Fair - Customer Service Representative TD Employee Review

3.0
Dec 7, 2011
Recommend
CEO approval
Business Outlook

Pros

-Excellent PTO -Benefits -Fair hours -Flexible schedule -Fair employee communication (at the branch level only)

Cons

-Unfair pay disparities -Lack of communication -Expectations of "Typical Bank" sales goals -Too many problems that need to be solved by Retail Service Support...CSRs could avoid being on hold while with a customer if they had more access at the branch level to helpful software -Loan Processors are anything but helpful and available for communication -Outdated computers/technology

Explore other reviews about TD

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the work culture and the people

Cons

Train was not hands on enough

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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