Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated November 16, 2017
122 reviews

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3.2
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Selective Insurance Chairman and CEO Gregory E. Murphy
Gregory E. Murphy
66 Ratings

122 Employee Reviews

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Pros
  • Work from home option is a nice benefit (in 12 reviews)

  • work-life balance, pay, time off (in 5 reviews)

Cons
  • Could improve work life balance (in 21 reviews)

  • There is no work/life balance-(that should be a negative star) (in 4 reviews)

More Pros and Cons

  1. "Good work environment and solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Richmond, VA
    Current Employee - Claims Representative in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (Less than a year)

    Pros

    Training is good, not thrown into the job without adequate knowledge base. Work from home option is a nice benefit. Benefits package is above average and not costly especially for a family plan.

    Cons

    Workload doesn’t seem to be evenly distributed some days.

    Advice to Management

    Management seems to be open to ideas from coworkers and they should continue to keep working with employees to implement ideas that will foster a positive work environment


  2. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster
    Current Employee - Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than a year)

    Pros

    Great opportunities to move within company, always new training provided, great co-workers.

    Cons

    No real cons to working here.

    Advice to Management

    None

  3. "Unreasonable work load and micro-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Selective Insurance full-time (More than a year)

    Pros

    Work from home option
    pay is good
    excellent 401k match

    Cons

    The work load is ridiculous. The pending here is smaller than other companies, but you will be micro-managed so much and have so many technology problems that it will be impossible to do your job in a reasonable amount of time. The claim system is antiquated and the phone system is a mess. Every day there is a new problem.

    Working here is like being in an abusive relationship. You are constantly made to feel like a failure that you start to believe it. Managers gaslight you into thinking there is something wrong with you. They ask you what's wrong with you and you can't answer because you have no idea what they're talking about. One day you are complimented on how well you're doing, the next you are put on a performance plan. It's absurd.

    Also, managers way over-step their involvement in claims, and their behavior is sometimes unethical. They will change liability decisions and tell you to deny a claim we clearly owe, all because the insured or their agent is a big client. "Make them prove it in arb" is something I have been told on more than one occasion. We've also been told not to pay a claimant more than a certain amount on a claim so the insured won't experience a surcharge, even if we owe it. They will tell the claimant the insured is going to pay the rest, but we have no control over whether or not they actually do it.

    Advice to Management

    Back off. Trust your employees to manage their claims in a way that makes sense for them. Lean on their experience. Stop micro-managing, stop blaming reps for issues that are not their fault, and stop with the unethical behavior.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time

    Pros

    Well managed competitive work place

    Cons

    Turnover due to highly competitive goals and expectations


  5. "A Two Rating is a gift"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cms in Grand Rapids, MI
    Former Employee - Cms in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (Less than a year)

    Pros

    Good pay and benefits and work at home.

    Cons

    The entire job overworked and management apt to criticize as apposed to helping and commending employees for their efforts.

    Advice to Management

    Pipe down and better treatment of employees.


  6. Helpful (2)

    "A stodgy, antiquated, conservative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Richmond, VA
    Former Employee - Claims Adjuster in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 8 years)

    Pros

    Salary and work life balance

    Cons

    Management is horrendous, belittling and bullying their subordinates. HR is a joke. The people "on the floor" are treated as if they are totally expendable. Loyalty means nothing to this company.
     Accomplishments are not recognized. While pay and work life balance are good, benefits are costly. There is little opportunity for advancement and management does not work with their employees to foster growth. I would not recommend this place to my worst enemy.

    Advice to Management

    Quit so that you can be replaced by younger individuals with more modern ideas.


  7. "Stay Clear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Convenient is about it.

    Cons

    Where to start? #metoo environment. Managers treat employees like trash. They "think who they are". Awful work life balance. They continue to expect more. Low raises. Low moral.

    Advice to Management

    Not everyone wants to be a manager. There are people that can be passionate about their job but still want a life outside. You aren't so great! Every manager thinks they are the gift to insurance. Some managers don't even have skills to be in their jobs.. Crazy as that sounds..

  8. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time

    Pros

    good company, competitive pay, regional company with a local company feel

    Cons

    Technology is lacking, IT department needs to be completely replaced

    Advice to Management

    Push for new IT department


  9. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Branchville, NJ
    Former Employee - Anonymous Employee in Branchville, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Great people, good benefits, good training opportunities, and overall nice facility to work in.

    Cons

    No growth potential. Company seems to have a lot to offer as far as development of employees goes, but then there are no jobs to move into. I would have stayed at the company if there were more opportunities to me to move up.


  10. "Legal Secretary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice place to work, very small group in that section.

    Cons

    nothing that I can think of


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