"When hiring support workers, employers will look for applicants who enjoy helping others, can provide varying types of support from emotional advice to assistance with everyday tasks, and have some form of formal education in social work. In an interview you can expect to be asked how you would cater your support role to clients with varying needs or how you would go about identifying clients' issues and recommending them to the appropriate professionals."
How would you handle a patient who is in a crisis and its 5 minutes away from the time your shift ends?
I would handle the crisis the patient is facing. The client's needs are more important to resolve.