Capco Reviews

Thank you for your great review and we are delighted to hear that you are enjoying your first few months at Capco!

Your review really sums up many of the great things about our firm and we are very excited to be opening new offices as you mention including Charlotte, DC and Stockholm. Your review is very helpful to give those considering joining the firm a real insight into your own experiences.

As you mention, Capco is undergoing a transition period and while a lot of work has already gone into this, some of these things take time. Ultimately however, this will put the firm, and our people in a better position as we introduce policies, processes and systems which align to Capco's culture and needs.

We wish you the best of luck in your Capco career!... MoreLess

Thank you for your review. We are delighted to hear that you are enjoying the great development opportunities and working with your Capco colleagues. Thanks for your continued contribution to our firm.... MoreLess

Thank you for your feedback.

We are pleased to read your positive comments regarding flexible working and the opportunity to share your suggestions with senior management. Capco's culture promotes openness and employees are actively encouraged to share their feedback and ideas through a variety of channels.

We are sorry to read your comments regarding career progression. As a fast growing firm, Capco is able to offer a broad range of career development opportunities to employees and we would strongly encourage you to discuss your career aspirations and any specific concerns with your HR Business Partner, Coach or a member of the leadership team.... MoreLess

The vast majority of feedback on this forum confirms that Capco pays very competitively and well in advance of the market for our best performers. This is not surprising. We undertake extensive independent bench-marking against our competitors and host two salary reviews per year for all employees. Our benefits are also market-leading as per your comments.

As a mid-sized consultancy, we have a broad range of different projects and regularly win work based on our capabilities, relationships and innovation. Cost will always be a factor in business, however our clients repeatedly tell us that they enjoy working with Capco because of our people, our expertise and our approach.

Our HR teams sit with the business and there are regular HR team meetings to ensure that any feedback from employees is understood and acted upon.

We would encourage you to reach out to your HR Business Partner or the regional HR Lead, Mary Keller to discuss your specific concerns and to see how we can best support you.... MoreLess

Thank you for the feedback. A brief response to each of your points is set out below, but given the length of your feedback, it may be more effective to arrange an appointment with your coach , Partner or HR contact to discuss your points in detail. We pride ourselves on our culture in the firm and recognize that everyone will contribute more effectively if they can discuss any concerns at work openly.

1. Improving our internal communications is a key priority for us. In each location, we hold quarterly Town Hall meetings to present our strategy and give updates on business performance, and many regional leads now send monthly email updates to employees. We pride ourselves on being open to feedback, hence people are encouraged to raise questions at the Town Halls, or raise any issues with their coach, Partner or HR contact.
2. Capco has a clear organizational structure - the firm is organized around four domains (Banking and Payments, Capital Markets, Wealth and Asset Management, Energy) that promote technical capability, POV and Thought Leadership.
3. Partners are clearly charged with growing our business, but also with leading and engaging our people. If this is not your experience of a particular Partner or leader, we would encourage you to raise this with your HR contact or another leader in the firm.
4. In common with our competitors, some of our projects may involve a degree of staff augmentation, which can serve as a means of credentializing the capabilities and solutions we offer in Capco. But many of our other projects are focused on project management and the implementation of business solutions - we have a professional resourcing team in place to support people being put on projects that play to their skills and aspirations.
5. Within our HR function we have a team responsible for Talent Management, and we also have an established Resource Management team that is charged with linking pipeline to deployment. We would welcome a conversation with you to discuss your concerns.
6. We respond to RFPs in different ways and, of course, leverage our credentials in thought leadership and project management as appropriate.
7. Digital is a key capability for us and we have some genuine market leaders in place in the firm. We have very strong client feedback on our ability, not only to deliver effective solutions in Digital, but to partner openly with the client rather than push off the shelf solutions that are not aligned to particular requirements or markets. We are improving the interaction between Digital and other change and consulting capabilities and investing heavily in new talent in this area.... MoreLess

Thank you for your review.

We are delighted to hear that you enjoyed many of the great benefits of working at Capco including the opportunity to work on a range of interesting and rewarding projects, our supportive culture and market-leading benefits.

Our continued focus on growth and transition to independence means that there is lots of opportunity for employees at all levels. Capco is a great choice for anyone looking for a consulting career with an established market-leader in the financial services sector who would like the opportunity to take control of their career within a supportive and inclusive environment.

We wish you the best of luck in your future career.... MoreLess

We are pleased to hear that you recognize the market-leading compensation and benefits on offer at Capco and enjoy working alongside your Capco colleagues. We have lots of great people in the firm .

Many employees join Capco from a Big 4 firm, as you did, and now relish the opportunities to make a real difference in a mid-size firm enjoying rapid and sustained growth.

As we grow our consulting business, we are engaged in market-leading, innovative projects across areas like Payments, Financial Crime, Insurance and Digital. If anyone is unhappy on their project to which they are allocated or with the type of work they are performing, they are encouraged to use one of the many channels available to access support (including Coach, Manager, HR or a member of the leadership team). At Capco we recognize that people can be at their best when they are fully engaged and happy at work and we aim to provide everyone with the support and opportunities necessary so they can fulfil their potential.... MoreLess

Thank you for your honest and direct feedback. We want to reassure you that we take feedback from our people extremely seriously.

Firstly, we do recognise that in a very competitive consulting environment, at times, estimates are dictated by the market and therefore delivery timelines may be tight, and can also change when faced with real client delivery situations. However, we keep our promises to our clients, therefore in a small number of situations, teams have to work hard to meet deadlines, resulting in longer working days. This dynamic exists across our industry. At Capco we value work life balance, and do our best to estimate realistic delivery plans and to revise these in agreement with clients where required and possible.

Our turnover rate is average, or in some regions, below average or low compared to the market – we are continuously monitoring this and take action as appropriate. Our overall financial performance over the past three years has been extremely strong, and in 2018 is strengthening even further, with growth rates well above market average, driven by strong demand for our services in high growth areas such as Digital and other new offerings. This is what allows us to reward our people very well, and create an environment where talented people can build rewarding careers. We are committed to continue to deliver work that is interesting for our people, and which creates real and tangible value for our clients, against a coherent strategy of domain expertise and solutions, delivered by focussed and specialised industry experts.

We are proud of our culture, and openness, and are committed to take action. As we do this, we will look to engage people like yourself to obtain both direct feedback, address concerns and become an even greater place to work. Hopefully we will restore your faith in Capco.... MoreLess

Thank you for your review and we are pleased to read that you enjoy many of the benefits of working at Capco including the opportunities for career development and working with your colleagues .

We try to make it as easy as possible for employees to move between projects to develop and fulfill their career aspirations. If you have specific concerns regarding this, we would encourage you to speak with your resourcing team, coach or HR representative.

Thank you for your continued contribution to the Capco team!... MoreLess