The company is a bureaucratic nightmare; Employees are scared to speak up because they don't want to stunt their career - Client Relationship Administrator Vanguard Employee Review

2.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Good 401k package if fully vested which takes 6 years. It really is a good place to invest cheaply in packaged products if you're the client. Paid time off is good. Currently I receive about 30 days worth of PTO/year.

Cons

The pay is very poor. The year end reviews that happen which determines your raise, is never higher than the cost of living. as a result of this you end up paying the company the longer you stay. It's good to come in from a competitor as you will get paid 20-30% more than somebody doing the same position that has worked their way up the latter. To a fault the company has a strict belief system on how they invest. They use a 70-80 year time frame for historical market reference which will someday show to be the Achilles heal for the company. Ken Rogoff and Carmen Reinhart's research should be used as a historical reference(which is 800 years) for investing not John Bogle's limited post-depression era analysis which to the companies credit is still better than 95% of other companies historical reference. The CFP's at the company have no autonomy. They spew out the religious investment rhetoric day in day out. There really is no need to have CFP's at the company as the planner will product push Total Stock, Total Bond, and Total International. They use short sighted research papers that only looks at the last 60-80 years to convince people how to invest but at the same time telling the client that past results don't indicate future returns. It's so obviously contradicting that it's laughable that people don't openly question it. The company wont acknowledge the obvious foreseeable train-wreck that the US economy is on. It really is irresponsible to tell clients to stash money in worthless asset classes such as US Treasuries. The argument is, "well what else are you going to invest in?" That is really the best argument that the company has when talking about alternatives to either stocks or bonds. A CFP won't even touch the concept of investing in gold and silver as none of them have any real knowledge on how these two precious metals work from a historical prospective. They don't understand that gold and silver isn't an asset class but actually is a currency. Again this is why an 80 year financial reference will hurt the company in the long term. Real history shows that fiat currencies always fail. You just have to look back long enough. I decided to post a different perspective to many of the others that are listed. Most of the negative reviews were redundant but very accurate.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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