Does Whitbread pay their employees well?

According to anonymously submitted Glassdoor reviews, Whitbread employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Whitbread. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Whitbread?

39% of Whitbread employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Whitbread 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Whitbread?

General Manager (58) , Team Leader (49) , Waitress (44) , Housekeeper (37) , Duty Manager (36) , Receptionist (35) , Chef (34) , Grill Chef (29) , Hotel Manager (22) , Bartender (21) , Deputy Hotel Manager (21) , Restaurant Manager (20) , Server/Waiter (19) , Front of House (17) , Manager (16)

What are the pros of working at Whitbread according to real employee reviews?

"A few nice people and that’s about it" ((in 87 reviews)); "Pay was good if you prepared to sacrifice your entire life" ((in 62 reviews)); "A few friendly staff Early finishes" ((in 44 reviews)); "Good benefits such as hotel discount but also discount at other companies through dedicated portal." ((in 37 reviews)); "Working with great teams" ((in 36 reviews))

What are the cons of working at Whitbread according to real employee reviews?

"Long hours over contract which are not paid but as manager you have to be there when company needs" ((in 103 reviews)); "Usually bad management or understaffed" ((in 78 reviews)); "No work life balance even for hospitality" ((in 36 reviews)); "If you get stuck with a bad manager there's not much you can do except wait it out." ((in 36 reviews)); "Poor training" ((in 20 reviews))

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Whitbread

Whitbread reviews

3.1

39% would recommend to a friend

(1,308 total reviews)

Dominic Paul

31% approve of CEO

27% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.6

Senior management

Whitbread has an employee rating of 3.1 out of 5 stars, based on 1,308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whitbread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Jun 1, 2026

Great people and flexible hours make it enjoyable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and atmosphere, flexible with hours

Cons

Not much to say that's bad

4.0

May 12, 2026

Good for beginners, but lacks growth opportunities

Team member

Recommend

CEO approval

Business Outlook

Pros

Its good for new bies.

Cons

No growth at part time job

4.0

May 8, 2026

Fun workplace but understaffed during shifts

Head chef

Recommend

CEO approval

Business Outlook

Pros

Fun place to work at

Cons

Not enough staff on shift

Viewing 1 - 3 of 1,308 Reviews

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Jobs at Whitbread

Restaurant Team Member

Restaurant Team Member

Cleaning - Team Member

Restaurant Team Member

Saint Austell, England