DO NOT WORK HERE - Account Executive Concentra Employee Review

1.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

High pay for recent grads-low base but high quarterly commission Flexibility to work from home- even though your manager will call you every 5 minutes to check up on you

Cons

Highly micro managed- your manager is directed to "coach" you but in reality that means- ride along with you on meetings or watch you make calls and then listen to them tell you about all the things you did wrong and how you can improve. Terrible way to manage and motivate employees Cookie cutter approach- cant be creative in the way you sell at all.. They legitimately give you scripts to read off of on the phone and books to read off of in meetings- its terrible and scares clients away No work life balance- long hours preparing for meetings with managers/clients or doing reports for them Upper management doesn't have any trust in their employees. They will always question where you were, what you were doing, who you were with, ect. Too many management layers- need to get rid of middle layer

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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