Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated October 9, 2017
115 reviews

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3.1
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Approve of CEO
Selective Insurance Chairman and CEO Gregory E. Murphy
Gregory E. Murphy
61 Ratings

115 Employee Reviews

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Pros
  • Competitive salaries, work from home is available (in 10 reviews)

  • Good benefits, healthy work/life balance, a real focus on employee development and appreciation (in 7 reviews)

Cons
  • Could improve work life balance (in 19 reviews)

  • There is no work/life balance-(that should be a negative star) (in 4 reviews)

More Pros and Cons

  1. "Legal Secretary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice place to work, very small group in that section.

    Cons

    nothing that I can think of


  2. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time

    Pros

    good company, competitive pay, regional company with a local company feel

    Cons

    Technology is lacking, IT department needs to be completely replaced

    Advice to Management

    Push for new IT department

  3. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Branchville, NJ
    Former Employee - Anonymous Employee in Branchville, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Great people, good benefits, good training opportunities, and overall nice facility to work in.

    Cons

    No growth potential. Company seems to have a lot to offer as far as development of employees goes, but then there are no jobs to move into. I would have stayed at the company if there were more opportunities to me to move up.


  4. "No Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Selective Insurance full-time (More than 10 years)

    Pros

    Competitive salaries, work from home is available.

    Cons

    There is no work life balance. Management continues to select dates for projects with minimal input from workers. From the moment the date is set it is all a task driven project. There is no planning for any issues that could and do happen. The plan is if there are 24 hours in a day, you can work 24 hours.

    Advice to Management

    Better and more long term planning is needed. Listen and allow your workers to make suggestions.


  5. Helpful (2)

    "Pros and Cons of Selective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Underwriter (AMS) in Branchville, NJ
    Current Employee - Production Underwriter (AMS) in Branchville, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 5 years)

    Pros

    Selective has very good products, knowledgeable people, a good agency plant and many long-term employees. The bonus plans make total compensation rewarding, but the goals are very difficult to meet. Without the bonus, if you are in a production role, the financial reward for the hours/effort that must be expended is not in balance with the requirements of the position. Flexible working environment (ability to work remotely) is a major plus, but can also be a deterrent from feeling connected to others in the company and to knowing what is going on in the company in general.

    Cons

    Selective has extremely high work loads and goals for production with a large amount of home office oversight/personnel, report writing and little technical support and administrative help. The amount of data is overwhelming, difficult to find and to interpret. Communication from home office to field is poor at times. Many managers have been with company for many years (and with Selective only) and are not open to thinking that there may be a alternate and/or better ways to do things and they are not very inclusive to outsiders who are not long-term Selective employees.

    Advice to Management

    To retain good people, goals should be attainable and realistic. When a significant amount of production staff is not meeting goals, management should adjust accordingly or good people will leave and in the future, they will be harder to find because new job seeks will avoid carriers with expectations that are very significantly higher than the competition.


  6. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Branchville, NJ
    Current Employee - Anonymous Employee in Branchville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    Very people friendly, team oriented and family oriented company.

    Cons

    There are none I can think of at this time.


  7. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time

    Pros

    Nice co-workers and work campus.

    Cons

    Workload is untenable. Most managers are very unprofessional and disrespectful of their staff; treating them like lower class citizens. An overwhelming majority of people live locally, have known each other all their lives, and have never worked anywhere else. In addition, many of their spouses and family members also work there. This seems to fuel the formation of clicks, unequal treatment of employees, and disparate salaries and career development. What's more, there is no comprehension or appreciation for how other organizations do things, so a diverse view or dissenting opinion gets one targeted and treated as a troublemaker.

    Advice to Management

    Take responsibility for yourself, your actions, and your role, rather than only holding staff members accountable. Stop dictating and micro-managing. Conversely, stop throwing people into "sink or swim" situations with no guidance and no support. Respect must be earned and you are not more valuable than your staff, regardless of your title.

  8. "High potential, but disappointing overall."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Recognition for work done by many people in the company, including the top executive members. Friendly peers and colleagues in several departments.

    Cons

    Employees are severely under-compensated, several departments have very high turnover, the office is located in a very remote location, and lack of proactive thinking.


  9. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Charlotte, NC
    Former Employee - Claims Specialist in Charlotte, NC
    Negative Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than a year)

    Pros

    Great salary, work from home opportunity, very friendly co-workers, decent benefits, opportunity for growth within the company, excellent training program, lots of jurisdictional training.

    Cons

    Upper management loves to micromanage their employees, there are a ton of meetings that take up time, unrealistic expectations on claim loads, the staff is very overworked and under appreciated, they are rewarded for the work they can do by being put on performance plans, work life balance is non-existent.

    Advice to Management

    Stop micromanaging your employees and provide help instead of putting everyone on performance plans. Upper management should fix the issue instead of punishing their staff.


  10. Helpful (6)

    "Demoralizing Management Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Branchville, NJ
    Current Employee - Anonymous Employee in Branchville, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    It's a job. Pay is fair.

    Cons

    Micro-management, unskilled managers, outdated systems, HR lacks empathy and willingness to support employees below management.

    Advice to Management

    Outsource HR dept, treat people with respect


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