Netflix Reviews | Glassdoor

Netflix Reviews

Updated February 16, 2017
623 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
441 Ratings

623 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • This in turn creates a culture of fear where people are constantly stressing out that they are "not doing enough" and might be fired any minute (in 21 reviews)

  • you will see people you like let go because they weren't the right fit for their role (in 46 reviews)

More Pros and Cons

  1. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Netflix full-time

    Pros

    Other than the benefits, the environment you work in is very relaxed, while still maintaining professional boundaries. Management is easy to work with, feedback is more constructive than criticizing

    Cons

    Lack of upward growth/opportunity, you'll definitely get the unreasonable customers


  2. "Contract."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix (Less than a year)

    Pros

    Netflix is a great company to work for.

    Cons

    Cons would be that it unfortunately was a contract position!


  3. "Cool culture, but they still have some kinks to work out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Salt Lake City, UT
    Current Employee - CSR-1 in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Great Benefits, subsidized lunches, free fruit and coffee, lots of PTO, free Netflix acct, community involvement, company culture, internal growth

    Cons

    Only 3 tardies/early leave per year before separation, no tuition reimbursement, very strict about what can be at your desk, no holidays off, headsets provided are awful

    Advice to Management

    Keep moving the site in the right direction, and start interviewing for CSR2's soon!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company culture"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time

    Pros

    Very strong culture, smart colleagues, great product.

    Cons

    Rapidly growing - can be difficult to keep up


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Engineering Manager in Los Gatos, CA
    Former Employee - Data Engineering Manager in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Great culture, great company, nice technology stack

    Cons

    Can not think of any cons

    Advice to Management

    Keep at it.


  7. Helpful (3)

    "The culture drives this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time

    Pros

    The culture! Lots of transparency, lots of realtime feedback, and lots of swag.

    Cons

    The culture...it can even work against you. The entitlement of the employees can get tiresome.


  8. "senior software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    good to work and smart people around

    Cons

    more team work and culture should be improved

    Advice to Management

    put more focus on teams


  9. "Run from this place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Draper, UT
    Former Employee - Account Manager in Draper, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    Salary.. paid well but didnt and still do not know how to run a call center

    Cons

    Leadership down the line... Human resources was very unorganized and not in control until Corporate came in and fired the whole Leadership staff. They left out the worst leader, he is still there and have ben told he is very unqualified.

    Advice to Management

    fire yourself. Let the real Netflix NOT NetflixCS run the show


  10. Helpful (6)

    "Experience based on Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time

    Pros

    Get to work on a lot off different aspects, transparency, work with smart people, Reed Hastings

    Cons

    People pick and choose from cultural deck, varies from team to team, supervisor felt entitled based on tenure, not a good leader, complete opposite of the traits from the deck

    Advice to Management

    Recognize weak management early, review tenured employees as well


  11. Helpful (9)

    "Worst Supervisor Ever!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Free snacks, good benefits, nice coworkers

    Cons

    Everything depends on your Supervisor, if you get the wrong one they will be condescending, demean you, micromanage you and fire you for no logical reason. No explanation, no exit interview, nothing in writing. I had the most unprofessional Supervisor I have ever met.

    Advice to Management

    Please research why a person was fired. Don't trust your call center Management. They will fire reps for nothing. This could cause possible lawsuits in the future.



Showing 623 of 651 reviews
Reset Filters