Pegasystems Reviews | Glassdoor

Pegasystems Reviews

Updated December 9, 2018
799 reviews

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4.0
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
595 Ratings

Employee Reviews

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Pros
Cons
  • "Work-Life balance needs some work" (in 37 reviews)

  • "No cons worth mentioning, Absolutely a great place to work" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Current Employee - Account Executive in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Great company, committed culture, leading edge products

    Cons

    Customer brand awareness outside of Pega. Although the new CMO is driving change in that space.

    Advice to Management

    Keep up the good work!


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time

    Pros

    The people, product and customers all fist class

    Cons

    Not everyone likes a high growth fast pace

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cambridge, MA
    Former Employee - Sales in Cambridge, MA
    Doesn't Recommend

    I worked at Pegasystems full-time (More than 3 years)

    Pros

    Very talented people and a lot of pre-sales support provided.

    Cons

    Comp Plan is below average
    Don't pay for professional services sales
    Sales Cycle is 12 to 18 months
    Pega Platform Is a nightmare to install, requires 1000's of hours of professional services
    Only 10 to 20% of Sales team make their quota and the Club trip

    Advice to Management

    No advice, glad I'm out of there.


  4. Helpful (1)

    "Read the real reviews not the managed ones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pegasystems full-time (More than a year)

    Pros

    good location especially if you like mall shopping

    Cons

    company is rotting from the inside out. people don't take pride in their work. most are looking to get out but can't because they have no transferrable skills.


  5. Helpful (4)

    "Bad detour on the way to a good career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pegasystems full-time (More than 3 years)

    Pros

    There are some genuine people here that make the divide between decent and deceptive so great. Institutional hierarchy rules with all its tribes and allegiances.

    Cons

    Everything done at Pega is so specialized that it not only does not help you in your career but will actually hurt you. The longer you stay the further away from widespread technology you will become. This becomes glaringly apparent when you start interviewing elsewhere. You will regret the time spent here and there comes a point where you become so unwanted outside of Pega that you decide to stay here for as long as they will have you. They have not heard of, nor need, the DevOps technologies most companies use. Mobile? What is that?

    Advice to Management

    Keep doing what you are doing for the sake of those who have already ruined their careers.


  6. "Just plain sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    When you are being recruited you are treated well. Then you get here and it all melts away

    Cons

    People are not happy. HR is not your friend. The systems are dated and there are clear divisions in the company. The power haves and have nots are clearly noticed. Not at all what I expected.

    Advice to Management

    Right


  7. Helpful (12)

    "A strong stable yet legacy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cambridge, MA
    Former Employee - Director in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pegasystems full-time (More than 8 years)

    Pros

    -Great customer base who love using the product
    -Good technology stack that has lot of potential in new markets
    -Smart people
    -A great company to learn at
    - Flexible schedules

    Cons

    - Senior Management hires lead to their buddies being hired disregarding the older more selective hiring standards
    - Bad review practices and no feedback on employee performance and developing employees
    -HR business partners are not your partner
    -Technology stack is getting outdated
    -No ownership of various parts of the platform

    Advice to Management

    Rethink the technology organization.

  8. Helpful (4)

    "Not worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pegasystems full-time

    Pros

    - Good pay
    - Good location for commuting - not so much for anything else
    - Occasional free food
    - Some people are actually decent and worthwhile interacting with
    - They are starting to care about diversity? Maybe..?

    Cons

    - Pega isn't going to help you get a job anywhere else. You have to learn how to build software within Pega software, which means learning very specialized skills that can't be directly applied elsewhere.
    - You have to sign a vague-sounding non-compete which will only hurt you later.
    - Upper-management does nothing. Toxic people are allowed to drive people out without consequence.
    - People have been laid-off last-minute for no reason.
    - Work/life balance greatly depends on your team/manager.
    - No innovation.
    - They do whatever the client wants because they need the cash.
    - Can't trust everyone - people won't hesitate to throw you under the bus.
    - Incompetent people who don't know what they're doing combined with client-driven deadlines = broken software.

    Advice to Management

    You know who the toxic people are - get rid of them, or you risk driving away the people with actual potential.


  9. Helpful (10)

    "It's all about the Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Sales in Cambridge, MA
    Current Employee - Vice President Sales in Cambridge, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pegasystems full-time (More than 5 years)

    Pros

    Pega has survived for a long, long time
    It's decent tech
    People are generally smart, motivated, skilled
    Navigating the company is easy if you perform and push for it

    Cons

    Too many shifts and changes in product and go to market strategy... it's a cake topping, it's a floor wax! No, it's Pega!

    Too much time/attention is spent on pleasing the FLT versus doing the right thing which they are often times reluctant to do given a not invented here culture and frankly an insular nature despite many outside professionals from leading software companies that HAVE done things differently and better

    People fear the FLT and Alan specifically which is demoralizing, counter productive, and bad management and bad culturally ... but it's 'his' company is the mantra which is really no good reason

    Advice to Management

    Grow up. If you want to be >$1B, let your mid and senior staff get it done and stop micro managing and creating a toxic workplace devoid of tangible behavioral examples of the culture and values you state you want others to be have


  10. Helpful (16)

    "Dysfunctional, "Old Boy's Club""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Pegasystems full-time

    Pros

    Smart people, quite a few of whom are great, dedicated people.

    Cons

    If you're not part of the "inner circle" there is little to no chance of advancement. There is often a lot of backstabbing, finger pointing, and a tendency to "throw people under the bus."