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Pegasystems

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Pegasystems

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Pegasystems Reviews

Updated Jun 3, 2023

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Found 1,921 of over 2K reviews
3.8
72% Recommend to a Friend
Pegasystems Chairman and CEO Alan Trefler
79% Approve of CEO

Found 1,882 of over 2K reviews

3.8
72%
Recommend to a Friend
79%
Approve of CEO
Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
1,316 Ratings

What people are saying about Pegasystems

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Pegasystems and is not affected by filters.

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  1. 5.0
    Current Employee

    A company who cares

    Mar 13, 2023 - Talent Attraction Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a lot of energy and emphasis on employee on creating an inclusive community as well as a positive employee experience. On the technology side, Pega is focused on product features that are AI-driven, very exciting!

    Cons

    Would love increased communication on when to expect raises, etc.

    1 person found this review helpful
  2. 3.0
    Current Employee, more than 3 years

    Great company, could use a little more internal discipline

    May 27, 2023 - Consulting 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent ethically, fantastic technology, great sense of social responsibility, cares about its employees. Customer success with the technology is front and center to the ideology and the initiatives moving forward in 2023.

    Cons

    Internally, not much discipline. Despite "one Pega" intention, lost of silos, mainly because too many people involved in any one project, deal or task. Sales discipline is non-existent and sales maturity is not strong. Tactical vs strategic approach, although the company is determined to become more strategic it is struggling to do so.

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    1 person found this review helpful
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  4. 5.0
    Current Employee, more than 5 years

    Fantastic Place to work

    Jun 2, 2023 - Program Manager in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunities, great work environment, flexibility in schedule, supports professional growth

    Cons

    Fairly grassroots given how large of a company it is

    Be the first to find this review helpful
  5. 5.0
    Former Employee

    good place to work

    Jun 2, 2023 - Software Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment and can express freely, Supportive

    Cons

    End up working overtime some times

    Be the first to find this review helpful
  6. 1.0
    Former Employee, less than 1 year

    Eyes Wide Open Next Time

    Apr 28, 2023 - Would Rather Not Share 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They pay well, however much of the compensation is deferred (e.g., Restricted Shares), etc.

    Cons

    The company is in the middle of a big legal fight with one of its competitors, which has caused a lot of uncertainty, loss of share value, internal swirl, and resulted in a large number of employees exiting. Much of their compensation is deferred, so you will not likely realize the value of your overall compensation package. Pega software is antiquated, hard to deploy, and hard for companies to realize value after deployment. Additionally, the amount of diversity at the executive level is very poor (I believe there is only 1 woman on the executive council, and it's an HR position). Sadly, my time at Pega was an extremely poor career move.

    Continue reading
    12 people found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Strange environment...great if you are in the clique or have been there since the beginning of time

    Apr 7, 2023 - Senior Director Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Like anywhere else, some people are friendly. Unlimited time off.

    Cons

    Disingenuous throughout the hiring process about what you will actually be able to accomplish in your role and the amount of empowerment you will have. Incredible judgement and backlash if you question anyone or anything outside of your perceived scope...even if the questions enable you to do your job better. Benefits - besides time off - are horrible. The worst I have ever had. What is that saying? The definition of insanity is doing the same thing over and over again, yet somehow hoping for a change. There are a TON of employees who have been there forever....they are the ones who get promoted, even to roles that they have ZERO tangible experience in. The management is very shortsighted and unable to trust anyone besides the 15-20 employees who have been there forever. They hire some amazing new talent, and then when things get difficulty, and ones who challenged the paradigm are the first to go...and the lifers who are largely ineffective, static in the growth and dormant in their skillset are left. If you look back at history, this is what Pega does time and time again. It is their MO. Someone feels a little feisty, hires someone who is scrappy and edgy, and then they get scared of change and lay them off. INSANITY. They need new blood, new voices and new leadership. The only growth is when the CEO reads a new book or listens to a podcast and then its all about that whim for the next year. Right now, they are all about the Rule of 40. That should have been obvious years ago. Good luck.

    Continue reading
    12 people found this review helpful
  8. 2.0
    Current Employee

    Not my favorite place to work

    Mar 9, 2023 - Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some scheduling flexibility - not at EOQ which means you work through Christmas and New Years Health insurance is okay if you pay for the more expensive plan.

    Cons

    Executive management is out of touch with the job responsibilities of non-client facing teams - they push goals that are unrealistic Unlimited Time Off but vacation is rejected based on resourcing issues Favoritism definitely occurs within the different departments End of Quarter equates to working 90 hours a week for the last two weeks of the quarter - this is not compensated, even for employees that don’t make commission.

    Continue reading
    10 people found this review helpful
  9. 5.0
    Current Employee, more than 10 years

    Great technology, great people

    Apr 19, 2023 - Vice President Information Technology in Waltham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are a lot of talented people working at the company and a lot of opportunities for those who are willing to step in and make an impact. Their focused GTM model is producing more positive results.

    Cons

    Annual goals are directionally the right things to do, but they could benefit from more clarity and clearer metrics for mesaurement.

    Continue reading
    1 person found this review helpful
  10. 4.0
    Former Employee

    Average place to work

    May 16, 2023 - Account Executive in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good flexibility and kind people

    Cons

    Not much room for growth and not very intellectually stimulating

    Be the first to find this review helpful
  11. 1.0
    Former Employee, more than 1 year

    Terrible Place to Work

    Apr 15, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only good thing about Pega is the unlimited vacation time and they are great about letting you use it.

    Cons

    Horrible communication, disorganized, the process changed every week, management is terrible, truly feel like just a number there and no one recognizes real talent. They also hired people remotely and promised to stay remote and then forced people to come in

    Continue reading
    9 people found this review helpful
Viewing 1 - 10 of 1,882 Reviews
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Pegasystems Reviews FAQs

Pegasystems has an overall rating of 3.8 out of 5, based on over 2,019 reviews left anonymously by employees. 72% of employees would recommend working at Pegasystems to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Pegasystems employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Pegasystems. This rating has improved by 1% over the last 12 months.

72% of Pegasystems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pegasystems 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Pegasystems to be career development, benefits, culture and the cons to be senior leadership, management.

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Glassdoor has 2,019 Pegasystems reviews submitted anonymously by Pegasystems employees. Read employee reviews and ratings on Glassdoor to decide if Pegasystems is right for you.