Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated September 21, 2017
1,665 reviews

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3.2
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Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
349 Ratings

1,665 Employee Reviews

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Pros
Cons
  • They start off minimum wage even with experience (in 78 reviews)

  • its a very fast paced environment so be ready to be quick on your feet (in 55 reviews)

More Pros and Cons

  1. "Fast Food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Richmond, IN
    Former Employee - Shift Supervisor in Richmond, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (More than a year)

    Pros

    Good experience, decent hours, and get close to the customers

    Cons

    If short staffed, was always called in to work. Night hours was always the slowest.

    Advice to Management

    N/A


  2. "Overall an ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Plymouth, MI
    Former Employee - Team Member in Plymouth, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time (More than a year)

    Pros

    Nice management, fun work environment, great training

    Cons

    Often understaffed, strange hours, high turnover

    Advice to Management

    Try harder to retain employees!!

  3. "Supervisor"

    StarStarStarStarStar
    Current Employee - Supervisor in Miamisburg, OH
    Current Employee - Supervisor in Miamisburg, OH

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    Working with customers and employees, being able to experience food retail, being able to be a good role model to some of the employees

    Cons

    Management sucks , they don't work good with hours and needing days off , people are rude over the little things , having no help and having to do thing by yourself . There is no communication with one and another .

    Advice to Management

    My advice to management is to get everyone on the same page , dont cut people hours because they call off one time , when there is a problem with one and another fix it right Than and there and don't let it drag out and get worse , don't let employees get away with just standing around and not doing anything , to make sure that everyone is just on the same page with the rules and policies! I


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time

    Pros

    They have flexible hours great at teaching new inexperienced workers and crew members are great to get along with treat each other like family

    Cons

    The only problem is that if your training and it's more than one trainee and your draw comes up short both cashiers got to pay and you also have to deal with rude customers


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons full-time

    Pros

    The job is not far from where I live and the job itself is not that bad.

    Cons

    I work all types of times, no set schedule, and it's starting to conflict with my sons school schedule making it harder to find someone to pick him up and watch him as well

    Advice to Management

    I'm a hard great worker as well as a fast learner. I'm always on the job.


  6. "The coffee was great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Tim Hortons full-time

    Pros

    Free coffee, funny customers, plenty of hours.

    Cons

    The lack of training and poor management.


  7. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Tim Hortons part-time

    Pros

    wokring here has given me the chance to get to know how to run a shift and deal with all different kinds of people. it has given me a leadership role

    Cons

    sometimes dealing with customers can be hard and the pay is not very good. there should be just a little more incentive for the job

    Advice to Management

    keep finding better quality workers may be a good way to keep the company moving in a forward direction would probably be best

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tim Hortons full-time

    Pros

    They work around your availability

    Cons

    They start off minimum wage even with experience


  9. "Good job if you like disorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tim Hortons Team Member in Brewer, ME
    Current Employee - Tim Hortons Team Member in Brewer, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time (More than 3 years)

    Pros

    Good hours, good money, flexible schedule, close to home if you live in Brewer or Bangor area, will work with schedule if you are in school.

    Cons

    Disorganized, cheap owner. Owner does not know how to take good care of the 6 stores he owns. Does not pay his employees fairly

    Advice to Management

    Scheduling is often messed up. Most likely get called in on days off. Unreliable workers.


  10. "Always understaffed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time

    Pros

    Some good customers, and an ok staff. 40% off of all food and drink.

    Cons

    At my Tim hortons people always call off like every other day. Request off every weekend and every other day. Understaffed all the time and really awful night shift.

    Advice to Management

    Get better night shift workers and do not let every worker walk all over you with the request off forms. Just say no.


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