Pegasystems Reviews | Glassdoor

Pegasystems Reviews

Updated February 14, 2019
821 reviews

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3.9
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
611 Ratings

Employee Reviews

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Pros
  • "Great work/life balance in most teams"" (in 138 reviews)

  • "Great benefits, awesome work culture"" (in 50 reviews)

Cons
  • "Work/life balance can be hard, but with all the Pro's it is a still a great place to be if you are prepared to work long hours when needed" (in 39 reviews)

  • "No cons worth mentioning, Absolutely a great place to work" (in 26 reviews)

More Pros and Cons

  1. "Great products, great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive
    Current Employee - Enterprise Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Industry leading application software. Ability to have autonomy and have the support needed. Positive selling environment, room to succeed financially. Accounts are not ripped away from you.

    Cons

    Brand awareness is not quite there.

    Advice to Management

    Spend more marketing dollars. Simplify the "what does Pega do" message. Keep up the momentum.


  2. Helpful (2)

    "Amazing experience across the board!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - User Experience Designer Intern in Cambridge, MA
    Former Employee - User Experience Designer Intern in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pegasystems (Less than a year)

    Pros

    The team is inspiring and supportive. The projects that interns are given are great opportunities to get some hands-on experience!

    Cons

    It feels a bit corporate at times.

  3. Helpful (5)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - High Level in Cambridge, MA
    Former Employee - High Level in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pegasystems full-time (More than 5 years)

    Pros

    Technology is OK, getting better and modernized; benefits are good; flex hours. Leader in its space. Great user conferences. Good company for interns. Consistent, albeit slow, growth.

    Cons

    Many untouchables; good ole boys club; egos running high. Toxic environment if you happen to disagree; a few condescending and insulting flippant know-it-all managers, often proven wrong; all tolerated by upper management and HR; HR is not your friend. Biased and often unfair reviews. Very frequent re-orgs with no employee say. Oftentimes a depressing environment; rarely seen people smile. Highly corporate culture.


  4. Helpful (1)

    "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Boston, MA
    Current Employee - Sales Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (More than 5 years)

    Pros

    It's exciting/rewarding to lead a team of sales executives who have "real", rock-solid technology that can really deliver value for their customers (vs just selling hype w/ substandard software)

    Cons

    Having to overcome the lack of brand awareness in the market. It requires lots of rep coaching to make sure they have the confidence needed to overcome the competition's marketing noise.

    Advice to Management

    If you're an expert in a vertical market, it will pay off big-time in selling Pega because of the unique capabilities that can solve complexities at massive scale.


  5. Helpful (3)

    "Pega misrepresents culture and Company “family” mantra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pegasystems full-time (More than a year)

    Pros

    Absolutely none. I would discourage people from working here.

    Cons

    Management by fear an large egos
    Will not coach or develop your career
    People are expendable

    Advice to Management

    None- they won’t listen


  6. Helpful (10)

    "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in Cambridge, MA
    Current Employee - Product Management in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pegasystems full-time (More than 5 years)

    Pros

    Relentless focus on improving core technology, which is refreshing in the software space. The clients and work itself is very rewarding and challenging. Pay and benefits have to be competitive in Boston, they are especially so for men. If a good idea makes it to the "inner circle", it will get the right resources and attention needed, which is fun to see.

    Cons

    Too many untouchables/good ole boys. Your direct manager has too much power - can damage the connections you must have to survive. Belittling and abusive behavior is allowed, temper tantrums are tolerated - but only for some. Ideas and opinions are only considered if they come from the "right" people. As said in other reviews, if you make the wrong person mad or especially feel insecure about their position or status - hero to zero to gone.

    Advice to Management

    Let our new HR leader know this - our growth continues to be limited by a lack of transparency in decision making and general organizational effectiveness. You need all of the facts, not just the ones from the golden boys. Letting women and others that add diversity of thinking/opinions/perspective into the room would raise the quality of decisions and get us over the $1B mark within a year. I think that's worth a bit of discomfort and slights to ego that will occur in the short term.


  7. Helpful (6)

    "RE-Org"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Pegasystems full-time

    Pros

    Good technology, particularly in digital decisioning

    Cons

    Companywide RE-Org in 2018 has obliterated the former corporate culture and now it is an IBM-style, coin-operated environment for sales executives.

  8. Helpful (5)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cambridge, MA
    Former Employee - Sales in Cambridge, MA
    Doesn't Recommend

    I worked at Pegasystems full-time (More than 3 years)

    Pros

    Very talented people and a lot of pre-sales support provided.

    Cons

    Comp Plan is below average
    Don't pay for professional services sales
    Sales Cycle is 12 to 18 months
    Pega Platform Is a nightmare to install, requires 1000's of hours of professional services
    Only 10 to 20% of Sales team make their quota and the Club trip

    Advice to Management

    No advice, glad I'm out of there.


  9. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time

    Pros

    The people, product and customers all fist class

    Cons

    Not everyone likes a high growth fast pace


  10. Helpful (17)

    "A strong stable yet legacy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cambridge, MA
    Former Employee - Director in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pegasystems full-time (More than 8 years)

    Pros

    -Great customer base who love using the product
    -Good technology stack that has lot of potential in new markets
    -Smart people
    -A great company to learn at
    - Flexible schedules

    Cons

    - Senior Management hires lead to their buddies being hired disregarding the older more selective hiring standards
    - Bad review practices and no feedback on employee performance and developing employees
    -HR business partners are not your partner
    -Technology stack is getting outdated
    -No ownership of various parts of the platform

    Advice to Management

    Rethink the technology organization.