.

    Everytime I run into a Netflixer- they've either 1) just been fired or 2) tell me stories about the people in common we know who've been fired.

    Advice to Management

    Management doesn't care about my advice, and they won't care about yours too. lol.


  4. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Good Pay, Monthly attendance bonuses, good food in the cafe

    Cons

    Extremely competitive, customers can be extremely rude just like any call center


  5. Helpful (2)

    "Focused, forward thinking, competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time

    Pros

    Decent benefits, flexible work hours, being part of something dynamic and fluid. Inspiration by some of the best and brightest in the entertainment industry. Reed is an awesome man!

    Cons

    At times, hostile working environment. Usually temp and tied to mid level mgmt turnovers. Lots of change that sometimes feels like company has gone down the rabbit hole...🙃


  6. "Culture of fear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    - unlimited vacation
    - flexible schedule
    - free food
    - great pay

    Cons

    - culture of fear (lots of involuntary turnover)
    - very political
    - no mentorship
    - everyone is out for themselves

    Advice to Management

    Work hard to keep the good people


  7. "Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Positive Outlook

    I worked at Netflix full-time (Less than a year)

    Pros

    Lots of overtime available during busy seasons
    Flex hours

    Cons

    If you're in the National Guard, they will use your PTO to make up for the hours you were gone for drill so you never have any PTO saved up.
    During peak seasons, they offer a lot of overtime but a lot of people also don't show up for work either.

  8. "Contracts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time

    Pros

    Great culture. Fun company to work for

    Cons

    workloads could be heavy. hours could be more flexible

    Advice to Management

    they are doing just well.


  9. Helpful (14)

    "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product in Los Gatos, CA
    Former Employee - Product in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 5 years)

    Pros

    Autonomy, good place for self-starters, open culture where you can reach out to anyone with ideas and ask for input.

    Cons

    A culture of fear. Level of stress is high and I have been through so many team members being fired or let go that I can't even count them.

    Advice to Management

    Look at skills not experience when shaping the teams. Some people were good at the early phase and are also able to adapt. Identify the strong candidates who are able to work cross-functionally rather than getting rid of entire teams when you are moving into a new direction.


  10. "Great benefits but not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Salt Lake City, UT
    Former Employee - CSR2 in Salt Lake City, UT
    Recommends

    I worked at Netflix full-time (More than a year)

    Pros

    25 plus days of PTO and health benefits are great.

    Cons

    Customers can be difficult and it can be a kinda fear based environment based on the seriousness of implementing feedback and depending on your supervisor.


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