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Tim Hortons Reviews
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    Tim Hortons Reviews

    Updated December 7, 2018
    2,356 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    542 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Minimum wage with little to no increase" (in 110 reviews)

    • "Rude customers who just want their coffee" (in 74 reviews)

    More Pros and Cons

    1. "Passion for people and growth!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - District Manager in Canton, OH
      Current Employee - District Manager in Canton, OH
      Recommends
      Positive Outlook

      I have been working at Tim Hortons full-time (More than a year)

      Pros

      A company that gives respect and rewards your hard work is TH Cleveland. This company allows you to challenge yourself while growing and developing you to new opportunities from within. The culture is alive with TH Cleveland.

      Cons

      There are no cons to write about.

    2. "District Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cleveland, OH
      Current Employee - Anonymous Employee in Cleveland, OH
      Recommends
      Positive Outlook

      I have been working at Tim Hortons full-time (More than a year)

      Pros

      Great people. Strong culture. High growth company. Culture of developing people.

      Cons

      I can’t think of any cons

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "Supervisor"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Tim Hortons full-time

      Pros

      flexible schedule, steady pace, and keeps you busy

      Cons

      overwhelming and can be very busy

    4. "Server"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons part-time

      Pros

      Management at my location was good

      Cons

      Salary left a lot to be desired

    5. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons full-time

      Pros

      Good benefits and friendly people

      Cons

      They don't pay keep their workers

    6. "It’s a very stressful work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Store Manager in Columbus, OH
      Current Employee - Assistant Store Manager in Columbus, OH
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Tim Hortons full-time (More than 8 years)

      Pros

      The customers and people. Can easily get hours and easy work but stressful everywhere else. Room to advance in company

      Cons

      No teamwork and the training sucks
      Long hours and poor management and leadership

    7. "Afternoon shift Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Afternoon Shift Manager in Detroit, MI
      Current Employee - Afternoon Shift Manager in Detroit, MI
      Recommends
      Positive Outlook

      I have been working at Tim Hortons full-time (More than a year)

      Pros

      Flexible hours, Management team staff have food account. Learning more about the restaurant business.

      Cons

      Learning to delegate different task to my employees.

    8. "crew member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in Chillicothe, OH
      Former Employee - Team Member in Chillicothe, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons full-time (More than a year)

      Pros

      Good hours and lovely people.

      Cons

      Less service, needed a store re-model.

    9. "Cashier"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend

      I have been working at Tim Hortons full-time

      Pros

      Customers are sweet . Decent pay

      Cons

      No tips. Your always running around doing all kinds of work. Taking orders making coffee cleaning everything and everwhere. Your not allowed to just stand if there is no customers.

    10. "Good first job, lousy beyond that"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Tim Hortons full-time

      Pros

      People, fast pace, flexibility and availablity of hours.

      Cons

      Management, pay, owners, nobody cares about the employees and treat them like cattle to bring in and move out as needed. Little to no appreciation by owners and management evident in mysterious hour cuts, lack of pay raises, benefits, or basic THANK YOU statements once in a while.

      Advice to Management

      Learn to treat people like people and say thanks once in a while. Learn to understand that when you treat somebody poorly and then expect them to be amazing all the time you're asking an impossible task. Morale is crap in almost every store I've been to.