Customer Service Staff - Customer Service Staff Publix Employee Review

3.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

-Really easy to make friends -Great Benefits -Raise every six months as long as you do your job -*Opportunity for advancement -Relatively easy work environment

Cons

-A lot like high school (people gossiping and holding grudges) -Main pro they preach is stock options, but the stocks are not publicly traded so the price is based on what the board of directors say it is. -Judge you based on criteria that you have no control over -Advancement takes a long time

Explore other reviews about Publix

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and Friendly work environment, and great management depending on your exact store.

Cons

Too much work for the pay that you receive, easy to get overwhelmed or frustrated during work.

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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