Candidates applying for Customer Service roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at BMO Financial Group overall takes an average of 23 days.
Common stages of the interview process at BMO Financial Group as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at BMO Financial Group
Interview
had the phone interview，asking about your resume, background, education and experience.After the phone interview, there was an in person interview，took about 3 weeks. Asking average questions,if you prepare you should be good.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Jan 2024
Interview
The interview process was not bad. Pretty easy. First you get a phone interview that takes 10-15 min. After that you get a group interview virtually and they ask everyone a set of questions.
Interview questions [1]
Question 1
name a time you had a difficult customer how did you handle it ?
I applied online. I interviewed at BMO Financial Group in Sep 2022
Interview
the interview was virtual and about 30 minutes long. They have you briefly walk through your resume, highlighting the most important career points and then some specific questions focusing on your skills, your knowledge.
Interview questions [1]
Question 1
where do you see yourself in 5 years
what skills do you bring to the company
I applied online. The process took 1 week. I interviewed at BMO Financial Group (Toronto, ON) in Feb 2019
Interview
an HR emailed me and set a time for the phone interview，and I got the Phone interview on that day，The HR is a woman who is very kind and repeat some questions for me when I did not understand the question