Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated December 7, 2018
2,356 reviews

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3.2
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Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
542 Ratings

Employee Reviews

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Pros
Cons
  • "Minimum wage with little to no increase" (in 110 reviews)

  • "Rude customers who just want their coffee" (in 74 reviews)

More Pros and Cons

  1. "Passion for people and growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Canton, OH
    Current Employee - District Manager in Canton, OH
    Recommends
    Positive Outlook

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    A company that gives respect and rewards your hard work is TH Cleveland. This company allows you to challenge yourself while growing and developing you to new opportunities from within. The culture is alive with TH Cleveland.

    Cons

    There are no cons to write about.


  2. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    Great people. Strong culture. High growth company. Culture of developing people.

    Cons

    I can’t think of any cons

  3. "Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons full-time

    Pros

    flexible schedule, steady pace, and keeps you busy

    Cons

    overwhelming and can be very busy


  4. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time

    Pros

    Management at my location was good

    Cons

    Salary left a lot to be desired


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time

    Pros

    Good benefits and friendly people

    Cons

    They don't pay keep their workers


  6. "It’s a very stressful work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Columbus, OH
    Current Employee - Assistant Store Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tim Hortons full-time (More than 8 years)

    Pros

    The customers and people. Can easily get hours and easy work but stressful everywhere else. Room to advance in company

    Cons

    No teamwork and the training sucks
    Long hours and poor management and leadership


  7. "Afternoon shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Afternoon Shift Manager in Detroit, MI
    Current Employee - Afternoon Shift Manager in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at Tim Hortons full-time (More than a year)

    Pros

    Flexible hours, Management team staff have food account. Learning more about the restaurant business.

    Cons

    Learning to delegate different task to my employees.

  8. "crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Chillicothe, OH
    Former Employee - Team Member in Chillicothe, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Good hours and lovely people.

    Cons

    Less service, needed a store re-model.


  9. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Tim Hortons full-time

    Pros

    Customers are sweet . Decent pay

    Cons

    No tips. Your always running around doing all kinds of work. Taking orders making coffee cleaning everything and everwhere. Your not allowed to just stand if there is no customers.


  10. "Good first job, lousy beyond that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time

    Pros

    People, fast pace, flexibility and availablity of hours.

    Cons

    Management, pay, owners, nobody cares about the employees and treat them like cattle to bring in and move out as needed. Little to no appreciation by owners and management evident in mysterious hour cuts, lack of pay raises, benefits, or basic THANK YOU statements once in a while.

    Advice to Management

    Learn to treat people like people and say thanks once in a while. Learn to understand that when you treat somebody poorly and then expect them to be amazing all the time you're asking an impossible task. Morale is crap in almost every store I've been to.