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    Tim Hortons Reviews

    Updated August 14, 2018
    2,190 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    492 Ratings

    2,190 Employee Reviews

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    Pros
    Cons

    • "Minimum wage with little to no increase" (in 100 reviews)

    • "Dealing with rude customers was difficult but built my customer service skills" (in 70 reviews)

    More Pros and Cons

    1. "Awesome Benefits"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Great place, culture and benefits

      Cons

      Weekends, nights and holiday shifts get old.

    2. "Come and go employment"

      StarStarStarStarStar
      Former Employee - Shift Supervisor in West Carrollton, OH
      Former Employee - Shift Supervisor in West Carrollton, OH

      I worked at Tim Hortons full-time (More than 3 years)

      Pros

      Easy work, can be flexible with scheduling

      Cons

      Low pay, no real standards everything changes constantly, customers hate you because of constant changes

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "Eh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Crew Member in Burton, MI
      Former Employee - Crew Member in Burton, MI
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time (Less than a year)

      Pros

      Not very many pros to this job, besides free coffee and donuts.

      Cons

      pay isnt so great, you only get good hours if you work I'm the mornings.

    4. Helpful (1)

      "Very good place!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Team Member in Lapeer, MI
      Current Employee - Team Member in Lapeer, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time (Less than a year)

      Pros

      I've only been working there for 2 days, going on my 3rd tomorrow, but so far, things are great. The people are nice, it's real easy to learn the process. Some of the people I feel like I've worked with forever. They truly make you feel like you belong there. As a first job, I must say I'm glad I chose to go with Tim Horton's and apply.

      Cons

      As far as I've worked there I haven't had any issues.

      Advice to Management

      Personally at the moment, I have none, but i also haven't been there long enough to really get the full feel of things. But for now I think the management is doing well.

    5. "Great first Job for teens"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Tim Hortons Team Member in Columbus, OH
      Current Employee - Tim Hortons Team Member in Columbus, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time (Less than a year)

      Pros

      • friendly environment
      • great bosses
      •builds foundation for future careers
      • easy and flexible work environment

      Cons

      I don’t have any cons

      Advice to Management

      Your doing great

    6. "Crew Member"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Detroit, MI
      Former Employee - Anonymous Employee in Detroit, MI

      I worked at Tim Hortons full-time

      Pros

      My coworkers were friendly and welcoming. They were really helpful during training.

      Cons

      The owners and management were always stressed about making the whole process fast in the drive-thru. It made the whole work environment stressful and unbearable. Because we were constantly being told to work faster, we made multiple mistakes which made customers pretty mad.

      Advice to Management

      Train properly. Worry less about how fast we can work and more on how well we execute orders.

    7. Helpful (1)

      "Working at Tim's"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Tim Hortons full-time

      Pros

      I was always given the hours I needed
      Pay was weekly
      Fun crew to work with

      Cons

      Sometimes management weren't all so nice when asking you to do something

    8. Helpful (1)

      "Job"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons part-time

      Pros

      Its a job that pays money

      Cons

      Its a job that makes you work

    9. "Fast food"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Tim Hortons full-time

      Pros

      Nice people and lenient about days off

      Cons

      Just a fast food job

    10. Helpful (1)

      "They ask too much for the pay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Managemet Trainee in Buffalo, NY
      Former Employee - Managemet Trainee in Buffalo, NY
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Tim Hortons full-time (Less than a year)

      Pros

      Decent training, nice co-workers. Stores are clean.

      Cons

      They expect you to learn A LOT for a min wage job. Especially when compared to dollar tree or Wilson farms. Management seems to think yelling and nit-picking is their primary job. One manager I had made a habit of trimming an hour or two off each employees paycheck each week. Since most employees were teenagers, many didn't notice the missing hours. Those who did had to argue with management to receive their missing time. Every. Single. Week.

      Advice to Management

      The incentives are driving regional and local management to mistreat the workforce, bend the law, and cut corners in order to make quotas. Ease off, or find smarter management.

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