Customer Service applicants have rated the interview process at Zara with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Zara overall takes an average of 9 days.
Common stages of the interview process at Zara as a Customer Service according to 5 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Zara (Exeter, England) in Jan 2019
Interview
I received an invitation to attend a standard format question and answer interview after a phone call to arrange a date. The team seemed very nice. A phone call before hand the lady was very helpful and informative and really set me at ease.
Interview questions [1]
Question 1
Welcome, please could you tell us a little bit about yourself.
Very smooth easy fully detailed explanation of the job verbal tour of the store. Manager had a Great personality very knowledgeable and friendly. Specially explained all aspects and expectations wanted for that position.
I did not have an interview with zara and I am not the suitable person to tell you about the process of my interview but you could ask another individuals to share their experience
Great process and experience. Would interview with them again if I had the opportunity. I declined due to personal reasons. Great store, clean environment, the workers seemed to like being there