Support.com IT Help Desk/Remote Support Specialist reviews

Item: Support.com
Rating: 3
Author: Current employee - IT Help Desk/Remote Support Specialist

Compare reviews

3.0

100% would recommend to a friend

(1 total review)

Lance Rosenzweig

Not enough data to show CEO approval

Ratings by category

5.0

Work/Life balance

4.0

Compensation and benefits

3.0

Diversity & inclusion

2.0

Career opportunities

1.0

Culture & values

1.0

Senior management

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Reviews by job title

1 review

3.0

Jun 19, 2023

Advanced support turned into flowcharts

It help desk/remote support specialist

Recommend

CEO approval

Business Outlook

Pros

work from home, decent pay, decent benefits.

Cons

went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

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Support.com

Support.com IT Help Desk/Remote Support Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Advanced support turned into flowcharts

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