Selective Insurance Reviews | Glassdoor

Selective Insurance Reviews

Updated September 19, 2017
112 reviews

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3.2
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Selective Insurance Chairman and CEO Gregory E. Murphy
Gregory E. Murphy
60 Ratings

112 Employee Reviews

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Pros
  • decent salary, work from home, field employees who hit their numbers are left alone (in 9 reviews)

  • Excellent benefits and favorable work/life balance (in 4 reviews)

Cons
  • Could improve work life balance (in 18 reviews)

  • Upper management did not seem to understand what was going one in the regional offices (in 6 reviews)

More Pros and Cons

  1. "Legal Secretary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice place to work, very small group in that section.

    Cons

    nothing that I can think of


  2. Helpful (1)

    "Pros and Cons of Selective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Underwriter (AMS) in Branchville, NJ
    Current Employee - Production Underwriter (AMS) in Branchville, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 5 years)

    Pros

    Selective has very good products, knowledgeable people, a good agency plant and many long-term employees. The bonus plans make total compensation rewarding, but the goals are very difficult to meet. Without the bonus, if you are in a production role, the financial reward for the hours/effort that must be expended is not in balance with the requirements of the position. Flexible working environment (ability to work remotely) is a major plus, but can also be a deterrent from feeling connected to others in the company and to knowing what is going on in the company in general.

    Cons

    Selective has extremely high work loads and goals for production with a large amount of home office oversight/personnel, report writing and little technical support and administrative help. The amount of data is overwhelming, difficult to find and to interpret. Communication from home office to field is poor at times. Many managers have been with company for many years (and with Selective only) and are not open to thinking that there may be a alternate and/or better ways to do things and they are not very inclusive to outsiders who are not long-term Selective employees.

    Advice to Management

    To retain good people, goals should be attainable and realistic. When a significant amount of production staff is not meeting goals, management should adjust accordingly or good people will leave and in the future, they will be harder to find because new job seeks will avoid carriers with expectations that are very significantly higher than the competition.

  3. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Branchville, NJ
    Current Employee - Anonymous Employee in Branchville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    Very people friendly, team oriented and family oriented company.

    Cons

    There are none I can think of at this time.


  4. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time

    Pros

    Nice co-workers and work campus.

    Cons

    Workload is untenable. Most managers are very unprofessional and disrespectful of their staff; treating them like lower class citizens. An overwhelming majority of people live locally, have known each other all their lives, and have never worked anywhere else. In addition, many of their spouses and family members also work there. This seems to fuel the formation of clicks, unequal treatment of employees, and disparate salaries and career development. What's more, there is no comprehension or appreciation for how other organizations do things, so a diverse view or dissenting opinion gets one targeted and treated as a troublemaker.

    Advice to Management

    Take responsibility for yourself, your actions, and your role, rather than only holding staff members accountable. Stop dictating and micro-managing. Conversely, stop throwing people into "sink or swim" situations with no guidance and no support. Respect must be earned and you are not more valuable than your staff, regardless of your title.


  5. "High potential, but disappointing overall."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than 3 years)

    Pros

    Recognition for work done by many people in the company, including the top executive members. Friendly peers and colleagues in several departments.

    Cons

    Employees are severely under-compensated, several departments have very high turnover, the office is located in a very remote location, and lack of proactive thinking.


  6. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Charlotte, NC
    Former Employee - Claims Specialist in Charlotte, NC
    Negative Outlook
    Approves of CEO

    I worked at Selective Insurance full-time (More than a year)

    Pros

    Great salary, work from home opportunity, very friendly co-workers, decent benefits, opportunity for growth within the company, excellent training program, lots of jurisdictional training.

    Cons

    Upper management loves to micromanage their employees, there are a ton of meetings that take up time, unrealistic expectations on claim loads, the staff is very overworked and under appreciated, they are rewarded for the work they can do by being put on performance plans, work life balance is non-existent.

    Advice to Management

    Stop micromanaging your employees and provide help instead of putting everyone on performance plans. Upper management should fix the issue instead of punishing their staff.


  7. Helpful (6)

    "Demoralizing Management Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Branchville, NJ
    Current Employee - Anonymous Employee in Branchville, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Selective Insurance full-time (More than 10 years)

    Pros

    It's a job. Pay is fair.

    Cons

    Micro-management, unskilled managers, outdated systems, HR lacks empathy and willingness to support employees below management.

    Advice to Management

    Outsource HR dept, treat people with respect

  8. Helpful (1)

    "Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Selective Insurance (More than a year)

    Pros

    Benefits were decent and many of my colleagues were good to work with.

    Cons

    Management needs to support employees more and not play favorites.

    Advice to Management

    Be honest with employees.


  9. Helpful (2)

    "Too much Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Charlotte, NC
    Current Employee - Claims Adjuster in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Selective Insurance full-time (More than 3 years)

    Pros

    Pay is good. I guess they pay you well to make up for the terrible work environment.

    Cons

    Caseload is unmanageable. Management at the Charlotte office is terrible. Too much favoritism and too many cliques. No work life balance. Terrible place to work. Everyone is looking to leave or apply for a lower position to be able to manage their desk.

    Advice to Management

    Treat your employees better. Realize that the workload is unmanageable. This is why everyone leaves or applies for a lower position.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Control Consultant in Allentown, PA
    Former Employee - Loss Control Consultant in Allentown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Selective Insurance full-time (More than a year)

    Pros

    They gave me a chance and trained me to do with Loss Control. Great benefits, salary, managers, vacation. Everything.

    Cons

    Nothing negative to say really. Great company.


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