Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated October 19, 2018
2,293 reviews

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3.2
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Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
522 Ratings

2,293 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Chillicothe, OH
    Former Employee - Team Member in Chillicothe, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Good hours and lovely people.

    Cons

    Less service, needed a store re-model.


  2. "It’s a very stressful work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Columbus, OH
    Current Employee - Assistant Store Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tim Hortons full-time (More than 8 years)

    Pros

    The customers and people. Can easily get hours and easy work but stressful everywhere else. Room to advance in company

    Cons

    No teamwork and the training sucks
    Long hours and poor management and leadership

  3. "Afternoon shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Afternoon Shift Manager in Detroit, MI
    Current Employee - Afternoon Shift Manager in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    Flexible hours, Management team staff have food account. Learning more about the restaurant business.

    Cons

    Learning to delegate different task to my employees.


  4. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Tim Hortons full-time

    Pros

    Customers are sweet . Decent pay

    Cons

    No tips. Your always running around doing all kinds of work. Taking orders making coffee cleaning everything and everwhere. Your not allowed to just stand if there is no customers.


  5. "Good first job, lousy beyond that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time

    Pros

    People, fast pace, flexibility and availablity of hours.

    Cons

    Management, pay, owners, nobody cares about the employees and treat them like cattle to bring in and move out as needed. Little to no appreciation by owners and management evident in mysterious hour cuts, lack of pay raises, benefits, or basic THANK YOU statements once in a while.

    Advice to Management

    Learn to treat people like people and say thanks once in a while. Learn to understand that when you treat somebody poorly and then expect them to be amazing all the time you're asking an impossible task. Morale is crap in almost every store I've been to.


  6. "Baker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time (More than 5 years)

    Pros

    Great staff to work with

    Cons

    Small business, no career development options


  7. "Retail/Drive Thru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    Discounted food items, great teams.

    Cons

    Lack of development strategy for employees.

  8. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time

    Pros

    Cheap insurance, college scholarships available

    Cons

    Awful hours, low pay and not a good environment


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I’m A Team Player and Very Hardworking
    Former Employee - I’m A Team Player and Very Hardworking
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time

    Pros

    Being able to meet new people along the way.

    Cons

    Having too much staff cuts into everyone’s checks.

    Advice to Management

    Keep up the good work.


  10. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Tim Hortons part-time

    Pros

    Tim Hortons has flexible scheduling.

    Cons

    I had to constantly cover for my co-workers because they kept calling off. Also, no one understands the concept of "DON'T INTERFERE WITH MY SOCIAL LIFE OR EDUCATION"

    Advice to Management

    When someone says they need a certain day off, give them that day off and dont call them in on that day off.


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