Visionworks Reviews | Glassdoor

Visionworks Reviews

Updated November 17, 2017
393 reviews

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2.8
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Visionworks CEO James N. Eisen
James N. Eisen
21 Ratings

393 Employee Reviews

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Pros
  • You get a free pair of glasses after working there for a certain amount of time (in 15 reviews)

  • good benefits if you are full time (in 24 reviews)

Cons
  • Terrible management upper management is terrible (in 33 reviews)

  • Each store doesn't have enough hours to make most of their employees full time, so if part timers want to become (in 17 reviews)

More Pros and Cons

  1. "Stressful customer job selling glasses"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visionworks part-time

    Pros

    You get a free pair of glasses after working there for a certain amount of time. Clean environment where you sometimes get to sit down in a chair.

    Cons

    Stressful trying to process an order. They expect you to sell to customers and know the technicalities about lense/glass making without adequately training you. Their price list is intentionally obfuscated to confuse customers and workers so that it's difficult to know what the total cost is until you've entered it into the computer. Frustrating computer system.

    Advice to Management

    Have better training, clearer expectations.


  2. "material handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler in San Antonio, TX
    Current Employee - Material Handler in San Antonio, TX
    Recommends

    I have been working at Visionworks full-time (Less than a year)

    Pros

    schedule over time people friendly

    Cons

    miscommunication between managers and sups and leads

    Advice to Management

    just better communication

  3. "A Manager Position that isn't a Manager Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key Holder in Wesley Chapel, FL
    Current Employee - Third Key Holder in Wesley Chapel, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Visionworks part-time (More than a year)

    Pros

    Good commissions that is structured in a very transparent manner.

    Cons

    It's a corporate retail job.

    Advice to Management

    A third key position has the key to the store is able to refund/exchange transactions should be considered a full time position, not a part time position.


  4. "Retail supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visionworks full-time

    Pros

    Good place for optical experience.

    Cons

    Not enough training provided. Better HR needed.


  5. "Interesting to say the least...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visionworks full-time (More than 5 years)

    Pros

    Mediocre gm bonus structure, a lot of product for customers to choose from, ability to lead your own location with little direction.

    Cons

    Fear mongering upper mgmt. Directors need to come in to the stores more to see what's working and what's not, and not just make assumptions. Salary is on the low end of the scale for what's expected in a general managers role. Nearly impossible to bonus as a gm. Way too much on our plates for what we're paid. Tds need to help with staffing and stop making up excuses.

    Advice to Management

    Help with staffing and come to your stores more to understand what we go through. Stop making assumptions. Stop cutting gm bonuses and make realistic sales goals so your turn over isn't so high.


  6. "ugh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Optician in New York, NY
    Former Employee - Licensed Optician in New York, NY

    I worked at Visionworks full-time (More than a year)

    Pros

    good hours, good pay and

    Cons

    bad manager, annoying co players


  7. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Chicago, IL
    Current Employee - Illinois in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Visionworks full-time (More than 3 years)

    Pros

    The trust that the company has for general manager is great. The benefits is another plus

    Cons

    Hours worked
    Pay rate
    Paperwork
    Specials lab
    No good designer brands

  8. "Good Workplace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Visionworks part-time

    Pros

    - My coworkers were awesome
    - I loved helping customers find the right frames
    - Good discount for full time members

    Cons

    - I wasn't in sales, I was a part time eyewear specialist, but they cut my hours because I didn't want to do sales. So I got another job.
    - The other employees who all did sales seemed very stressed; it was a competitive environment sales-wise


  9. "It’s a typical corporate optometrist office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, TN
    Former Employee - Anonymous Employee in Madison, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Visionworks full-time (More than 5 years)

    Pros

    The employees are friendly, advancement is available , you get free glasses every year, able to dress stylish and coordinate, great work times

    Cons

    The amount of patients you have, the upper management needs to get to know the hourly employees, give thanks to the employees


  10. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks part-time

    Pros

    Very easy to get a job here, good field, open to otj training. Even pt accrues vacation time. Full vision insurance

    Cons

    High pressure sales quotas, antiquated sales systems

    Advice to Management

    Updates on systems and make insurance info more user friendly


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