CSA - Customer Service Associate applicants have rated the interview process at Fisher Investments with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA - Customer Service Associate roles take an average of 24 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fisher Investments overall takes an average of 30 days.
Common stages of the interview process at Fisher Investments as a CSA - Customer Service Associate according to 11 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 25%
Group panel interview: 10%
Drug test: 10%
Skills test: 5%
Background check: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 2 months. I interviewed at Fisher Investments (Portland, OR)
Interview
Behavioral questions are very straightforward. The company has a very friendly talent acquisition team. Long process, but very conversational. Overall, the interview process was a very pleasant experience. Ended up getting a job offer after the internship but declining.
Interview questions [1]
Question 1
Was there ever a time when you went above and beyond for a client?
I applied through a recruiter. I interviewed at Fisher Investments
Interview
Easy, general questions about customer interactions, and relationships with customers. As well as behavioral questions about yourself and your work. Easy 3 interview process with the third being the offer.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied through a recruiter. The process took 1 week. I interviewed at Fisher Investments (Camas, WA) in Feb 2024
Interview
The interview process begins with inquiries about your understanding of Fisher Investments and their operations, setting a foundational knowledge expectation. Following this, behavioral questions are employed to explore your personality, work ethic, and how you might integrate with the company's culture. This approach helps the interviewer assess not just your awareness of Fisher's business but also your potential fit within their team dynamics and client-focused service model.
Interview questions [1]
Question 1
Tell me a situation you failed and how you handled it?
I applied through college or university. The process took 3 weeks. I interviewed at Fisher Investments (Tampa, FL) in Oct 2023
Interview
Started at career fair, then 1 zoom interview
Process was very easy. Follow up phone call to let me know I got an offer. Interview was fairly casual. Definitely was an easy interview,
Interview questions [1]
Question 1
Tell me about a time when u had to deal with a deadline