Positive management and benefits overshadowed by layoffs - Guest Service Representative Hyatt Employee Review

Users say... "And some of the people that work there are great people whom I will miss." "All staff is friendly and set a 'chill' feeling to the environment while maintaining upscale service." "Tips and coworkers were great" "Great training (both future skills and on the job knowlege & safety skills)." "Good company and work environment" 

Users say... "Poor management and very set in their ways" "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." "No work life balance / HR is fully committed to helping the company and not the employees that raise issues."