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Plex Systems, Inc.

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Plex Systems, Inc. reviews

3.9

74% would recommend to a friend

(230 total reviews)

Blake Moret

76% approve of CEO

59% positive business outlook

Plex Systems, Inc. has an employee rating of 3.9 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Plex Systems, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

230 reviews
1.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Free snacks Great coworkers in positions of low to moderate responsibility and influence

Cons

Owned by a private equity firm with only one goal in mind - maximize profit, whether through IPO, sale to a competitor, or other means that consider the customer second, and employees dead last. Recent cost cutting activities include: 1) Fire 10% of the Development department 2) Cut all professional services staff salaries by 20% 3) Outsource the most important project in the company's history to Russia 4) No raises in 2016 for practically any employee, even those exceeding expectations 5) Move toward total compensation plan that provides for minuscule growth in base salary in favor of increasing bonus potential. (A bonus you won't receive because the business is mismanaged) 6) Various other activities indicative of the desire to sell out and cash in soon Extravagant waste among Director, VP, and C level executives - most of whom are relatively new, from Califorinia or other remote locations, and do not understand the business, the product, the customers, or the culture. The product itself is extremely buggy and full of gaps, and customers are more angry than at any time prior as they've figured out that Plex has outsourced quality control to the customer, has no executable roadmap, and doesn't really care about them once they're live. This, along with mismanagement and disregard for employees creates a very stressful environment. Most demoralizing - Knowing that your hard work is lining the pockets of those that have destroyed the company you used to love.

2.0
Jun 27, 2016

Speeding Downhill

Recommend
CEO approval
Business Outlook

Pros

The employees! Plex assembled the best of the best in many cases. Too bad the executive management team let those employees down.

Cons

• Organization is so top heavy. Full of many ex-Oracle types with huge egos that have made poor decision after poor decision. • The product is a good fit in only a few industries such as automotive and metal stamping. Amazing how it misses the mark in so many other areas. It seems that's almost impossible to say because the product is so complicated one would think it does everything. How about the product interface? It has to be worst interface of any cloud system on the planet!!!! They have been working on a new one for 4+ years but it still isn't close to being released. • Multi-Tenant Cloud deployment only. This seems like a good thing, but if you have FDA (can't validate versionless software) ITAR or DOD requirements, want to customize the software (can't even add a custom field to the database) you are out of luck with Plex. • Have spent millions on Marketing with little to show for it. Keep touting Google Glass case study over and over which generates little return on investment and almost no sales leads. For how much money they spend on marketing it would be hard to generate fewer leads! • Sales is a mess. Ex-Oracle types added way to many people, raised prices and tied the hands of the reps from making logical decision to close business. This has resulted in a decline in new subscriptions. Lots of layoffs of good proven reps has lowered morale very quickly. • Implementation/service. At over $200 per hour and a minimum of $125k for the most basic Plex implementation one should expect world class results. The true results are far from world class! Its a shame!

2.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

• Great coworkers • Nice office in Troy • Good product, but limited functional breadth

Cons

• Appear to be so focused on selling the company or going public (doubtful) that they have lost sight of what made it a great company: its employees, customers and culture. • Organization is becoming top heavy with too many ex-Oracle types with overblown egos. New management hires seem to have very little understanding of the product, the market or where Plex can really compete. • The product is good fit in a few industries (automotive, metal stamping and other very repetitive discrete industries), but lacks functional breadth to be competitive in many other manufacturing industries. Recent reductions in the Development group suggest they are not serious about building out the solution. The product is old looking and needs to be updated. The new User Interface (which still isn’t released) is an improvement, but doesn’t go far enough. • Over hiring on the sales side (without any real data to support doing so) has lead to some headcount reductions (most likely more to come) and generally an unmotivated sales team. You are doomed in sales unless you are focused on the automotive industry in the Midwest. • Have spent millions on Marketing with little to show for it. After 20 years in business Plex is still relatively unknown outside of the Midwest automotive industry. The fact that they only have a few hundred customers (after 20 years) tells the whole story…….niche player with limited growth potential.

Viewing 1 - 3 of 230 Reviews

Glassdoor has 246 Plex Systems, Inc. reviews submitted anonymously by Plex Systems, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Plex Systems, Inc. is right for you.