Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated June 21, 2018
2,113 reviews

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3.2
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Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
471 Ratings

2,113 Employee Reviews

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Pros
Cons
  • "Minimum wage with little to no increase" (in 100 reviews)

  • "rude customers sometimes to deal with" (in 69 reviews)

More Pros and Cons

  1. "Great Coffee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Fremont, OH
    Current Employee - Cashier in Fremont, OH

    I have been working at Tim Hortons part-time (Less than a year)

    Pros

    -Good Coffee
    -Flexible Schedule
    -Friendly staff and regulars
    -Free coffee and discounts on food
    -nice environment

    Cons

    -understaffed
    -always out of something (donuts)
    -mornings usually consist of unhappy customers wanting their morning coffee

    Advice to Management

    hire more people


  2. "Dont do it alone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people that come in everyday

    Cons

    Fast moving enviroment can be a headache

  3. "Altogether good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons full-time

    Pros

    Hours were flexible, decent coworkers

    Cons

    Not enough staff at times


  4. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    The boss was great, the employees were friendly well some of them

    Cons

    Wouldn't give me full time


  5. "Cp,,imocatop so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time

    Pros

    Taught, and honed customer service( people skills) and good communication skills.

    Cons

    Standing up for long hours


  6. "Fake Shift Supervisor lies and drops acid and smokes weed while on the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor Trainee in Rochester, NY
    Former Employee - Shift Supervisor Trainee in Rochester, NY
    Doesn't Recommend
    Approves of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    You do have some people willing to help you.

    Cons

    The place is like Romper Room. The shift supervisors lie a lot.

    Advice to Management

    Get you some real workers in there that want to work not those young stupid kids that want to lie and don't know their position. It's too much drama.


  7. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    Pay, can be fun due to the coworkers.

    Cons

    Very serious at times, was always on call when others wouldn’t show up etc

  8. "Team Member... not really a “team”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Free coffee on the job
    Good hours

    Cons

    Not team oriented
    Little to no training period
    Can’t use discount outside of work
    Many tasks in one shift

    Advice to Management

    Keep up with standards with company as a whole


  9. "Depends on where you work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons full-time (More than 5 years)

    Pros

    Great co-workers
    Free coffee
    Keep busy, day goes quickly

    Cons

    Dealing with rude guests
    Sometimes are short-staffed


  10. "im literally just writing this to access the website"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Fredonia, NY
    Current Employee - Associate in Fredonia, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (More than 3 years)

    Pros

    My co-workers are all really great. Make work enjoyable

    Cons

    Incredibly busy at times, can be stressful


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