Deceiving Responsibilities: Here comes an honest review. When I signed my contract with Capco I was told that I will be working on project management, which sounded interesting. This could not be further from the truth. My responsibilities were purely admin in nature. I was ordering lunch, booking meeting rooms and organizing team events. If you are looking to be screwed from the very beginning, Capco is the way to go!
Onboarding: As I was transitioning to this role, I found out that my predecessor was too happy to get away from their role and transition it to me. They never spent enough time explaining their previous responsibilities or answering my questions.
Management: Not supportive and highly political. If you are interested in getting ahead, working hard is not the way to go here. Getting in someone’s good books, is. Management did not care about your career progression or desire to exceed their expectations, was resistant to change, never provided clear directions and favored certain people over others.
To add to the above, some partner level management is ready for retirement. Unable to secure and sustain projects, often expressing their incompetence at the expense of lower level employees). All the while, they are away (often on vacation) and shift responsibility of their failing projects on mid-level management that is left to make do with the consequences. That promotes high turnover and dissatisfaction for those in mid and lower level segments.
Project Changes: If you are interested in changing projects, think again. Desire to grow your skills in another area/project is often met with resistance. Here it is also seen as if you are leaving because you are disinterested. Situation gets worse if you want to work under a different partner.
HR team: Demotivated, biased and unsuccessful at establishing good culture. If an issue is raised to the HR team, they always place the needs of the management team above those of lower level employees. They lack the interest and the desire to make tangible positive impact, which continues to contribute to deteriorating culture. In addition to the above, HR team do not keep conversations confidential. You’ve been warned.
The company had countless sexual assault cases. Many of which were not handled properly by the HR team or Capco more broadly. Offenders can take time-off to “figure things out” – while they look for a new job. Amount of leeway here depends on how well connected you are to the upper echelons at Capco.
Politics: We all know that at every organization there is a level of politics and favoritism involved. However, I found that at Capco it was more prevalent than in other organizations that I worked in. If you have connections, you are golden (e.g. better projects, clients and opportunities).