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Tim Hortons Reviews
Updated Jun 2, 2023
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Found 9,113 of over 9K reviews
51% Recommend to a Friend
63% Approve of CEO
Found 8,922 of over 9K reviews
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Jose Cil
1,659 Ratings
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Top Review Highlights by Sentiment
Pros
- "Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" (in 475 reviews)
- "The people I get too work with are generally great people with a few minor exceptions." (in 342 reviews)
- "the staff were friendly and it was a community of people always willing to help each other" (in 220 reviews)
Cons
- "All management is bad and makes you feel bad for calling in even when it’s an emergency" (in 531 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Tim Hortons and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Pros
Great friends and environment. Nice place
Cons
Very busy and hectic sometimes
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good hours always, sometimes too good. Overtime pay, pretty flexible with your schedule
Cons
Work life balance.. Training. Turnover rates, the corporation itself kind of sucks
Continue reading - Former Employee, less than 1 year★★★★★
Good job for high schoolers
May 22, 2023 - Team Member in Buffalo, NYRecommendCEO ApprovalBusiness OutlookPros
The job is pretty easy
Cons
Can be very high volume and fast depending on the location in the morning
- Former Employee★★★★★
Pros
Fun fun fun fun fun
Cons
None at all was the best
- Former Employee, less than 1 year★★★★★
Pros
Awesome team to work with
Cons
Having to deal with entitled customers
- Current Employee, more than 8 years★★★★★
A career company not just a job
May 3, 2023 - Management in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Great company with constant expansion, still get the small company vibe
Cons
Having to deal with a public that has changed greatly since the pandemic
Continue reading - Former Employee, more than 1 year★★★★★
Good Coworkers, Management had too much turnover
Apr 22, 2023 - Team Member in Dearborn, MIRecommendCEO ApprovalBusiness OutlookPros
I worked here for a little over a year in highschool and it was a good deal for a fast food job, business was slow so I wasn’t too busy
Cons
New managers every 1-4 months
- Current Employee, more than 3 years★★★★★
Shift Supervisor Position
Apr 30, 2023 - Shift Supervisor in East Aurora, NYRecommendCEO ApprovalBusiness OutlookPros
Fun and fast paced work environment
Cons
Sometimes scheduled outside if stated availability
Continue reading - Former Employee★★★★★
Pros
It was easy enough but really depends on what manager is on shift for it to be a fulfilling time.
Cons
Like I said, it really depends on what manager is on shift for it to be a fulfilling time.
- Current Employee, more than 1 year★★★★★
Pros
Free coffee and works with your schedule.
Cons
Gossip, bullying in the workplace, poor management.
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Tim Hortons Reviews FAQs
Tim Hortons has an overall rating of 3.4 out of 5, based on over 9,417 reviews left anonymously by employees. 51% of employees would recommend working at Tim Hortons to a friend and 41% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
51% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tim Hortons 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Tim Hortons to be work life balance, benefits, coworkers and the cons to be career development, management, compensation.
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