What are perks and other benefits like at Yelp?

You can work from home so that is definitely a pro and they have great benefits.

You are expected to make so many calls in a day. It's all cold calling. Managers get a lot of pressure from their bosses and you can definitely feel the pressure trickle down.

Good benefits and work from home.

It’s really important to know- this role is not your typical Account Manager/Customer Success role. This is an elevated customer service role. If you come from a strong AM/CSM background, this is not going to be the job for you. This role makes you feel like I work in debt collections because it’s all asinine billing calls- with low tier clients who really don’t have an understanding of anything, even basic competency. I would say, in more than half of your daily interactions with clients- you will be deeply harassed by them, so do not be surprised. I am no stranger to high stress, hard work, but this is a different level. Internally, things run absolutely terribly, I have not seen worse in my professional career thus far. I have worked for multiple Silicon Valley tech companies, so I thought Yelp would be similar internally and have streamlined processes, but this is not the case. There’s a deep lack of general support, teams do not communicate with one another, and there are major inconsistencies and discrepancies on day to day operations. I mean it, there’s an egregious lack of basic structure, and everyone suffers because of it- including (most importantly) the clients. I’ve never worked for such a large company that operates so poorly. They are the reason for most of their pain points, I truly believe it’s a choice. Like someone else already stated in another review, they desperately need a leadership overhaul. They need external hires within leadership to set them back on track. The turnover rate for this role is extremely high, you think you know “high”- it’s higher. This is not your, “typical San Francisco company”, they do not embody the culture at all. I truly question their ethics. I took this job as a last resort, so only get on board if you have absolutely no other choice- I wouldn’t even utilize this role as an entry to get further into the company, because you can tell, it’s not just this position, there’s a systemic issue deep within the company. The way they operate is NOT normal and I don’t think the well tenured people are aware how unhealthy the internal operations are because they don’t know anything else other than Yelp. Do yourself a favor, listen to the reviews. It really is that bad!

Stable income – Provides financial security and consistent earnings. Career growth – Opportunities to learn new skills and advance in your profession. Networking – Chance to build relationships with colleagues and industry professionals. Sense of purpose – Feeling like you’re contributing to a larger goal or project. Employee benefits – Access to health insurance, retirement plans, or other perks. Work-life balance – Flexibility to manage personal and professional commitments. Social interaction – Regular opportunities for collaboration and connection with others. Skill development – Learn valuable skills that can be applied in your career or life. Teamwork – The chance to work in a group and develop communication and cooperation skills. Job satisfaction – A fulfilling role that makes you feel accomplished or happy. Work experience – Gaining experience that can help with future job opportunities. Job security – Being part of a well-established company or role that provides stability. Access to resources – Tools, training, and equipment that you may not have outside of the workplace. Improved discipline – Structure and deadlines can help develop time management and organizational skills. Company culture – Enjoying the environment or values the company fosters, making work enjoyable.

Limited career growth – Few opportunities for advancement or professional development. Poor management – Lack of effective leadership or inconsistent communication from higher-ups. Toxic work environment – Negative or unhealthy company culture, with stress or conflict among colleagues. Low compensation – Salary and benefits might not align with the responsibilities or industry standards. Workload imbalance – Unreasonable expectations, excessive overtime, or too many responsibilities. Lack of work-life balance – Company culture may demand long hours, leaving little time for personal life. Micromanagement – Feeling constantly supervised or restricted in how you perform tasks. Limited benefits – Inadequate health insurance, retirement options, or other employee perks. Job instability – Company may face financial issues, frequent layoffs, or changing priorities.

Stable income – Provides financial security and consistent earnings. Career growth – Opportunities to learn new skills and advance in your profession. Networking – Chance to build relationships with colleagues and industry professionals. Sense of purpose – Feeling like you’re contributing to a larger goal or project. Employee benefits – Access to health insurance, retirement plans, or other perks. Work-life balance – Flexibility to manage personal and professional commitments. Social interaction – Regular opportunities for collaboration and connection with others. Skill development – Learn valuable skills that can be applied in your career or life. Teamwork – The chance to work in a group and develop communication and cooperation skills. Job satisfaction – A fulfilling role that makes you feel accomplished or happy. Work experience – Gaining experience that can help with future job opportunities. Job security – Being part of a well-established company or role that provides stability. Access to resources – Tools, training, and equipment that you may not have outside of the workplace. Improved discipline – Structure and deadlines can help develop time management and organizational skills. Company culture – Enjoying the environment or values the company fosters, making work enjoyable.

Limited career growth – Few opportunities for advancement or professional development. Poor management – Lack of effective leadership or inconsistent communication from higher-ups. Toxic work environment – Negative or unhealthy company culture, with stress or conflict among colleagues. Low compensation – Salary and benefits might not align with the responsibilities or industry standards. Workload imbalance – Unreasonable expectations, excessive overtime, or too many responsibilities. Lack of work-life balance – Company culture may demand long hours, leaving little time for personal life. Micromanagement – Feeling constantly supervised or restricted in how you perform tasks. Limited benefits – Inadequate health insurance, retirement options, or other employee perks. Job instability – Company may face financial issues, frequent layoffs, or changing priorities.

The company culture is inclusive and overwhelmingly positive, the training is fast paced and fun, and the benefits are among the most generous I have ever experienced.

No flexibility in the schedule.

Work from home, good benefits, The team, work from home,

Micromanagement prison, 3 daily meetings, 90 plus calls, check in every two hours with manager, called out during meetings to participate, very low wage

Great base pay, remote work, excellent benefits, and your experience is very manager-dependent, though you can move managers after training

Hearing no and "Yelp doesn't work" a million times a day is tough when you work remotely. In an office you can chat with your team and know that it generally works for businesses, but remotely really isolates you for cold calling sales.

Working from home and having good benefits, good commission and bonus structure. Good co-workers.

Way too many meetings / huddles (sometimes 3-4 in a day). Yelp Ads service doesn't work well for customers so it's hard to sell. Yelp is outdated and is behind in technology in so many ways. Poor sales training

the company has good benefits and the CEO is great

constant changes, no direction, turnover every quarter

work from home, bankers hours, good benefits

not a great product, very limited use, no control over your own pipeline.