Pegasystems Reviews | Glassdoor

Pegasystems Reviews

Updated October 21, 2018
781 reviews

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4.0
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
582 Ratings

781 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Current Employee - Account Executive in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Great company, committed culture, leading edge products

    Cons

    Customer brand awareness outside of Pega. Although the new CMO is driving change in that space.

    Advice to Management

    Keep up the good work!


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pegasystems full-time (Less than a year)

    Pros

    You learn how to sell. You are ingrained what are the challenges of our customers, how we address the problems, customer success and how to make potential prospected heroes. Solid technology. Google is a client of ours which states to the strength of our technology. Making big waves into the CRM space. Impressed by conversations our C levels have had in front of clients. Often times clients walk away thinking “ who knew”. Super sharp group of people who are supportive

    Cons

    Not enough marketing support as strange as that sounds for sales. Not enough SOlution consultants to make customized which coming is addressing by hiring tons of people. Not everyone in the SA program will have the same level of mentorship and exposures. It depends on your assignment.

    Advice to Management

    Sometimes need clear direction and expectations.

  3. "It's all about the Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Sales in Cambridge, MA
    Current Employee - Vice President Sales in Cambridge, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pegasystems full-time (More than 5 years)

    Pros

    Pega has survived for a long, long time
    It's decent tech
    People are generally smart, motivated, skilled
    Navigating the company is easy if you perform and push for it

    Cons

    Too many shifts and changes in product and go to market strategy... it's a cake topping, it's a floor wax! No, it's Pega!

    Too much time/attention is spent on pleasing the FLT versus doing the right thing which they are often times reluctant to do given a not invented here culture and frankly an insular nature despite many outside professionals from leading software companies that HAVE done things differently and better

    People fear the FLT and Alan specifically which is demoralizing, counter productive, and bad management and bad culturally ... but it's 'his' company is the mantra which is really no good reason

    Advice to Management

    Grow up. If you want to be >$1B, let your mid and senior staff get it done and stop micro managing and creating a toxic workplace devoid of tangible behavioral examples of the culture and values you state you want others to be have


  4. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pegasystems full-time

    Pros

    Great Company with good benefits

    Cons

    Slow moving, too many products

    Advice to Management

    Be realistic on competitors.


  5. Helpful (4)

    "Dysfunctional, "Old Boy's Club""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Pegasystems full-time

    Pros

    Smart people, quite a few of whom are great, dedicated people.

    Cons

    If you're not part of the "inner circle" there is little to no chance of advancement. There is often a lot of backstabbing, finger pointing, and a tendency to "throw people under the bus."


  6. Helpful (1)

    "Great Salary and Benefits, but Management is a Joke!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Architect
    Former Employee - Senior Systems Architect
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pegasystems (More than 3 years)

    Pros

    The company offers very competitive salary and benefits, a great retainer that would make you forget about the "cons" shown below ...

    Cons

    This is a resume killer; having Pega in your resume won't take you anywhere except with Pega customers. Company-wise, you see a lot of talent in both extremes: upper management and the "doers" (LSA,SSA,BSA,SA,etc). The rest is either unexperienced management or management is that too old to care. Their "rating" system is a whole lie-- everyone is required to "raised the bar very high", so they will always find a way to give you a low evaluation--- so everybody is forced to lie in the evaluation system, and everybody ends believing in the lie!

    Advice to Management

    I don't know what to tell ... you know the above is true, and since you are highly-paid, you don't care about following all the lies, anyway. So it's a never-ending cycle.


  7. Helpful (4)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pegasystems (Less than a year)

    Pros

    Smart professional staff and product management

    Cons

    poor sales management and unrealistic expectations

  8. "Sr Systems Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Architect
    Current Employee - Senior Systems Architect
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (More than a year)

    Pros

    Comprehensive platform, Challenging environment, Very good learning experience

    Cons

    Unnecessary management levels, layers, bench , bureaucracy


  9. "Order management specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Management Specialist in Cambridge, MA
    Current Employee - Order Management Specialist in Cambridge, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Interview was smooth and outlined throughly. Parking paid for. Constantly made sure I had everything I needed. Question were precise and to the point. Also had great conversations leading up to interview questions. (Not just in and out)

    Cons

    Really nothing I can think of.

    Advice to Management

    Keep up the the great work.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time

    Pros

    Stellar benefits. Outlined process for bonus and promotion. Hit them right and you will move up no problem. Good work, everybody is friendly and wants to do things.

    Cons

    Travel-heavy, so its a different kind of workplace. Not tranditional in that sense. Given that, it might take a little while for people to catch up with things in some areas (like workplace co-worker friendships, getting used to the heavy travel - that means learning to eat well when you are on the road, learning to navigate traffic/uber day in day out in another place). Def adds some overhead to things, but once you have done it a few time and get it rolling you will be fine.

    Advice to Management

    Keep in contact with your people, especially when they are off and doing a project. Remind them that this is still the company they work for. Not that you are lacking there but its always a good thing to keep in mind.


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