Technical Support applicants have rated the interview process at FIS with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 22 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at FIS overall takes an average of 21 days.
Common stages of the interview process at FIS as a Technical Support according to 4 Glassdoor interviews include:
Background check: 33%
Group panel interview: 33%
Drug test: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
Very nice and so smooth I answered most of the questions Interviewer was so gentle Nice question Interview went nicely, well mannered,cultured,obligated, politely, friendly ,handsomely,cleanly. Etc..I came read a review but unfortunately I couldn't..only if I fill I can read the review
I applied online. The process took 4 weeks. I interviewed at FIS
Interview
I applied. Recruiter sent a message saying Manager wants to interview. No initial interview with the interview was conducted. I had questions about the salary but they weren't answered.
1st interview with the hiring manager, 2nd with the head of support and the final interview with the 2 members of the team. All the interviews went very well.
I had to reach out to the recruiter multiple times to try to get an update and find information about the salary.
If they had let me know the salary before the interview process started, the company's time and my time wouldn't have been wasted.
Interview questions [1]
Question 1
What do you know about API?
How do you deal with difficult clients?
How would you troubleshoot issues?
Thank you for your feedback around your application and interview process. This is not a typical interview experience, and we will investigate internally to ensure a similar experience does not happen again. We hope you will stay connected with us through our Career Page and register for our Talent Community - https://careers.fisglobal.com/us/en/jointalentcommunity?applyType=JTC for regular updates on relevant and matching job openings at FIS.
I applied through a recruiter. I interviewed at FIS (Bengaluru) in Jul 2019
Interview
Interview process was horrible. HR is the worst part. I have never seen such a poor HR. There is a good for nothing delay in process that they even don't know why. They should fire the entire HR team and get some humans there.