Tim Hortons Reviews | Glassdoor
Tim Hortons Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Tim Hortons Reviews

    Updated September 21, 2017
    1,665 reviews

    Filter

    Filter

    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tim Hortons CEO Daniel Schwartz
    Daniel Schwartz
    349 Ratings

    1,665 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • They start off minimum wage even with experience (in 78 reviews)

    • its a very fast paced environment so be ready to be quick on your feet (in 55 reviews)

    More Pros and Cons

    1. "Fast Food"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shift Supervisor in Richmond, IN
      Former Employee - Shift Supervisor in Richmond, IN
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Tim Hortons part-time (More than a year)

      Pros

      Good experience, decent hours, and get close to the customers

      Cons

      If short staffed, was always called in to work. Night hours was always the slowest.

      Advice to Management

      N/A

    2. "Overall an ok job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in Plymouth, MI
      Former Employee - Team Member in Plymouth, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Tim Hortons part-time (More than a year)

      Pros

      Nice management, fun work environment, great training

      Cons

      Often understaffed, strange hours, high turnover

      Advice to Management

      Try harder to retain employees!!

      3. Join the Tim Hortons team
      See Our Latest Jobs

    3. "Supervisor"

      StarStarStarStarStar
      Current Employee - Supervisor in Miamisburg, OH
      Current Employee - Supervisor in Miamisburg, OH

      I have been working at Tim Hortons full-time (More than a year)

      Pros

      Working with customers and employees, being able to experience food retail, being able to be a good role model to some of the employees

      Cons

      Management sucks , they don't work good with hours and needing days off , people are rude over the little things , having no help and having to do thing by yourself . There is no communication with one and another .

      Advice to Management

      My advice to management is to get everyone on the same page , dont cut people hours because they call off one time , when there is a problem with one and another fix it right Than and there and don't let it drag out and get worse , don't let employees get away with just standing around and not doing anything , to make sure that everyone is just on the same page with the rules and policies! I

    4. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Tim Hortons part-time

      Pros

      They have flexible hours great at teaching new inexperienced workers and crew members are great to get along with treat each other like family

      Cons

      The only problem is that if your training and it's more than one trainee and your draw comes up short both cashiers got to pay and you also have to deal with rude customers

    5. "Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Tim Hortons full-time

      Pros

      The job is not far from where I live and the job itself is not that bad.

      Cons

      I work all types of times, no set schedule, and it's starting to conflict with my sons school schedule making it harder to find someone to pick him up and watch him as well

      Advice to Management

      I'm a hard great worker as well as a fast learner. I'm always on the job.

    6. "The coffee was great"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend

      I worked at Tim Hortons full-time

      Pros

      Free coffee, funny customers, plenty of hours.

      Cons

      The lack of training and poor management.

    7. "Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Tim Hortons part-time

      Pros

      wokring here has given me the chance to get to know how to run a shift and deal with all different kinds of people. it has given me a leadership role

      Cons

      sometimes dealing with customers can be hard and the pay is not very good. there should be just a little more incentive for the job

      Advice to Management

      keep finding better quality workers may be a good way to keep the company moving in a forward direction would probably be best

    8. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tim Hortons full-time

      Pros

      They work around your availability

      Cons

      They start off minimum wage even with experience

    9. "Good job if you like disorganization"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Tim Hortons Team Member in Brewer, ME
      Current Employee - Tim Hortons Team Member in Brewer, ME
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Tim Hortons full-time (More than 3 years)

      Pros

      Good hours, good money, flexible schedule, close to home if you live in Brewer or Bangor area, will work with schedule if you are in school.

      Cons

      Disorganized, cheap owner. Owner does not know how to take good care of the 6 stores he owns. Does not pay his employees fairly

      Advice to Management

      Scheduling is often messed up. Most likely get called in on days off. Unreliable workers.

    10. "Always understaffed."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Tim Hortons full-time

      Pros

      Some good customers, and an ok staff. 40% off of all food and drink.

      Cons

      At my Tim hortons people always call off like every other day. Request off every weekend and every other day. Understaffed all the time and really awful night shift.

      Advice to Management

      Get better night shift workers and do not let every worker walk all over you with the request off forms. Just say no.

    Showing 1,665 of 1,681 reviews
    Reset Filters