Visionworks Reviews | Glassdoor

Visionworks Reviews

Updated June 7, 2018
444 reviews

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3.0
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Peter Bridgman
3 Ratings

444 Employee Reviews

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Pros
  • "You get a free pair of glasses after working there for a certain amount of time" (in 16 reviews)

  • "good hours, good benefits, friendly coworkers" (in 25 reviews)

Cons
  • "Upper management is not willing to listen to what their locations truly need" (in 39 reviews)

  • "This is unfair based on the ever-increasing sales goals" (in 19 reviews)

More Pros and Cons

  1. "All the inside info"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ews in Wilmington, DE
    Current Employee - Ews in Wilmington, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visionworks full-time (Less than a year)

    Pros

    On the job training, flexible schedule, advancement possibilities

    Cons

    Pay is a few dollars below what is competitive an hour for each position, annual raise is only cents

    Advice to Management

    To roll out changes one at a time instead of several things at once


  2. Helpful (1)

    "I love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Supervisor in Strongsville, OH
    Current Employee - Retail Supervisor in Strongsville, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visionworks full-time (More than 5 years)

    Pros

    Such a fabulous place to work! Fantastic benefits, 2 weeks vacation plus 56 hours of PTO as well as paid holidays. Great medical dental and 401k. Excellent training program. Reimbursement for state license fees and continuing education. Our pay is extremely competitive as well. The company prefers to promote from with in and gives you the proper tools to achieve growth. The staff is truely an amazing group of people that I feel blessed to work with. I feel appreciated and listened to by upper management. I feel like a person not just a number. I have worked at this location since 2012. I also have no plans of leaving. I have worked many places in my 20+ years as an optician. This has by far been my favorite!

    Cons

    I don't really have any cons. There are sales goals that we are expected to meet. I personally have never had an issue attaining my goal. Some weeks are better than others. However if you work hard it is not an issue. If you miss your goal, which happens sometimes. Your job is not threatened. You just make a plan for improvement and decide what you need to do differently to obtain your goal in the future. It's not rocket science. Just do your job and what you are paid for. It's simple really.

    Advice to Management

    Keep being amazing! Thank you for all you do!

  3. "Nice Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visionworks full-time

    Pros

    Company has a new CEO and the direction feels positive

    Cons

    Stuck on older technologies but might be good if you're wanting to get introduced to newer stuff slowly

    Advice to Management

    Keep moving


  4. Helpful (1)

    "Third Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key
    Current Employee - Third Key
    Recommends

    I have been working at Visionworks part-time (More than 3 years)

    Pros

    Great coworkers, management is pretty good. Commission tiers could be a bit better (like previously) but still better than some places. Huge selection of frames to help patients find what they want

    Cons

    Last minute mandatory meetings. When I request off well in advance and then am told I can be written up for not coming. Store to store systems not integrated making it sometimes difficult to get pt info from other stores.


  5. Helpful (2)

    "Lab Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visionworks full-time

    Pros

    Learn optometry skills. Can grow in company.

    Cons

    Overworked manager. Infrequent breaks. Little attention given to needs of lab.


  6. "Optician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visionworks part-time

    Pros

    Great people, great pay, great management

    Cons

    Benefits weren’t as great as I hoped


  7. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visionworks full-time (More than 5 years)

    Pros

    Paid time off, 401k, with a 6% match, decent health dental and vision insurance. Good starting position for optical knowledge and learning optics on a part time basis.

    Cons

    Short staffing, directors and corporate throwing new policies out on a whim. Low pay compared to competition. Low bonus structure compared to competition. Constantly walking on eggshells now that the new CEO is in place. Working us down to the bone forcing us to work open to close shifts, no work life balance at all. A new hr position was put in place to help with staffing, and they do nothing to help us, and territory director ignores phone calls and doesnt respond when in need.

    Advice to Management

    Get it together. You will be losing long term good employees left and right if you continue working us down to the bone with no incentives, bonuses, or help with staffing. The territory directors need to be in stores more to actually see what we deal with. A visit once every 6 months and unanswered phone calls from territory directors isnt enough. We as general managers dont have the support we need.

  8. Helpful (1)

    "Ews"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks part-time (More than a year)

    Pros

    Free glasses
    Free sunglasses
    Free eye insurance
    Ability to learn sale floor and lab

    Cons

    Commission pay scale
    Overall pay
    Not enough staffing

    Advice to Management

    Pay employees for what they are worth not by what you feel they "deserve". Employees really work hard to make profitable margins but only to be slighted.


  9. Helpful (2)

    "Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Visionworks full-time (More than a year)

    Pros

    Has a Union to protect your hours

    Cons

    Managment is the worst. Not enough training

    Advice to Management

    We are humans not robots. There is life outside of visionworks


  10. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Visionworks full-time (More than 3 years)

    Pros

    Corporate office is usually helpful when needing supplies and marketing support.

    Cons

    Lower management is overworked and under compensated. Upper management has their own agenda and have been known to play favorites. Upper management does not support lower management in their business. They will reduce your workforce and expect you to provide great customer service with minimal staffing and payroll. Lower management will work open to close shifts in order to reduce payroll and cover their location. Upper management likes to intimidate and does not take constructive feedback. Upper management speak at you and do not listen to the lower management; they will interrupt you and prevent you from speaking.

    Advice to Management

    Monitor your upper management more closely. Hold them accountable for their unacceptable behavior towards lower management. Lower management are the folks who are really doing all the work; making all the money. The lower management work more than 40 hours per week to make their plan for their own benefit, not the benefit of the upper management. Upper management will tell you what you want to hear, but have no follow through. Upper management cannot manage the amount of lower management they have.


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