So far, so good - Customer Service Representative Collabera Employee Review

5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Understanding management, friendly atmosphere, lots of learning opportunities, good training, improvements at all levels

Cons

Office drama is annoying, but it’s just 2-3 people

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Collabera Response
4y
We love hearing from our team in London - thank you for making the time to share this! It sounds like you've been prepared with all the training and from-the-top support you need to succeed! And we hear you - every office has a few people that might not be your favorites. We appreciate your efforts to make it work, and everything you do to help us succeed together!

Explore other reviews about Collabera

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy communication with HR. Simple hiring process.

Cons

Multiple HR reps so far.

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Collabera Response
2w
Thank you for sharing your feedback and for being a part of Collabera. We’re glad to hear that you had a smooth hiring experience and found communication with our HR team easy and supportive. We also appreciate your constructive feedback regarding consistency in management and HR support. Your insights are valuable to us, and we will certainly take them into consideration as we continue improving our employee experience. Wishing you continued success in your journey with Collabera!
5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working with Collabera. The team is professional, responsive, and genuinely supportive of their employees. My employee relationship manager, Jaydeep Haryani, does an excellent job of staying connected. He regularly checks in to see how things are going, whether I have any concerns, and whether there is anything the company can do to support me better. That level of consistent communication really makes you feel valued rather than just another contractor. The pay structure is competitive and transparent, and the onboarding and placement process was smooth. Collabera also did a great job matching me with a role that aligns well with my experience and interests. I’m currently working with Molina Healthcare through Collabera, and it has been a very positive engagement overall. What I appreciate most is that the company maintains ongoing engagement even after placement, which is something many staffing firms do not do well. Overall, I’ve had a great experience and would recommend Collabera to professionals looking for good opportunities and supportive HR engagement.

Cons

None that I’ve experienced so far. My experience with Collabera has been very positive in terms of support, communication, and pay structure.

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