DCH Auto Group Reviews | Glassdoor

DCH Auto Group Reviews

Updated June 26, 2017
39 reviews

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3.0
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George Liang
11 Ratings

39 Employee Reviews

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  1. Helpful (1)

    "Internet Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales Manager in Verona, NJ
    Current Employee - Internet Sales Manager in Verona, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DCH Auto Group full-time (More than a year)

    Pros

    Good benefits, decent co-workers and room for advancement if your doing stuff with a manager behind close doors.

    Cons

    Management will go around say how much they under pay people. Then they'll cut others pay plans. There is alot of favoritism, uper managerment will try to have relationships with the BDC while being married and harrass woman employees in the work place.

    Advice to Management

    N/A


  2. "Good Company but has gone through changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DCH Auto Group full-time

    Pros

    The company was good when I was there. From my understanding, many changes have been made and it's unclear whether they have improved the company or not. I enjoyed my time there, though.

    Cons

    Working weekends, but that's pretty standard in the industry.

  3. Helpful (1)

    "Use to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at DCH Auto Group full-time (More than 3 years)

    Pros

    -Great training
    -Good benefits
    -Great coworkers
    -They have good discounts on accessories
    -You can make good money if you bend backwards

    Cons

    -Pay plan changes on a monthly basis
    -No sick days, they make you use your vacation days
    -Managment is always changing
    -They don't promote from within
    -They need to go back to actually selling cars instead of giving everything away.

    Advice to Management

    Be aware of what is happening on your sales floor. Management should also be more concerned with selling cars than worrying about what they should eat for lunch.


  4. "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Coordinator
    Former Employee - Business Development Coordinator

    Pros

    Coworkers were helpful and friendly

    Cons

    Management was unprofessional (my direct manager would leave to take 2 hour long breaks constantly and allow her best friend who had the same position I did to join her and not clock out), low pay, no room for advancement


  5. "Client Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Brunswick, NJ
    Current Employee - Anonymous Employee in North Brunswick, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DCH Auto Group full-time (More than a year)

    Pros

    Unlimited opportunities; good dental, vision and health benefits

    Cons

    Long hours, no sick days in addition to paid time off


  6. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great family-owned company, valued teamwork and collaboration

    Cons

    Once sold, new company terminated 95% of support staff in 10 months time


  7. "BDC Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDC Representative in Wappingers Falls, NY
    Former Employee - BDC Representative in Wappingers Falls, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DCH Auto Group full-time (More than 3 years)

    Pros

    Good hours, paid Holidays , other benefits

    Cons

    Poor management and leadership. Managers change constantly. No moral, No incentive to preform better or raises. Staring pay is low and never goes up.

    Advice to Management

    Reward and appreciate the dependable and good employees.

  8. "EXTREMELY Misleading & Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Old Bridge, NJ
    Current Employee - Anonymous Employee in Old Bridge, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at DCH Auto Group full-time

    Pros

    Selling Hondas...that's about it :-/

    Cons

    Jenni & all others in Finance will misappropriate sale $ to their benefit & short you on commissions. Very condescending & uninformative, Spend WAYYYY too much time on Facebook instead of assisting employees with the process & MOST of all..I HAVE HARDCORE PROOF of them shorting me on commissions!!

    Advice to Management

    Have more meetings & role playing for everyone to learn, stop the shady 4-square sales & emp[loyee Facebook games ESPECIALLY with Managers!! Sales people are trying to feed their families while being ignored when waiting for an answer; Deal with one conversation at a time;Managers need to get off their butts and say hello to potetial buyers-ALL potential buyers before the demo ride; ABSOLUTELY ZERO Si Sigma there-learn it and apply accordingly;


  9. "decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    overall good environment
    good co worker
    discount when buying a car
    will teach while employed

    Cons

    too much politics
    not enough support
    lack of training for new employee to industry

    Advice to Management

    we work our butts off please update pay plan according for the top performers. Maybe offer higher salary and better pay per unit?


  10. "No communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lithia bought DCH, hope it gets better

    Cons

    Too many middle management positions
    Too many cooks in the kitchen
    Stores do not have harmonius relationships, they fight each other
    Sharing Inventory is not a good thing
    Managers do not have customers best interest in mind
    Commissions are not paid fairly

    Advice to Management

    Lithia needs to clean the DCH house


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