Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated July 7, 2017
106 reviews

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3.1
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Selective Insurance Chairman and CEO Gregory E. Murphy
Gregory E. Murphy
56 Ratings

106 Employee Reviews

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Pros
  • decent salary, work from home, field employees who hit their numbers are left alone (in 8 reviews)

  • Excellent benefits and favorable work/life balance (in 4 reviews)

Cons
  • Could improve work life balance (in 17 reviews)

  • Long hours expected, not enough training supplied it is available for you to do on tour own but there are so many hours in the day (in 5 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Control Consultant in Allentown, PA
    Former Employee - Loss Control Consultant in Allentown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than a year)

    Pros

    They gave me a chance and trained me to do with Loss Control. Great benefits, salary, managers, vacation. Everything.

    Cons

    Nothing negative to say really. Great company.


  2. Helpful (4)

    "Demoralizing Management Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Branchville, NJ
    Current Employee - Anonymous Employee in Branchville, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    It's a job. Pay is fair.

    Cons

    Micro-management, unskilled managers, outdated systems, HR lacks empathy and willingness to support employees below management.

    Advice to Management

    Outsource HR dept, treat people with respect

  3. Helpful (1)

    "Too much Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Charlotte, NC
    Current Employee - Claims Adjuster in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time (More than 3 years)

    Pros

    Pay is good. I guess they pay you well to make up for the terrible work environment.

    Cons

    Caseload is unmanageable. Management at the Charlotte office is terrible. Too much favoritism and too many cliques. No work life balance. Terrible place to work. Everyone is looking to leave or apply for a lower position to be able to manage their desk.

    Advice to Management

    Treat your employees better. Realize that the workload is unmanageable. This is why everyone leaves or applies for a lower position.


  4. Helpful (1)

    "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Charlotte, NC
    Former Employee - Senior Claims Adjuster in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    The initial pay was great for those that started during the transition

    Cons

    There is micromanagement to the highest degree. Management is through intimidation. There are several requirements that are unnecessary and hinder the Adjuster's ability to do a good job. It has an atmosphere of a sweat shop. They have to hire trainees because the word is out in the claim community and no one with experience wants to work there.

    Advice to Management

    Stop lying to your employees and start treating them with dignity and respect


  5. "Attract Great talent but cant keep them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 8 years)

    Pros

    Work From Home opportunities
    Decent Pay
    Pretty Good Benefits

    Cons

    Disorganized and retaliatory management
    Unrealistic goals for some roles with high turnover in claims
    Not much room for growth
    Poor leadership
    Trial and Error tactics rather than consulting departments that policies affect
    Management cliques

    Advice to Management

    Promote from within and develop leadership
    There needs to be consistency with leadership and break up cliques


  6. "Agency Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agency Field Specialist in Chicago, IL
    Former Employee - Agency Field Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Selective Insurance (More than 5 years)

    Pros

    My territory manager was great to work for. He was always available and always seemed to give constructive advice

    Cons

    I was able to meet my production goals, but as the years went on the production goals seemed to increase too much for my territory.

    Advice to Management

    Help establish realistic goals


  7. Helpful (5)

    "Great benefits, unreasonable work load"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Branchville, NJ
    Former Employee - Anonymous Employee in Branchville, NJ
    Positive Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Benefits are way above average -8.5% 401k contribution, nice annual bonus etc. Coworkers are wonderful for the most part.

    Cons

    Workload was crazy - more like a 60-70 hour week than a 40 hour. Part of the problem was corporate management kept coming up with new (and largely unnecessary) job duties without taking any away.

    Advice to Management

    Review the time it takes to fulfill all the nifty new ideas you come up with and proceed accordingly when adding them to job duties. What can be taken away when adding something new?

  8. "Telephonic Nurse Case Manager"

    StarStarStarStarStar
    Current Employee - Medical Case Manager in Waxhaw, NC
    Current Employee - Medical Case Manager in Waxhaw, NC

    I have been working at Selective Insurance (More than a year)

    Pros

    Case loads are good and manageable.

    Cons

    Have to work extra hrs to get caught up after taking vacation.


  9. "Pros and Cons...just like anywhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Applications Development in Glastonbury, CT
    Former Employee - Front End Applications Development in Glastonbury, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than a year)

    Pros

    Good people...I mean it. The people there, by and large, were very nice. Most everyone seemed willing to help and provide knowledge where possible. Good benefits and salary.

    Cons

    Meetings, meetings and more meetings. Projects consisted of about 10 managers / spec makers, and one developer. That developer spent more time in meetings about how the project was coming along than actually developing.

    Another major con is the amount of outsourcing. It seems like all the knowledge in the company is being transferred from implementation to babysitting offshore resources. Because of this and other, more politically motivated reasons, long time employees are leaving, and their knowledge leaves with it.

    Advice to Management

    Listen to your employees. Keep deadlines realistic. Stop hiring cheap overseas labor, and keep knowledge in house.


  10. Helpful (1)

    "Too many cliques and too much favoritism."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Allentown, PA
    Former Employee - Senior Claims Adjuster in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 10 years)

    Pros

    Annual bonus plan and benefits

    Cons

    Management needs to open their eyes.

    Advice to Management

    Micromanagement is not the wave of the future. Employees should be evaluated on their work product rather than being your friend.


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