3.0
May 29, 2024
Former employee, more than 1 year
London, England
Recommend
CEO approval
Business Outlook
Pros
Good benefits and perks, especially with regards to healthcare, dental and life insurance.
Cons
Ever-increasing demands from management, in addition to needy customers, made this too difficult to do day-in and out. This got worse when Apple's quarterly results didn't meet expectations. There is a focus on numbers, rather than actually servicing people well, which I did enjoy doing. Promotions were also dependent on how well managers liked you. People of colour conveniently were always singled out, a barely any were in management.