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Tim Hortons

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Tim Hortons Reviews

Updated Jun 2, 2023

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Found 9,113 of over 9K reviews
3.4
51% Recommend to a Friend
Tim Hortons CEO Jose Cil
63% Approve of CEO

Found 8,922 of over 9K reviews

3.4
51%
Recommend to a Friend
63%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
1,659 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)(in 475 reviews)
  • "The people I get too work with are generally great people with a few minor exceptions.(in 342 reviews)
  • "Coworkers are nice and helpful to trainees(in 256 reviews)
  • "Free food (This is only if you're smart enough to not get caught by management)(in 228 reviews)
  • "the staff were friendly and it was a community of people always willing to help each other(in 220 reviews)
Cons
  • "All management is bad and makes you feel bad for calling in even when it’s an emergency(in 531 reviews)
  • "Low pay and very fast paced(in 401 reviews)
  • "Bad managers and they dont care a ton about workers(in 212 reviews)
  • "Minimum wage and not much choice depending where your are(in 179 reviews)
  • "Pay sucks no benefits and if so they are not worth it.(in 140 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Tim Hortons and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Great

    May 16, 2023 - Crew Member in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great friends and environment. Nice place

    Cons

    Very busy and hectic sometimes

    Continue reading
    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Meh

    Jun 1, 2023 - Shift Supervisor in Lansing, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours always, sometimes too good. Overtime pay, pretty flexible with your schedule

    Cons

    Work life balance.. Training. Turnover rates, the corporation itself kind of sucks

    Continue reading
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  4. 4.0
    Former Employee, less than 1 year

    Good job for high schoolers

    May 22, 2023 - Team Member in Buffalo, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job is pretty easy

    Cons

    Can be very high volume and fast depending on the location in the morning

    Be the first to find this review helpful
  5. 5.0
    Former Employee

    The best

    May 14, 2023 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun fun fun fun fun

    Cons

    None at all was the best

    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Tim hortons

    May 15, 2023 - Team Member in Dearborn Heights, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome team to work with

    Cons

    Having to deal with entitled customers

    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 8 years

    A career company not just a job

    May 3, 2023 - Management in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company with constant expansion, still get the small company vibe

    Cons

    Having to deal with a public that has changed greatly since the pandemic

    Continue reading
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  8. 4.0
    Former Employee, more than 1 year

    Good Coworkers, Management had too much turnover

    Apr 22, 2023 - Team Member in Dearborn, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked here for a little over a year in highschool and it was a good deal for a fast food job, business was slow so I wasn’t too busy

    Cons

    New managers every 1-4 months

    Be the first to find this review helpful
  9. 4.0
    Current Employee, more than 3 years

    Shift Supervisor Position

    Apr 30, 2023 - Shift Supervisor in East Aurora, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun and fast paced work environment

    Cons

    Sometimes scheduled outside if stated availability

    Continue reading
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  10. 4.0
    Former Employee

    First Job

    Apr 21, 2023 - Cashier in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was easy enough but really depends on what manager is on shift for it to be a fulfilling time.

    Cons

    Like I said, it really depends on what manager is on shift for it to be a fulfilling time.

    Be the first to find this review helpful
  11. 2.0
    Current Employee, more than 1 year

    Experience

    May 23, 2023 - Team Member in Buffalo, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free coffee and works with your schedule.

    Cons

    Gossip, bullying in the workplace, poor management.

    Be the first to find this review helpful
Viewing 1 - 10 of 8,922 Reviews
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Tim Hortons Reviews FAQs

Tim Hortons has an overall rating of 3.4 out of 5, based on over 9,417 reviews left anonymously by employees. 51% of employees would recommend working at Tim Hortons to a friend and 41% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by -3% over the last 12 months.

51% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tim Hortons 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Tim Hortons to be work life balance, benefits, coworkers and the cons to be career development, management, compensation.

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Glassdoor has 9,417 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.