Pegasystems Reviews | Glassdoor

Pegasystems Reviews

Updated September 20, 2017
574 reviews

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3.9
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
412 Ratings

574 Employee Reviews

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Pros
Cons
  • Work-Life balance needs some work (in 32 reviews)

  • Slightly moving towards micro management (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Fantastic people with incredible product."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Comp and benefits are great, people and management are supportive, and it's easy to get things done. They also pay additional bonuses for completing sales activity and training. By far the best company I've worked for.

    Cons

    I work remote because of the territory I cover, so I don't get some of the perks that those who work out of HQ do (ex., lunch, gym membership options, etc.). However, there are so many other incentives and benefits available, not being able to partake in the local perks is not even a blip on the radar.

    Advice to Management

    Keep it up!


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Cambridge, MA
    Former Employee - Software Engineer in Cambridge, MA
    Recommends
    Approves of CEO

    I worked at Pegasystems full-time (More than 3 years)

    Pros

    Everyone is open to helping each other learn.
    Focus on Test Driven Development when it makes sense

    Cons

    Work-Life balance needs some work

  3. "Career progression stalled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Neutral Outlook
    No opinion of CEO

    I have been working at Pegasystems full-time (More than 3 years)

    Pros

    Decent pay
    Decent work life balance
    Good products and clients

    Cons

    Too conservative and inbred to be competing against the types of software companies they want to compete against
    Management is not empowered or reluctant to make change
    Career paths are pretty much non-existent even when a top performer
    The transition from BPM and consultative sales to packaged apps and CRM is stalled

    Advice to Management

    Make people accountable, including yourselves, to delivering on stated goals and objectives... there is far too much "it depends" and "we'll measure it this way to look good" going on
    Grant authority to staff and get out of day to day work


  4. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time

    Pros

    Revolutionary technology, great colleagues, chanllenging tasks daily

    Cons

    Not much unless you just want to work from 9 to 5 and doing the same stuff every day


  5. Helpful (1)

    "Excellent training program, best in my 20+ years in IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Architect
    Current Employee - Senior Systems Architect
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (More than a year)

    Pros

    The 6 weeks training is unheard of good. Great coworkers in consulting.

    Cons

    The business analysts I have worked with could use more training on the analysis part of their work.

    Advice to Management

    It'll be nice to network with my fellow Pega employees in my own city. Periodic happy hour for us remote workers would be nice.


  6. "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pegasystems full-time

    Pros

    Great benefits, you're surrounded by smart individuals

    Cons

    Growth opportunities need to be more clearly defined for this role


  7. "Stable organization, great future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pegasystems full-time

    Pros

    Great, practical technology platform for building business applications. Very well positioned to take over the the CRM space.

    Cons

    Not necessarily a con, but company is very conservative. It's the reason they are not yet a billion+ company, but also the reason they are profitable.

    Advice to Management

    Need to drastically step up the quantity, quality, and timeliness of product documentation. The platform features are so robust now it is almost impossible to keep up with it. There is a real need for efficient enablement and trying to piece together how things work from multiple PDN articles is not efficient. What happened to the Admin guide? What happened to the Config Setting Reference?

  8. Helpful (1)

    "Great company, growing fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time

    Pros

    The leadership at the company is fantastic. It has the feel and excitement of a startup, but the resources and clients of a successful 35 year-old software company.

    Cons

    HR is a big weakness. There are often inconsistencies between job descriptions and the jobs themselves. Interviewees are misled by recruiters. Old-school limits on how much someone is allowed to earn in a promotion causes great talent to leave to get the salary they deserve. Running joke of PegaLifers that leave and come back in order to get around HR's promotion limits.

    Advice to Management

    You have a great company that is an amazing place to work. Salaries are competitive for outside hires, but to prevent turnover you need to make sure you are paying long-term staff what they deserve and not what HR says their rigid rules are.


  9. Helpful (1)

    "So far so good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cambridge, MA
    Current Employee - Senior Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Great people - smart, open, friendly, challenging. Good life/work balance and flexibility. Above average benefits. Super smart CEO. Located between Kendall Square and Lechmere with lots of fun restaurants and shops close by.

    Cons

    Open office environment can be distracting. Lots of decision making is limited to top of organization.

    Advice to Management

    Delegate decision making a bit more


  10. "GCS Solutions Engineer II (Software Engineer)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Alpharetta, GA
    Former Employee - Software Engineer in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pegasystems full-time (More than a year)

    Pros

    Structured and very well organized. There seemed to be a system for everything.

    Cons

    They tend to have a lot of meetings


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