Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

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Found 2450 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
61%
Approve of CEO
Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
563 Ratings
Pros
Cons
  • "Less benefits after the minimum wage increase(in 114 reviews)

  • "Dealing with rude customers was difficult but built my customer service skills(in 75 reviews)

More Pros and Cons
  1. What you would expect

    StarStarStarStarStar
      Former Employee - Cashier 

      I worked at Tim Hortons part-time for more than a year

      Pros

      Free food, free coffee. Flexible for college.

      Cons

      Working your average minimum wage job

      Advice to Management

      None

    • Easy

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Tim Hortons part-time for more than a year

        Pros

        Nice working environment. good for making some pocket money

        Cons

        not a full time option if you are just a team member

      • It was okay

        StarStarStarStarStar
          Former Employee - Team Member in Staten Island, NY

          I worked at Tim Hortons part-time for more than a year

          Pros

          It was fun to interact with customers

          Cons

          You had to deal with with customers

        • Decent

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend

          I have been working at Tim Hortons full-time for more than 2 years

          Pros

          Fun, easy, fast paced environment

          Cons

          Pay, forced to work when sick

        • Eh

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Sales Associate 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I have been working at Tim Hortons full-time for more than 4 years

          Pros

          Easy job, Could be flexible with hours but not normally

          Cons

          Horrible pay, horrible hours, bad staff

          Advice to Management

          Work on the pay.

        • Part Time Team Member

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Team Member in Lake Orion, MI
          Doesn't Recommend
          Neutral Outlook
          Disapproves of CEO

          I have been working at Tim Hortons part-time for more than 4 years

          Pros

          Work was routine and simple

          Cons

          Management was scattered and unorganized

        • The Worst!

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Manager in Columbus, OH
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Tim Hortons full-time for more than 6 years

          Pros

          Meeting kind hard working employees and customers

          Cons

          Horrendous Management. Good hard working employees working average 50+ hours a week making minimum wage. Store managers with years of hard work making 26k.

          Advice to Management

          Treat your employees along with customers. as you would want to be treated. Quit advertising specials when you know your not going to have them.

        • The worst...

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Store Manager in Findlay, OH
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Tim Hortons full-time for more than a year

          Pros

          There aren’t any pros to that place.

          Cons

          The owners are rude and belittle their employees. They steal your money by changing the hours you worked. So if you worked from 6am to 5pm they’ll change your time saying you got off at 2pm. The harder you work the worse the treat you. As the store manager I was making around $11 a hour, but when they hired me they promised me a lot more.

        • District Manager

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - District Manager in New York, NY
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I worked at Tim Hortons full-time for more than 2 years

          Pros

          - flexible schedule - good pay - face paced

          Cons

          - unorganized - lots of turnover - RBI

        • Poor management

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Tim Hortons full-time

          Pros

          Anyone can be in Management

          Cons

          No benefits even for managers

        Found 2450 reviews