Tech Mahindra Customer Service Representative Interview Questions | Glassdoor

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Tech Mahindra Customer Service Representative Interview Questions

Interviews at Tech Mahindra

14 Interview Reviews

Experience

Experience
64%
7%
29%

Getting an Interview

Getting an Interview
43%
36%
7%
7
7

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

Helpful (45)  

Customer Service Representative Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied through a recruiter. The process took 1 day. I interviewed at Tech Mahindra.

Interview

Quite simple, went to recruiter and then answered few questions about my work experience and a final ops round at tech mahindra and explained my profile and got selected

Interview Questions

Other Interview Reviews for Tech Mahindra

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Mani Majra, Chandigarh (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Tech Mahindra (Mani Majra, Chandigarh (India)) in February 2020.

    Interview

    process was easy you have to answer calmly they will try to realise you that you are not worthy
    but it is ok try to calm i was in delhi but now in goa soon in dubai . i am feeling elated while working with them

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Noida (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Tech Mahindra (Noida (India)) in March 2019.

    Interview

    The interview time will take your minimum 4 hours. There are 5 round's interview. They will ask you some questions to check your English skills . They give you some subject to speak . The subject would be normal so that you could speak on that.

    Interview Questions

    • Why did you leave your previous organisation ?   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Noida (India)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Tech Mahindra (Noida (India)) in March 2019.

    Interview

    interview takes place in 3 levels for domestic process first basic candidate is asked to give introduction of him or herself to check language proficiency and second round versant test is taken to check candidate listening skills and final round is client round

    Interview Questions

    • why did you want to join bpo industry   1 Answer

  4.  

    Customer Service Representative Interview

    Anonymous Employee in Ahmedabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Tech Mahindra (Ahmedabad (India)) in January 2019.

    Interview

    its just about your self and some paper mcq works and some basic math questions. then some wrriten work and. typing test in english lenguage then sellary disscution with hr ..and thats sit.

    Interview Questions

    • about your self and your are comfertable in all shifts and where do you work in privious and act ..   1 Answer

  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Riverview, NB (Canada)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Riverview, NB (Canada)) in October 2018.

    Interview

    Just a few questions about yourself, mostly manager was speaking about the job, shifts, salary and benefits. On my questions about the benefits (amount, conditions) didn't answer and told that that would be in the upcoming welcome letter if you would be hired. Then test for printing - WPM, then you have around 40-60 min to do virtual assessment and then 1 more interview with 2 managers of leadership team. All the process took around 2 hours.

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Riverview, NB (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Riverview, NB (Canada)) in August 2018.

    Interview

    There was a brief typing test to prove my skills and WPM. There was another computer test where my attention to details were tested, and finally I was asked to give the resolution to a specific scenario that I encountered with a customer.

    Interview Questions

    • If I was a team player, and a good customer service advocate.   1 Answer

  7.  

    Customer Service Representative Interview

    Anonymous Employee in Malad (India)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Tech Mahindra (Malad (India)) in September 2017.

    Interview

    Piece of cake as no one wants to join tech m. Writtem easy grammer test and one hr round and one ops round go thru consultancy to skip and get thru. The company hr arent qualified mba every floor has a business hr which is very funny. U and me can become hr.

    Interview Questions

  8.  

    Customer Service Representative Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 6 days. I interviewed at Tech Mahindra (Hyderabad (India)) in August 2017.

    Interview

    There 3 stages of interview
    First screening and then online test and speaking test and after that manager round
    After all these the selected candidates will submit the documenta for documentation and offer letter

    Interview Questions


  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Noida (India)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at Tech Mahindra (Noida (India)) in May 2017.

    Interview

    it was 4 round process first three round were about communication, aptitute and letter writing and the last round was client round. It was average process , i was selected for the paytm bakend process.

    Interview Questions


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