Whataburger Reviews | Glassdoor

Whataburger Reviews

Updated July 20, 2017
684 reviews

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3.6
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Approve of CEO
Whataburger CEO Preston Atkinson
Preston Atkinson
231 Ratings

684 Employee Reviews

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Pros
Cons
  • Possible long hours and no overtime for most cases (in 24 reviews)

  • Schedule equals no life, at my store they don't follow quality of life scheduling (in 12 reviews)

More Pros and Cons

  1. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader Trainer in Longview, TX
    Current Employee - Team Leader Trainer in Longview, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whataburger full-time (Less than a year)

    Pros

    At my Whataburger, we really ARE like a family.We are franchised, I work with the owners daughter daily and I don't feel like she treats us any different than family would.Whataburger is the first restaurant that I've worked for who called employees 'family' , both on the record and off.Im excited to be part of this family and look forward to working my way up!

    Cons

    Almost all restaurants are guilty of this - keeping the poor poor. Alot is expected for the initial minimum wage and most restaurants expect workers to give it their all for the lowest legal amount. Not to mention the fact that you can't afford to get sick, so employees showing up w contagious illness is not uncommon.

    Advice to Management

    Surely a multi-million dollar corporation can afford to raise a few more people above the fed minimum wage.I think of how happy I am to work overtime because I actually make $10an hour, which makes me feel like I'm valued and results in me working harder.Just food for thought guys.


  2. "A job is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fry Cook in Houston, TX
    Former Employee - Fry Cook in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whataburger part-time (More than a year)

    Pros

    Very easy to do job

    Cons

    The kitchen can be hot

  3. "Not that bad not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Team Member in Weslaco, TX
    Current Employee - Cashier/Team Member in Weslaco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whataburger part-time (Less than a year)

    Pros

    The relationship we all have with each other is great. Your team feels like your family. Always joking around and helping each other.

    You also get half off any two meals.

    Cons

    CUSTOMERS! Customers are horrible. A lot of them just complain to get free stuff. Some will speak to you really rude. They are really delicate.

    When we get rushes it gets really stressful.

    Football season is pretty bad.


  4. "Decent first job for people in HS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Team Member in San Antonio, TX
    Current Employee - Team Member in San Antonio, TX
    Positive Outlook

    I have been working at Whataburger part-time (More than a year)

    Pros

    - The 50% discount
    - Flexibility
    - Easy to take time off (part-time mostly)
    -Cool managers and coworkers
    -Consistent scheduling

    Cons

    -Dinner shift is slammed and busy all the time
    -Never closes, even on holidays (excludes Christmas)
    -No breaks sometimes
    -Your set schedule is more like a guideline for shift makers. Managers will ask you to come in early and stay later than you'd like. You could work from 5-11 pm, but end up being called in at 12pm, and work till 1 in the morning (usually on weekends).

    Advice to Management

    I don't really have much to say except stick to the set schedule and make sure the people coming in for the next shift ACTUALLY come in on time rather than just thinking that being late all the time is acceptable. Other than that, just keep it up. I personally think you all are doing just fine :)


  5. "Whataburger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Austin, TX
    Current Employee - Team Member in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whataburger full-time (More than 3 years)

    Pros

    Flexible hours; you can work anywhere from 15-40 a week

    Cons

    Small pay raises, unless you move up

    Advice to Management

    There should be more organization when it comes to raises


  6. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in San Antonio, TX
    Current Employee - Team Leader in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whataburger full-time (More than 3 years)

    Pros

    It gives you discounts on its food

    Cons

    there aren't really any cons


  7. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fleming Island, FL
    Former Employee - Anonymous Employee in Fleming Island, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Whataburger full-time

    Pros

    Fun environment to work in

    Cons

    Having to manage labor cost

  8. "What-a-burger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Haslet, TX
    Current Employee - Cashier in Haslet, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whataburger full-time (Less than a year)

    Pros

    Relaxed work environment
    Easy to take time off
    Good pay
    Managers are great
    Co-workers are great

    Cons

    Sometimes don't get off when you're supposed to
    Don't always get breaks

    Advice to Management

    Allow people to leave on time more often


  9. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Lumberton, TX
    Former Employee - Associate Manager in Lumberton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whataburger full-time (More than 5 years)

    Pros

    Free food when you become a manager. It's a job.

    Cons

    Don't get raises unless you get a promotion. If you're a manager your outside life doesn't exist. I was supposed to feel guilty about requesting my sons birthday off, so anything else that comes up is off the table. Company says it's a family company, but if a grandparent dies. You'd better be at work when you're scheduled. If you go see grandma one last time you'll come back to work with a week suspension. So they punish you and your wallet. As you could imagine you don't get holidays off expect Christmas Day. If you buy the heath insurance you'll have a large amount to pay in before you able to use it. Shouldn't be to hard since they pay so well and you get raises. When the store I worked for made record sells every year and labor percentage was never higher than 25%. Like this for years and no raises.

    Advice to Management

    People before profits. The people we work with become family and friends. You know them inside work and outside of work. They're more important than that company will ever be. Treat them as such.


  10. "Great Place to work for starters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Whataburger part-time (Less than a year)

    Pros

    Great environment, nice employees. They take time within the food preparations to make sure everything is good in order.

    Cons

    Stinks sometimes inside due to mat


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