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Whataburger

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Whataburger

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Whataburger Reviews

Updated Dec 6, 2023

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Found 3,721 of over 4K reviews
3.4
54% Recommend to a Friend
Whataburger President Ed Nelson
65% Approve of CEO

Found 3,716 of over 4K reviews

3.4
54%
Recommend to a Friend
65%
Approve of CEO
Whataburger President Ed Nelson
Ed Nelson
783 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The pay was good for a first time job with no experience as a teen in high school.(in 333 reviews)
  • "Great people to work with and challenging(in 160 reviews)
  • "Flexible hours their willing to work with you and understand that there are things that may happen that can keep u from coming in(in 143 reviews)
  • "The benefits are great with Whataburger and money is there to be made plenty of hours(in 120 reviews)
  • "Easy to get hired and flexible scheduling(in 95 reviews)
Cons
  • "Bad management and very tiring(in 238 reviews)
  • "I took a position in the real estate segment... my “team” was unwelcoming... my manager was rude & cold.(in 197 reviews)
  • "Little training offered for HQ personnel.(in 40 reviews)
  • "Too much favoritism for certain races and not for all(in 38 reviews)
  • "No breaks and scheduled on days I’m not supposed to be there(in 33 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Whataburger and is not affected by filters.

    1. 5.0
      Nov 15, 2023
      Sales Associate/Cashier
      Former Employee
      Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, cool vibes . Background friendly

      Cons

      I have no cons to list

      1. 2.0
        Dec 4, 2023
        Anonymous Employee
        Former Employee, more than 1 year
        Schertz, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Weekly Pay Employee Discount 50% Flexible Schedule Plenty of hours

        Cons

        Can only use discount at home store unless you’re management Don’t get any bonuses even though your hard work contributes to the bonuses Stressful work environment Care more for speed rather than quality of food Bump orders off the screen causing confusion Management is lazy

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        1. 2.0
          Sep 13, 2023
          Anonymous Employee
          Current Employee, more than 3 years
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Consumers are nice. Always busy

          Cons

          My manager make me do nothing but fry station. She won't let me do the online orders, take out the meals or anything. When was taking the meal out in the lobby I heard her saying "we're getting backed up on fry station". And we won't back up on fry station. Well she have other people working on grill and taking front counter orders and she even made the person work on grill. makeup table and order taking. When I was taking out the food she stopped me and said to let her take care of it. She was making the manager take the food out. The old Operating Partner had me taking out online but my manager won't let me take out the online and my new Operating Partner won't let me take out the online. Was doing just fine doing fries and online orders at the same time. Wasn't overwhelm or anything. And she tell other people they are going to be multi-tasking after telling me to stay on fry station. (which is all she wanted me to do) She told this on girl multi tasking is a prep, but she never wants me to multi task. I do not like to be under utilized. And I got get over how nasty this one employee was to me. The best thing she ever did was move an hour and a half away from me. Less misery for me at work.

          1. 3.0
            Dec 5, 2023
            Manager
            Current Employee
            Edmond, OK
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexible schedule with 4 day work week

            Cons

            Rumors of going back to 5 10 hour shifts and cutting hourly pay down to 16-18$HR

            1. 3.0
              Dec 6, 2023
              Guest Service Team Member - Cashier
              Former Employee, more than 3 years
              Tucson, AZ
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Discounted food Some co-workers Soda

              Cons

              No breaks Short staffed Some co-workers

              1. 3.0
                Dec 3, 2023
                Anonymous Employee
                Former Employee, less than 1 year
                Lewisville, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good people at least 30 to 38 hours a week and it weekly pay

                Cons

                Pay rate is low and not giving out overtime barely breaks are given

                1. 3.0
                  Nov 30, 2023
                  Team Leader
                  Former Employee, more than 1 year
                  Cuero, TX
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Met some interesting people, got weekly pay, could try new food.

                  Cons

                  Took waaaay too long for Mt combined raises to kick in.

                  1. 5.0
                    Dec 3, 2023
                    Anonymous Employee
                    Former Employee, more than 3 years
                    San Diego, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Super easy job and gets things done quick

                    Cons

                    Bad environment and not that many good staff

                    1. 5.0
                      Dec 4, 2023
                      Cashier
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Flexibility, management, room to grow

                      Cons

                      Pay, rules, hours, late nights, pay

                      1. 4.0
                        Nov 27, 2023
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        flexible hours, good pay for fast food, good people

                        Cons

                        not the best management, favoritism,

                      Viewing 1 - 10 of 3,716 Reviews
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                      Whataburger Reviews FAQs

                      Whataburger has an overall rating of 3.4 out of 5, based on over 3,800 reviews left anonymously by employees. 54% of employees would recommend working at Whataburger to a friend and 45% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Whataburger employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Whataburger. This rating has decreased by -1% over the last 12 months.

                      54% of Whataburger employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Whataburger 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Whataburger to be management, benefits, coworkers and the cons to be MISSING VALUE.

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                      Glassdoor has 3,800 Whataburger reviews submitted anonymously by Whataburger employees. Read employee reviews and ratings on Glassdoor to decide if Whataburger is right for you.