Good company! - Front Desk Agent Hyatt Employee Review

5.0
Nov 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn as a newer. They have very good training system. Provide enough training time before your work by yourself. Small companies do not have good training. Good benefits. Simplest one, we can have 3 meals in the employee cafe for free, which a lot of hotels cannot provide. Nice manager. I got a very nice manager, who has a strong working ability and always encourage the agents. Nice working environment. All employees in the hotel are very nice. Keep smiling all the time. Feel very comfortable.

Cons

Full-time employees cannot get 40 hours working each week. only 32, sometimes less. Some agents say that the payment cannot afford their rent and expenses.

Explore other reviews about Hyatt

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun communicating with guests and colleagues

Cons

Not any cons to be honest

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

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